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Jumeirah Al Qasr at Madinat Jumeirah

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3,048 Reviews from our TripAdvisor Community

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Showing 2,416: English reviews
Reviewed yesterday NEW

Great hotel with an excellent view. The service was exceptional. The rooms were clean and spacious. The abra ride was particularly memorable. Nice choice of restaurants and kids club was good too. Had a lovely time with family and definitely one of the best hotels we stayed so far.

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Helpful?
1Thank Nithin K
Reviewed 2 days ago NEW

We had an excellent stay in Al Qasr. Highly recommanded for families with children. Great hospitality, clean rooms, restaurants and Pools, life guards every 10 meters by the (heated) pool, kind staff that is always in for making life with kids a little bit more easier. Every restaurant we've tried was very good, a lot of choice, healthy food and...

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Helpful?
1Thank Roxanne P
Riyadh, Saudi Arabia
Reviewed 3 days ago NEWvia mobile

This is probably one of the best hotels in have been to in terms of room setup, size, service offered, facilities, food, and location. It is really beautiful and the people who work there have a different way of treating their customers. I have stayed there for 3 nights and I initially booked one of the rooms in the villas...

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1Thank Balsaleh
Zurich, Switzerland
Reviewed 3 days ago NEWvia mobile

This is the 4th time we stayed at this hotel and our experience has been consistent over the years - this is a great place to stay with the family. Despite the size of the Madinat Resort the staff manages to keep up the service at 5* level. The hotel is very family friendly and great with children, but at...

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Helpful?
1Thank MonteleoneP
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Kindly allow me to express my gratitude for your continuous patronage and loyalty to our Resort, the wonderfully detailed review that you have shared on TripAdvisor will definitely encourage our team to continue providing to our valued guests, the same level of service excellence that you always experience during your stays with us. Rest assured, we have taken...

Reviewed 3 days ago NEW

This was our second stay in Al Qasr and we booked three rooms from 2nd January to the 7th January. It is a beautiful, luxurious hotel, made even better by the very friendly and attentive staff - everyone from the reception staff, doormen, security, waiting staff, housekeeping, beach and pool staff - all have a smile and a welcome. We...

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Helpful?
1Thank Claudia S
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for the wonderful review about Jumeirah Al Qasr that you have recently shared on TripAdvisor. I am delighted to know that you were once again overall impressed by the luxurious surroundings in the Resort and the Jumeirah standard of service excellence provided by our colleagues. We will be looking forward to seeing you once again in...

Dubai, United Arab Emirates
Reviewed 4 days ago NEW

The staff were very attentive , a good venue for a Friday brunch excellent value for money with a great selection and variety of dishes and beverages. We have a group with varied ages and all had a great day.

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Helpful?
1Thank Jim B
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for the splendid review you have written on TripAdvisor about the brunch being offered at the Arboretum Restaurant of Jumeirah Al Qasr. I have shared your feedback with our colleagues to inspire them to continue providing excellent service and more gastronomic choices for our valued guests. May the magnificent experience you had in Al Qasr entice...

London, United Kingdom
Reviewed 1 week ago

This was our third visit. It's the best luxury destination I've experienced in Dubai. The service and staff are attentive and keep the Jumeirah brand strong! This is from the moment you book to the moment you leave for the airport. 2 folk get a special mentio: Ajith Shetty and Chandra. They set the tone from the moment you arrive...

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Helpful?
1Thank rbhogaita
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Kindly allow me to express my gratitude for your continuous patronage and loyalty to our Resort, the wonderfully detailed review that you have shared on TripAdvisor will definitely encourage our team to continue providing to our valued guests, the same level of service excellence that you always experience during your stays with us. We are all hoping the...

Reviewed 1 week ago via mobile

I have stayed in jumeirah al qasr on 14th December to 16th December 2016 For security 1000 dhs was cut from my credit card account. Bill over there which was cutted from that amount was 320 dhs only and at the time of check out the manager have told us that the remaining money will be directly submitted to the...

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Helpful?
2Thank saloni19
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for posting a review on TripAdvisor with regards to your holiday in Jumeirah Al Qasr. It saddens me to know that during your recent visit you did not experience the usual Jumeirah standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, our team is now looking...

Reviewed 1 week ago via mobile

The Al Qasr hotel is super nice! The rooms are designed in the style of the Sheiks summer residence. Very friendly staff also here. Can be very growded as it's the biggest resort area in Asia. Defiantly worth to stay.

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1Thank DanielRost
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for the wonderful review about Jumeirah Al Qasr that you have shared on TripAdvisor. We were delighted to read that you were overall impressed by the facilities of our hotel and the quality of services provided during your stay. Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards...

Los Angeles, California
Reviewed 1 week ago

The location is excellent for the beach, the Souk and a close taxi ride to the mall. What is sad is how the rooms have become tired and worn out. Bath products are very perfumed and towels are scratchy and old. New towels are a mustFor what is billed as a 5 star hotel is definitely in need of an...

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Helpful?
2Thank celia c
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for posting a review on TripAdvisor with regards to your holiday in Jumeirah Al Qasr. It saddens me to know that during your recent visit you did not experience the usual Jumeirah standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, your comments have been taken...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 

Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh,, Dubai 75157, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $446 - $1,493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Expedia, Travelocity, Cheap Tickets, Hotels.com, Booking.com and Jetsetter so you can book your Jumeirah Al Qasr at Madinat Jumeirah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai
Hotel Style:
#6 On the Beach Hotel in Dubai
#10 Spa Hotel in Dubai
#12 Luxury Hotel in Dubai
#14 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#63 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Al Qasr at Madinat Jumeirah staff and other travellers.
54 questions
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Questions? Get answers from Jumeirah Al Qasr at Madinat Jumeirah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Sea views and of the Burg Al Arab from the rear of the hotel”
 of 5 bubbles 898jimb898, 12 Jan 2017 | Read review
“The staff are the best I've experienced in Dubai. Rooms need a bit of an uplift but still of a high standard.”
 of 5 bubbles rbhogaita, 9 Jan 2017 | Read review
“Ask for outdoor table for Friday brunch !”
 of 5 bubbles larsandre2015, 4 Jan 2017 | Read review
“facing the sea”
 of 5 bubbles tascha007, 22 Dec 2016 | Read review
“Book an executive room as the extra's you receive cover the additional room cost paid.”
 of 5 bubbles andrewwP4962DF, 21 Dec 2016 | Read review
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