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JA Palm Tree Court

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JA Palm Tree Court
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2,363 Reviews from our TripAdvisor Community

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Showing 1,978: English reviews
Dubai, United Arab Emirates
Reviewed 9 July 2016

Excellent facility and staff. It is suitable for families, couple and singles. There is so many activities including the shooting club that is just a 2 min drive and great swimming pools. The beach is ok

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Helpful?
Thank adelmohamedo
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear adelmohamedo, Thank you so very much for taking the time to review JA Palm Tree Court. I am delighted you had such a pleasant stay and shall extend your compliments to the team. I very much hope to have the pleasure of welcoming you back to the resort in the near future. Warm regards, Otto Kurzendorfer General Manager

Abu Dhabi, United Arab Emirates
Reviewed 9 July 2016

This place is excellent, with 3 swimming pools, good restaurants, nice beach, and very luxurious rooms, the whole family enjoyed it, food was good, service was efficient, we certainly visit again. The place is so green

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1Thank ahmedmasood69
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear ahmedmasood69, I am happy to know that you had an amazing holiday experience and thank you for taking the time to share your memories here on TripAdvisor. I very much look forward to welcoming you back to JA Palm Tree Court in the near future. Kind regards, Otto Kurzendorfer General Manager

Reviewed 8 July 2016 via mobile

We heard alot about this hotel and we decided to try it during our eid break with the kids. The good things: rooms are very spacious and comfortable. The food is lovely every where. The staff are friendly and helpful. The downside is: the pool is not as big as you expect and so crowded that people actually fight for...

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Helpful?
1Thank Soso A
JAGRS10, Executive Assistant Manager at JA Palm Tree Court, responded to this review

Dear Soso A, Thank you for taking the time to share your feedback with us. I am very concerned by your recent experience at the resort. We value our guest feedback which is important to our continual improvement efforts and rest assured that I have personally discussed your feedback in detail with the management team for their attention and review...

Dubai
Reviewed 7 July 2016

It was a very nice exprience. The location, hotel and pool experience was amazing. My two kids really enjoyed. The ambiance make us felt relaxed. Surely, we will come back. We already recommended to our friends.

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Helpful?
Thank bonet_ely
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear bonet_ely, It was such a pleasure for us to have you staying with us and we are delighted you chose JA Palm Tree Court Hotel to spend time with your family. Thank you for your ringing endorsement of the resort to friends and for taking the time to share your experience on TripAdvisor. Kind regards, Otto Kurzendorfer General Manager

Blackpool, United Kingdom
Reviewed 7 July 2016

The road to this hotel doesn't give away the secret of a great oasis of service, food and drink. The room was a good size with a bed big enough that we didn't always notice when the youngest child crept in between the two of us. The bathroom was good and the balcony a decent size with a nice view....

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6Thank Aw423
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Aw423, Many thanks for taking the time to review JA Palm Tree Court. It was with regret for your partner to have experienced this very unfortunate accident during your holiday break and I trust by now she has fully recovered. I fully understand how the situation was and I am thrilled that you managed to turn your experience around,...

Dudley
Reviewed 3 July 2016

A warm and friendly hotel very good value for money especially on all inclusive option fantastic choice and quality of food and attentive staff this was our 8th visit and although we have tried other hotels we always seem to return

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Thank Ian L
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Ian L, As our regular guest, I take this privilege of thanking you for showing consistent confidence in our services and for sharing such a warm review here on Trip Advisor. I am delighted that your visits to Dubai have become more frequent and I am happy we shall see much more of you. See you again soon and...

Reviewed 2 July 2016 via mobile

We stayed here on our honeymoon for 2 nights on our way to Kuala Lumpur and Borneo. When we arrived it was hot, I mean really hot, but no matter the rooms were perfectly air conditioned. The pools were great and the rooms were superb. The best thing about the hotel was the staff, They were so helpful and friendly....

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Helpful?
Thank Breadmikey
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Breadmikey, Thank you for your lovely review. It means so very much to us that our guests feel so at home here and value my team as much as I do. Thank you for showing your appreciation thus. I shall take enormous pleasure to convey your compliments to the team in particular our lifeguards; whom I know shall be...

Aarhus
Reviewed 29 June 2016

We had booked a room at the sister hotel, JA Jebel Ali Beach Hotel, but when we arrived close to 02.00 AM, the bell boy at the front door informed us, that he did not have us on his list. To our surprise we had been upgraded to the Palm Tree Court! During our stay I had a chance to...

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Helpful?
2Thank Calle77
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Calle77, Thank you so much for taking the time out to write your experience with us last March, 2016. We at JA Palm Tree Court are wholeheartedly touched by your endearing compliments and are sincerely pleased to have been of service to you. Your wonderful feedback about our associates’ hospitality, location, room and facilities have been shared with my...

Margam
Reviewed 29 June 2016

We love this hotel, food is excellent, resort beautiful and staff outstanding. The hotel is very comfortable and atmosphere is relaxing. The staff are attentive but not intrusive. Fantastic value on the all inclusive package. 3rd visit in 5 years and more planned.

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1Thank richardjohnh391
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear richardjohnh391, Thank you for your nice review about us on TripAdvisor. I am very happy to read that you thoroughly enjoyed our hotel facilities, All Inclusive package and heartfelt service. I am very proud that my team ensured your comfort throughout your stay. Your kind words are appreciated and they will be recognised for their efforts. My team and...

Hong Kong, China
Reviewed 28 June 2016

A group of 25 stayed in JA Palm Tree Court for four days in summer. This resort hotel is only 25 minutes from Dubai Mall, provides free shuttle service to popular sites. The junior suite rooms located inside the botanical garden are of comfortable design, large and clean. Hotel facilities include clean and beautiful beach, swimming pools, equestrian and tasty...

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Helpful?
Thank betaglow
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear betaglow, Thank you so much for taking the time out to write us a wonderful review here on Trip Advisor. I am wholeheartedly touched by your endearing compliments and are sincerely pleased to have been of service to you. Your wonderful feedback about our surroundings, gastronomy, recreation facilities, location and heartfelt service have been shared with the team. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 

Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $298 - $919 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Priceline so you can book your JA Palm Tree Court reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jebel Ali Palm Tree Court Hotel Dubai
Jebel Ali Palm Tree Court And Spa
Palm Tree Court Dubai
Hotel Style:
#7 On the Beach Hotel in Dubai
#7 Family Hotel in Dubai
#12 Spa Hotel in Dubai
#14 Luxury Hotel in Dubai
#21 Romantic Hotel in Dubai
#113 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from JA Palm Tree Court staff and other travellers.
144 questions
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Manchester, United Kingdom
Durham, United Kingdom

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Questions? Get answers from JA Palm Tree Court staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book on AI basis, both food and drink would be very expensive otherwise.”
 of 5 bubbles 495alisters, 21 Jan 2017 | Read review
“All rooms are fab, bottom level have more outside space but balconies are big too! Being close to reception means you don't have to walk far”
 of 5 bubbles wanderlustfamily2017, 12 Jan 2017 | Read review
“further blocks from the beach have been newly renovated. If you want a larger modern room go for them”
 of 5 bubbles alinaxxx10, 11 Jan 2017 | Read review
“all rooms are suites! but if you have a buggy or find it difficult to walk, request a room closer to the reception lobby.”
 of 5 bubbles tehdeh, 28 Dec 2016 | Read review
“We had a beachfront room which I would highly recommend, but I would imagine that all rooms are good.”
 of 5 bubbles Traveller1762, 17 Dec 2016 | Read review
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