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Bab Al Shams Desert Resort & Spa

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#50 of 544 Hotels in Dubai
Certificate of Excellence
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Bab Al Shams Desert Resort & Spa
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for Bab Al Shams Desert Resort & Spa
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Showing 1,224: English reviews
Metro Manila, Philippines
Reviewed 8 July 2015 via mobile

My husband and I wanted to experience a desert for the first time. The resort and grounds feel authentic and take you back in time. The color scheme and design are beautiful. The rooms are a bit dark with small windows . There are also vents in the room that allow for the neighboring guest conversation, noises & smells to...

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Helpful?
Thank Teresa V
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear tyroneonmymind, Thank you very much for staying at our resort and sharing your detailed feedback with us. Your stay was unfortunately not as relaxing as expected, and I regret we did not make you more comfortable. This is really not the standard we stand for. We will take your constructive criticism to heart and we really appreciate that. It...

Dubai, United Arab Emirates
Reviewed 7 July 2015

We stayed for three nights at Bab al Shams as a long weekend escape from the hustle and bustle of Dubai. We received a warm welcome at reception and check in was efficient.I was initially impressed by our room which had a quaint desert style charm. That said, I would not describe it as 5 star luxury and we were...

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Helpful?
1Thank Irlandesaa
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear leprechaun88, Thank you for sharing your review about your recent stay at Bab Al Shams Desert Resort & Spa. I was concerned and disappointed, to read of the inconveniences you had encountered during your stay with us. We will take your points of criticism to heart and I have already contacted you via the message function to get more...

Reviewed 6 July 2015 via mobile

What a great way to be so close to Dubai and so isolated at the same time. You get the best of a desert resort. The pool, restaurants are the excellent quality. Staff are professional and friendly .the staff can't do enough for you . From the start ,the check in was fast and great . we got room upgrade...

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Helpful?
Thank Elie S
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Elie S, Thank you for sharing your wonderful review on TripAdvisor . I was very pleased to read your kind comments and will make sure to share them with Hetham & Ahmed as well as the entire team. Thank you once again and we look forward to welcoming you back again soon. Best regards, Mohamed Aghoury, Cluster General Manager

Dubai, United Arab Emirates
Reviewed 5 July 2015

Thoroughly enjoyable stay - the staff were fantastic. When I complained about the buffet food in the evening - the chef went out of his way to ensure that I was happy, even so far as making me a custom made meal. Thoroughly great service which is a refreshing change in the UAE where service is generally pretty poor. Our...

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Helpful?
Thank Maeer
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Maeer, Very many thanks for your review! It was a pleasure to have you as our guests and I was happy to hear that you had a great stay with us! I do hope that we'll have the pleasure of welcoming you back in the not too distant future! All the best, Mohamed Aghoury, Cluster General Manager

London, United Kingdom
Reviewed 2 July 2015

The hotel itself has some very charming elements, although some may feel its in need of a refurbishment due to worn fixtures and fittings this kind of adds to the rustic appeal for me. The rooms are very nice and comfortable, the bar and breakfast area are beautiful, however I would probably say it's more of a 3-4* resort in...

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Helpful?
1Thank Dicweed
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Joe S, Thank you for your feedback. Your opinion is very important to me, and I regret that you felt our staff was not accommodating and helpful. That was surely not intended. Please accept my apology for the unpleasant memories we created. It would be great if you would stay at our hotel again soon. I am confident that...

Dubai
Reviewed 29 June 2015

This resort was a surprise get away and nothing can prepare you for how gorgeous this property is. It's far out into the desert, however perfect for travellers who want to get away from the hustle of city life. It was love at first sight, with the Interiors, Arabian Decor, and the room. (A prince of Persia feel!) As a...

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Helpful?
Thank Vanessa D
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Vanessa D, Thank you so much for your kind words and the good score you gave us. We are very pleased that you enjoyed your stay at our hotel. We are proud that we can provide our guests the relaxing atmosphere of an Arabian Oasis just a few kilometers away from Dubai. Please come back soon - we would...

Oregon
Reviewed 28 June 2015

In addition to the usual "Questionnaire" I completed in detail, I have sent a personal thank you to the General Manager and felt I must complete this review, such was our marvelous stay at Bab Al Shams! My wife and I were part of a party of 20+ staying to celebrate a family Wedding. After a 20+ hour journey from...

