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Kempinski Hotel Mall of the Emirates

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#40 of 545 Hotels in Dubai
Certificate of Excellence
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1,386 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

Mall of Emirates is one of my fav places in Dubai. This hotel comes right inside the mall next to Ski Dubai. If you are willing to spend some extra bucks you can also get ski dubai view from your hotel room. Hotel entrance from outside and inside the mall is all glitter and gold. It catches your attention and...

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Thank GlobalTraveller78
Nassjo, Sweden
Reviewed 2 days ago NEW

All the fancy boutiqes and downhill-skiing inside. The best way to discover Dubai is by car. Don´t forget a GPS navigator, you can rent or update your own. Take a trip in the desert and to the Palm Island. The traffic is no problem. And of course Burj Khalifa.We was there in december, no queuing, perfect temp - best time...

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Thank rolffransson
Doha, Qatar
Reviewed 3 days ago NEW

always I find this hotel very comfortable , high level of services are offered , wonderful location , I really find what I am looking for in this hotel to make my holiday very comfortable . as traveler I will never think of changing to an other hotel because I always find what I look for in kempeniski hotel

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1Thank ali a
Oslo, Norway
Reviewed 4 days ago NEW

The personal service at this hotel was outstanding with for example setting up an extra fitness class at a very early hour to accomodate the guests. Very clean rooms, stunning food and a ski slope around the corner!

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Thank egilhogna
Reviewed 4 days ago NEWvia mobile

Hotel location is good.. Staff are super friendly and well trained.. Food is good and i loved the in room dining menu.. Rooms sizes are ok and modern.. Enjoyed the stay and will stay here again in my next visit

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Thank ZEUS A
Dubai
Reviewed 5 days ago NEWvia mobile

I stayed for 1 night on a business trip. The warm welcome with arabic coffee at the reception makes you feel at home. The room was spotless, spacious and have everything you might need. The view is amazing and being attached to the mall and the metro station is more than convenient. I asked for a late check out due...

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Thank Traveler040809
Canton of Geneva, Switzerland
Reviewed 5 days ago NEW

I stayed in Christmas vacation 2016 in this hotel(Kimpinski Hotel Mall of the Emirates).Very nice accomodation,I give the highest satisfaction ratings and highly recomended this place to anyone visiting Dubai.Staff were pleasant and very helpful at all times.We stayed for three weeks and never had any issues,our every need was taken care promptly and courteously.The rooms and location are exellent,close...

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Thank elsieburce_72
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear elsieburce_72, Thank you for your valuable feedback posted on TripAdvisor following your recent stay at Kempinski Hotel Mall of the Emirates. Our guests' comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. I am very pleased that you enjoyed your overall stay at...

Reviewed 6 days ago NEWvia mobile

Very nice hotel i spend two nights , the moust advantages was the location it's attached to Mall of Emirates and that's a very useful benefit. The bad was the food i ordered in room dining and it was below average . And one last tip dont book a room in 4th floor you will not going to sleep because...

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Thank Jaser81
Melbourne
Reviewed 1 week ago NEW

This hotel is definitely glamorous and has beautiful rooms. It is adjourned to the Emirates mall, and you can catch a train from their straight to Dubai Mall/Downtown. The beds are very comfortable and service was fantastic. A huge downside was the shower, the water took ages to warm up and the water pressure was almost non-existent. They have gone...

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Thank lil_ruski
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear lil_ruski, Thank you so much for your recent feedback posted on TripAdvisor regarding your stay at Kempinski Hotel Mall of the Emirates. We are grateful for all forms of feedback and comments from our guests, as it ultimately assists us to improve guest experiences' and continue to provide exceptional customer service. It gives us great pleasure to know that...

Mumbai (Bombay), India
Reviewed 1 week ago NEWvia mobile

Hotel is located at the Mall of Emirates . This beautiful hotel has beautifully done Chalets at pool area it's beautifully done . Rooms are also very nice Staffs are friendly and give proper respond and service . One can enjoy variety of Resturant in hotel plus restaurants of Mall of Emirates also .

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Thank JoySurana
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear JoySurana, Thank you for taking the time to share your feedback on TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. We are delighted to read your review regarding your stay at the Kempinski Hotel Mall of the Emirates. It gives us great pleasure to know that you enjoyed your overall stay with us. Your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $333 - $915 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#30 Spa Hotel in Dubai
#39 Romantic Hotel in Dubai
#39 Luxury Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travellers.
10 questions
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Tehran
3 months ago
3 months ago
Tehran
Summerville, South Carolina
over a year ago

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Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I advise travelers to chose a one bed room suite”
 of 5 bubbles aliaD5046OT, 18 Jan 2017 | Read review
“I always prefer top floors”
 of 5 bubbles 779nasserm, 8 Jan 2017 | Read review
“Suites are very spacious and luxurious”
 of 5 bubbles 866SarahH, 7 Jan 2017 | Read review
“make sure that room is in upper floors and near to lifts.”
 of 5 bubbles drhamidinia, 27 Dec 2016 | Read review
“The rooms facing the pool are the best you can ever get in the middle east”
 of 5 bubbles NajdB, 23 Dec 2016 | Read review
5 of 5
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