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The Carlton Tower Hotel

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Traveller (148)
Room & Suite (171)
Pool & Beach (38)
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Overview
  • Excellent22%
  • Very good35%
  • Average25%
  • Poor9%
  • Terrible9%
Travellers talk about
“dubai creek”(15 reviews)
“creek view”(10 reviews)
“baniyas square”(5 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (258)
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61
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47
61
44
18
19
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All reviewsdubai creekcreek viewbaniyas squarean older hoteleating jointsspecial ratebusiness visitunion metro stationpoolside barolder partmain roadwalking distancenice swimming poolhotel is locatedbreakfast was excellentrooms are comfortablereception staff
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61 - 65 of 189 reviews
Reviewed April 29, 2016

I had one night in an economy room. The room , although small, is perfectly adequate for a single traveler, or for a couple. Although the hotel is on a busy road, the hotel was quiet. The hotel itself is very clean throughout, with polite,...More

1  Thank MoiraSpeed
Reviewed April 7, 2016

I have booked 2 rooms and this is the biggest mistake in my life i booked in this hotel room are dirty , the towels maybe since 2 years not change look dirty and full of stains , staff they dont know anything about the...More

2  Thank FerasAhmad
Response from CarltonTowerHotel, Front Office Manager at The Carlton Tower HotelResponded April 19, 2016

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for not meeting your expectations. We highly value your feedback as it is important for us, however, we have learn...More

Reviewed March 29, 2016

My grandaughter(aged 13) and I stayed at this hotel for a week. On arrival, reception was fast and staff very pleasant. Our room was on the 10th floor overlooking the creek - what a fabulous view!. The rooms was very clean - and kept very...More

Thank annmarie185
Response from CarltonTowerHotel, Front Office Manager at The Carlton Tower HotelResponded June 24, 2016

Dear ANN , Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at the Carlton Tower Hotel Dubai. We are happy to know that our level of service was up to your...More

Reviewed March 19, 2016 via mobile

Overall this hotel is a very nice place to staff; spotlessly clean with friendly, attentive staff. The restaurants serve good, reasonably priced food throughout the day. The location is excellent, being right on the beautiful Dubai Creek. You are 5 minutes walk from the Abra...More

Thank SlinkyWizard
Response from olfa G, Front Office Manager at The Carlton Tower HotelResponded March 24, 2016

Dear guest , Thank you for taking the time to write your review on your recent stay with us. I am happy that you appreciated our hotel staff ,location and gave a high rating on your experience.I am very sorry to hear that you experienced...More

Reviewed February 29, 2016

I concur with fellow traveller of previous post Dylanmarias - bar the smoking room all the same impressions including the bizarre passport retention - I actually panicked when I discovered I did not have it Pool was sparkling clean Support staff try hard and friendly...More

Thank Ilze J
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$48 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Spa Hotel in Dubai
#255 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$48 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Spa Hotel in Dubai
#255 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (148)
Room & Suite (171)
Pool & Beach (38)
Dining (35)
Amenities (25)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mohmmed F
March 16, 2018|
Answer
Response from julietY9067VH | Property representative |
04 292 0000
0
Votes
January 24, 2018|
AnswerShow all 5 answers
Response from julietY9067VH | Property representative |
Dear Valued Guest Greetings from Carlton Tower Hotel First would like to apology for the late reply, with regards to your inquiry, yes we do have a shuttle for airport pick up and drop with applicable charge. and view with... More
0
Votes
Room Tips
"Ask for creek view on a high floor. select somewhere in the left or center for nice view"
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"Creek View.. we had 6th floor."
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"Ask for a room from the highest floors and from the Creek side."
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"There were no plug sockets by the bed so bring long leads if u want to use your smartphones/tablets/laptops..."
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