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Helpful?
2Thank Phil M
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Phil M, Very many thanks for your extensive review, which will surely also be appreciated by other travelers! I was very happy to see that you enjoyed your stay with us and found the room, service, facilities, and food to your full satisfaction. Thank you for staying with us and we hope to see you again soon! All the...

Reviewed 23 June 2015 via mobile

I've been in Dubai and I spent there some time with my wife and two friends of us. We had an incredible experience in the middle of the desert, we were hosted by Hotel Bab al Shams Desert. We were welcomed with a special gift: a wooden box full of big and incredibly juicy dates. The hotel is amazing and...

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Helpful?
1Thank Natan53
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Natan53, Very many thanks for your review! It was a pleasure to have you as our guests and I was happy to hear that you had a great stay with us! I do hope that we'll have the pleasure of welcoming you back in the not too distant future! All the best, Mohamed Aghoury, Cluster General Manager

Reviewed 22 June 2015 via mobile

To all the people who are searching for a nice getaway do not hesitate to try bab l shames. i spent an amazing weekend me and my fiance! The place is wonderful! The team and the service are astonishing. This place is a must try.

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Helpful?
Thank Mariyaaaaaaaaaaa
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Mariyaaaaaaaaaaa, Many thanks for reviewing us! I was happy to hear that you enjoyed your stay here at the Bab Al Shams Desert Resort & Spa and we all hope to see you again soon! Kind regards, Mohamed Aghoury, Cluster General Manager

Reviewed 22 June 2015 via mobile

My husband surprised me for my birthday in May and we couldn't have stayed anywhere more magical !! From the second you arrive you feel special the staff are exceptional the service feels very personal and natural. Rooms are romantic and the choice of pools amazing and very relaxing. You must try the award winning spa as it lives up...

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Helpful?
Thank Linzi13james
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Linzi13james, Thanks for reviewing us and for your kind words. It was good to see that you had an enjoyable stay with us and we hope to see you again soon! Kind regards, Mohamed Aghoury, Cluster General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Translated from Arabic as "Gateway to the sun", the *award-winning 5-star Bab Al Shams Desert Resort & Spa is designed to resemble a fortified rural Arab village amidst the desert landscape. Featuring low-rise architecture, this sandy coloured style fort boasts the main tower with Reception area and lobby and clusters of two-storey buildings housing guest accommodation, restaurants, spa and meeting facilities interconnected by seemingly endless little walkways. The charm of Arabia is personified in every corner of the property with small lanes running through the hotel, scattered around ponds and secluded seating areas, shaded courtyards, water fountains and trickling streams bestowing the feel of cool tranquillity. The abundance of green garden areas and manicured lawns adds to the quiet and soothing environment of the resort. The rustic Arabian theme of exterior design continues to flow in the carefully selected interior decorations and settings featuring uncovered natural stone floors, bare plastered walls, dark wood and iron fixtures, warm dimmed lighting and an abundance of artefacts showcased throughout the property. The resort boasts 113 rooms and suites offering cosy accommodation in an authentic Arabian style with majority of the rooms having a private terrace. All guest rooms and public areas have complimentary Wi-Fi access. *World's Leading Desert Resort, World Travel Awards. ... more   less 

Additional Information about Bab Al Shams Desert Resort & Spa

Address: International Endurance City, 308th Rd | P.O Box 8168, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $289 - $851 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bab Al Shams Desert Resort & Spa 5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Bab Al Shams Desert Resort And Spa
Bab Al Shams Desert Hotel Dubai
Hotel Style:
#8 Top resorts Hotel in Dubai
#37 Spa Hotel in Dubai
#40 Business Hotel in Dubai
#47 Family Hotel in Dubai
#48 Luxury Hotel in Dubai
#53 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Bab Al Shams Desert Resort & Spa staff and other travellers.
34 questions
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Dubai, United Arab Emirates
Shiraz, Iran
Dubai, United Arab Emirates

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Questions? Get answers from Bab Al Shams Desert Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“desert view a good choice.”
 of 5 bubbles johnfgriffiths, 13 Feb 2017 | Read review
“Did not stay”
 of 5 bubbles dabaynes, 6 Feb 2017 | Read review
“The goundfloor rooms have outdoor anterooms. Perfect for drinks”
 of 5 bubbles cocong1960, 26 Jan 2017 | Read review
“I feel the lower level rooms were best.”
 of 5 bubbles 313julesw, 25 Jan 2017 | Read review
“Ask for the desert view room or a garden view, they're different both precious.”
 of 5 bubbles antoniam459, 18 Jan 2017 | Read review
5 of 5