Donatello Hotel

Donatello Hotel

Sheikh Zayed Rd Al Barsha 1, Near Mashreq Metro Station & Mall of The Emirates, Dubai 24948 United Arab Emirates
Traveller (385)
Panorama at the Donatello Hotel
360
Panoramas (40)
Room & Suite (337)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#241 of 819 hotels in Dubai
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
An oasis in the heart of the vibrant city of Dubai, this 4-star city-hotel aims to provide the most pleasant experience in every visit. The hotel is a mix of modern design and classic refinement blended with kind and personal service, traits that will make every guest feel right at home. Ideally located on Sheikh Zayed Road, mid-way between Downtown Dubai and Dubai Marina, the hotel offers convenient access to the city’s business hubs, popular malls, and tourist destinations making it a preferred place to stay for holiday tourists as well as business travelers.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Paid public parking nearby
Wifi
Rooftop pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Arabic, Filipino, Hindi

Location

Sheikh Zayed Rd Al Barsha 1, Near Mashreq Metro Station & Mall of The Emirates, Dubai 24948 United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Dubai Airport
23.2 km
See all flights
Dubai World Central - Al Maktoum International Airport
Sharaf DG
4 minDubai Metro
4.5
4.5 of 5 bubbles768 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Donatello Hotel garners high praise for its exemplary service, with guests consistently commending the staff's congeniality and professionalism, though a few have noted occasional lapses in attentiveness. Cleanliness is another strong point, with well-kept rooms and tidy common areas including the pool. The hotel's amenities, including the much-appreciated rooftop pool and gym, contribute to an enjoyable stay. Comfortable, spacious rooms further enhance the guest experience, and the hotel's value for money, with its reasonable pricing and solid cost-quality ratio, makes it a favored choice among budget-conscious travelers.
Rooms
Spacious
Value
Affordable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
768Reviews22Q+A63Room tips
Traveller rating
  • 496
  • 169
  • 42
  • 22
  • 39
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
DocGerry wrote a review Jan 2020
Tarlac, Philippines335 contributions130 helpful votes
5.0 of 5 bubbles
Stayed in a Deluxe King Room (Rm 411). The room is huge with a separate living room and bedroom. Both rooms have cable TVs with plenty of channels to choose from. In between is the bathroom with hot and cold shower and bathtub, a toilet with bidet and a women's toilet bowl (?), and a hair dryer. Complete toiletries are provided and the towels are fresh and clean and changed everyday. There is a personal ref, sofa, center table, and cable TV in the living room, while the bedroom has a balcony, black-out curtains, dresser, large wardrobe cabinets, desk, and a safety deposit box. Centralized air conditioning is very good. The king size bed is super comfortable with clean and fresh pillows and linens which are changed everyday. The doorman, receptionists, and all the other staff are very friendly and helpful. Our accommodation included free breakfast which is very good, with plenty of food choices. The location is also nice as it is near the Mall of the Emirates and some convenience stores and restaurants. This hotel is very impressive and highly recommended.
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All rooms are nice and spacious.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donatellohotel, Manager at Donatello Hotel
Responded Feb 13, 2020
Dear Valued Guest Greetings from Donatello Hotel Dubai Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel. We hope to welcome you back soon. Regards Guest Relations Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra wrote a review Jan 2020
22 contributions22 helpful votes
5.0 of 5 bubbles
This hotel is great! Located 3-5 min walk from the train station and the mall of Emirates. In addition, almost all the time it is a taxi standing outside. You will find grocery stores, pharmacy, other stores, and various eating places near by. It takes about 10-15 minutes with a taxi to the popular JBR beach, and about 15-20 minutes to the famous Burj Khalifa and Dubai mall.
The staff is super friendly, always smiling and doing their best to make your stay nice. My favorite is likely that they have 2 bars in the hotel with various drinks and beverage. Also they have a service for tourist that will book a tour in Dubai (or city's near by) that are much cheaper than the ones at the mall or beach.
The breakfast is OK.
The rooms are big (smallest one, 30kvm) and are cleaned very well every day.
I would with out a doubt recommend this hotel to anyone!
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donatellohotel, Front Office Manager at Donatello Hotel
Responded Feb 13, 2020
Dear Valued Guest Greetings from Donatello Hotel Dubai Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel. We hope to welcome you back soon. Regards Guest Relations Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
TravellerJo_H wrote a review Jan 2020
London, United Kingdom7 contributions19 helpful votes
5.0 of 5 bubbles
We stayed locally and spent many evenings playing pool in the Ono bar. This friendly little bar is a real hidden gem – good priced drinks (happy hour drinks for under 30AED – unheard in Dubai!), a top quality pool table and fantastic service. They do food too although sadly we didn’t get the chance to try this. We were very well looked after by the staff, especially Harri and Shetti who were very attentive and kept us stocked up on beer and snacks.
Can’t recommend this place highly enough if you’re staying in the Al Barshar area. The hotel is fantastic as well, we’ll definitely be back!
Read more
Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donatellohotel, Front Office Manager at Donatello Hotel
Responded Feb 13, 2020
Dear Valued Guest Greetings from Donatello Hotel Dubai Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel. We hope to welcome you back soon. Regards Guest Relations Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lollita wrote a review Feb 2021
United Arab Emirates63 contributions68 helpful votes
3.0 of 5 bubbles
I booked this hotel mainly because it had the best rate at the time and only stayed for 1 night. It looks quite shabby from the outside as does the area around it. It looks old and shabby on the inside too with a loud restaurant/bar practically in the lobby. The room itself was huge, one of the biggest that I've stayed in however the decor is lacking and old fashioned. The bathroom was cold and sterile, comes with a shower and bathtub. The room came with a balcony which is always a bonus for me however you're looking onto 2 noisy construction sites so it defeated the purpose. Reception staff were nice enough especially the Kenyan lady who was friendly with personality. I doubt that I would stay here again and would recommend opting for a different hotel in Al Barsha.
Read more
Date of stay: December 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Request a corner room with a balcony (not facing the construction side)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
popart2017 wrote a review Mar 2022
Sofia, Bulgaria168 contributions55 helpful votes
+1
5.0 of 5 bubbles
A wonderful place for your stay in Dubai! The hotel is next to a metro station and very close to Emirates Mall. The hotel staff is very friendly and here every guest feels special. The rooms are very large, spacious and wide. There are even toothbrushes and various tubes of cosmetics in the bathroom. Free mineral water, coffee and tea, and an electric kettle are available in the rooms. The large TV on the wall will allow you to watch many channels. Breakfast in the morning is very varied. In addition to continental food, there are various very tasty dishes from Asian cuisine. There is a rooftop pool and a Greek restaurant. The only drawback is the live music parties, which shake the whole hotel until late at night. It will be good for the hotel management to think about solving this problem !!! All guests are protesting against these parties! Otherwise the hotel is wonderful!
Read more
Date of stay: February 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The higher floors are quieter! book a room with a balcony!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohammed-Elsayed wrote a review Feb 2021
Sharjah, United Arab Emirates2 contributions5 helpful votes
1.0 of 5 bubbles
It was such an unpleasant stay, I requested for high floor room with background view so I won't be disturbed by the cars sound, I was given a room facing front side on first floor, and promised there will be no noise however cars and trucks noise all day and night very loud and irritating we barely had a chance to rest in addition to the loud voices and noise caused by their bar as if we were staying in the street and even when I tried yo look out of my balcony the doors are locked and sealed and there was not even one chair in the balcony even though when I went out to buy water on my way back I was in shock to see that only my room wasn't accessable and had nothing in its balcony and all other rooms their balcony are accessable and had chairs and tables. Also on my checkout day I politely requested late checkout until 2pm not 4 or 5 just 2pm the staff was so rude telling me no no no we can't we need room by 12 I had to speak to two agents and front office manager to let me stay until 2 pm. It was a big disappointment and a waste of my money and time which I had no rest. I really dont recommend this hotel for anyone.
Read more
Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Lancaster wrote a review Mar 2022
Singapore, Singapore2 contributions
5.0 of 5 bubbles
Excellent staff made for a memorable stay. Very reasonably priced F&B, which makes a change! Every member of staff I came across punched above their weight. The best part, and top 5 star establishments can learn from this, was that as I checked out, someone was sent to make sure I hadn’t left anything (and, of course, I had)! Saved me time, money and a lot of hassle - well done Donatello!
Read more
Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carrie O wrote a review Sep 2023
1 contribution
5.0 of 5 bubbles
Our stay at the Donatello hotel has been lovely. Every day our room was cleaned by Rajkumar who always provided fresh towels and bottles of water and left the room feeling homely. He is very polite and welcoming. Thank you for a delightful stay, I will be recommending this hotel to friends and family.
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olga Sholudko, Guest Services / Front Office at Donatello Hotel
Responded Oct 1, 2023
Dear Valued Guest, Thank you for taking time to tell us about your recent holiday experience at Donatello Hotel Dubai. We glad to hear from you that you had a pleasant stay and we are very much looking forward to welcome you back again soon. Best regards, Guest Relation Donatello Hotel Dubai.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cazar wrote a review Jan 2022
Dilbeek, Belgium8 contributions
5.0 of 5 bubbles
I just read the last comment and I am super surprised..
We spent 1 week @ Donatello Hotel and I have almost nothing bad to say about our experience.

Positive
The service we recieved was exceptionnal, one people to welcome you when you go out from the cab, one people to open the door of the Hotel one people to call the lift for you, very very high level service !!!
The checkin and the checkout were very quick and easy. There was a trainee at the reception but very friendly and always supervised. She gave us some towels to go to the beach for free.
The rooms are very spacious and quiet.
The hotel is big and beautyful with bars, restaurants and room service.
The room service is also very good and at all times.
The cleaning was more than perfect.
All the employees were very reactive.
Accessibilite metro + taxis is perfect

Negative :
The additionnal bed is expensive and unconfortable - my son used the sofa and not the bed due to that
The swimming pool and the fitness center were closed.
We hadnt been informed.
We came with children and the pool was something we absolute wanted. Should I have learned that the pool was closed du to working activity, I shoulad have chosen another hotel. I think customers have to be informes about it and everybody was very disapointed.
Last negative point the vieuw from the room was very dark - view on wastes..

I think the negative points have to be taken into account by the Hotel but If it’s the case, I will recommend Donatello Hotel 100%.
Read more
Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madlen wrote a review Mar 2023
3 contributions
1.0 of 5 bubbles
I was in this hotel in early November 2022 and I must say that it is so-so. It is impressive, no doubt, but it is getting on in years and the reception area sometimes smells very strongly of cigarettes.
I had a fairly large double room that would benefit from a freshening up (e.g. washing curtains, painting walls, ...) The bathroom is also in need of refurbishment. The tub had several cracks, which were plastered with silicone makeshift (caution risk of injury) and the faucet was not even properly installed. The air conditioning is also outdated and extremely loud. In the room there was a very bright light on the ceiling, which was disturbing when sleeping.
Worst of all, I was overcharged 60 dirhams for the minibar and only noticed it after paying by card. I was promised to transfer the money back. Even after several reminders and excuses from the staff (Kevin was my contact), 4 months later still nothing has happened. People are just sitting this out. This is very annoying and for me an absolute NO GO. Never again!
Read more
Date of stay: November 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olga Sholudko, Обслуживание гостей/стойка регистрации at Donatello Hotel
Responded Mar 6, 2023
Dear Guest, Thank you for taking the time to share your experience about Donatello Hotel Dubai. We are extremely disappointed to see that we could not meet your expectations on this occasion, we will pass your comment to the management. Also give us the opportunity to welcome you again in order for us to change your impression about our hotel. Best Regards, Guest Relation Donatello Hotel Dubai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Ekrem Gencoglu
2 contributions1 helpful vote
yes, I stayed on 4th, non-smoking, suggest to ask and confirm before booking
mspat72 asked a question Dec 2020
Edinburgh, United Kingdom1 contribution1 helpful vote
Does the pool get sun
Paul asked a question Feb 2020
Coventry, United Kingdom10 contributions17 helpful votes
Do u have a shuttle bus to the beaches ?
Answer from Donatello Hotel
Dubai, United Arab Emirates3 contributions
Yes Sir we have shuttle buses are available morning and evening time from Hotel to Beach and Beach to Hotel on daily basis. Thanks Regards Guest Relations Team
Paul asked a question Feb 2020
Coventry, United Kingdom10 contributions17 helpful votes
does the pool get sun in november
Answer from Donatello Hotel
Dubai, United Arab Emirates3 contributions
Dear Valued Guest Thanks for asking us the question regarding our pool and the sun enjoyment in the month of november. Please note the best time to enjoy pool and sun in our hotel is early morning from 7AM to 2PM. Its open pool area with the Bar and Bath chairs under the sun. Hope you will enjoy the month of November in our hotel. Thanks Regards Guest Relations Team
Waqas T wrote a tip Feb 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"No water pressure - no warm /hot water "
Read full review
OnAir43377423813 wrote a tip Jan 2024
Kandy, Sri Lanka1 contribution
3.0 of 5 bubbles
"Pool is the best place to relax"
Read full review
Ali H wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"It a good and very good services at restarent mr.vamshi use hee will help nicely nice food good memory and happy moment thanks for donatellodubai"
Read full review
Sadikh D wrote a tip Sep 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
"It's a very good nice hotel and staf spely in breakfast team from vamshi is good service with good smile 😊"
Read full review
Mahssa M wrote a tip Jul 2023
1 contribution
2.0 of 5 bubbles
"They charge you for stuff you didn't have, and diducted their imaginary charges from your deposit. Like 200 dirhams for having visitors for hours"
Read full review
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
C$62 - C$139 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
132
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Donatello Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Donatello Hotel
Which popular attractions are close to Donatello Hotel?
Nearby attractions include Nexa Lounge (0.01 km), Pubg 2.0 Barsha (0.01 km), and Kids Jungle (0.3 km).
What are some of the property amenities at Donatello Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Donatello Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Donatello Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Donatello Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Donatello Hotel?
Conveniently located restaurants include Gharana, Olea, and Salero Tapas & Bodega.
Are there opportunities to exercise at Donatello Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Donatello Hotel have airport transportation?
Yes, Donatello Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Donatello Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Donatello Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Donatello Hotel?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
All Dubai HotelsDubai Hotel DealsLast Minute Hotels in DubaiHotels near Donatello Hotel
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars