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Grand Excelsior Hotel

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Grand Excelsior Hotel
Grand Excelsior Hotel
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477 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Sydney, Australia
Reviewed 19 June 2014

We were picked up from the airport which was nice, then arrived and all looked good. Got to the room and it stank. It was a smoking room. I was so sick from it, it's not funny. I asked to be moved however they couldn't move us. We were also supposed to get a fruit basket in the room and...

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Thank Jasmine P
devonport tasmania
Reviewed 6 June 2014

We arrived and could not get as room until after 2 pm. No problems, we stored our luggage. When we did get to our room we stayed four nights. 9th floor. Room was clean but bit small, and lighting rather drab. The room has stale air and no opening windows, so we started to get giddy. Air con works but...

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1Thank debbiegordon
Melbourne, Australia
Reviewed 4 June 2014

We have stayed here three times now using Dubai as a two night stopover en route from Australia to London and Paris. Our travel agent always obtains a good rate and I think the hotel represents very good value for money. It is reasonably well situated in that it is a cheap short taxi ride to anywhere you would want...

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Thank Geoff R
Bengaluru, India
Reviewed 28 May 2014

We had a great stay at Grand Excelsior formerly known as Dhow Palace which is conveniently located in Bur Dubai area , Good location for shopping and Night life. The rooms are quite spacious and tidy . The staff very helpful . Ideal for groups and individuals.

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Thank sudeepms
Doha
Reviewed 26 May 2014

This hotel was an amazing surprise. It was stuck out in a back street near the Emirates Mall- no views- built like a ship inside and outside. It had fabuloue staff an excelent manager who worked very hard in the two weeks we stayed there to make our stay a real pleasure. The food was so good and differet every...

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Thank Nash 5
Manila
Reviewed 24 May 2014

Checked in for a few hours of sleep after an early morning arrival from Istanbul, before a night flight back to Manila. It took forever to check in, perhaps due to our large group. Hotel interiors are a bit on the pretentious opulence side, not really to my taste. Decided to have breakfast first before getting some rest. Good breakfast....

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Thank kasalamd
Home Counties UK
Reviewed 16 May 2014

Grand Excelsior) proved to be ideal for our one night in Dubai. Our room on the sixth floor afforded excellent views of Dubai's architectural wonders particularly at night. Very spacious and equipped with all one could need. Comfortable large beds. Public lounge areas were cool and have plenty of soft couches and chairs. Staff pleasantly efficient and always helpful. Spotlessly...

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1Thank Colin S
Leicester
Reviewed 2 May 2014

Currently staying at grand excelsior , arrived yesterday and had nothing but bad service from the start , staff are stuck up especially the women , Found my safe open when i returned from the mall . Asked reception to send some one up ... Its been 1 hour and im still waiting . Although nothing was missing to my...

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Thank Sheikh9288
Reviewed 22 April 2014 via mobile

Stayed for three nights - staff was good, wifi is free in the room (not often in dubai), rooms are clean and sleep quality was also good. The only thing - Al Karama metro station is very close to this hotel, but they didn't want to let me know this. First day I a took a taxi to the metro...

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2Thank Hoodstar1
Liverpool, United Kingdom
Reviewed 13 April 2014

We have stayed a few times in Dubai and always be delighted with our choice of hotels, afterall, that is one of the main attractions of dubai, the grand opulent hotels. However, this hotel was booked as part of a cruise package and we did not choose it! It was clean and the staff were friendly but I would never...

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Thank bydale

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Babysitting

Additional Information about Grand Excelsior Hotel

Address: Al Kuwait Street, 25, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $103 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 282
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Also Known As:
Hotel Dhow Palace
Dhow Palace Hotel Dubai
Hotel Style:
#205 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel staff and other travellers.
5 questions
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Al Khobar, Saudi Arabia
London, United Kingdom
Brisbane, Australia
over a year ago

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Questions? Get answers from Grand Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book rooms on higher floors as there is a disco in the ground floor and noise may be an issue.”
 of 5 bubbles Hanif_Sama, 15 Feb 2017 | Read review
“cant be generalized as guests have their own unique preferences and wishes.”
 of 5 bubbles NoViJo, 1 Feb 2017 | Read review
“Try and get a room at the back of the hotel - it's quieter!!!”
 of 5 bubbles JPXC, 20 Jan 2017 | Read review
“top floors better”
 of 5 bubbles chistophe6, 21 Dec 2016 | Read review
“all rooms are good but i like premium rooms”
 of 5 bubbles momos36, 6 Dec 2016 | Read review
5 of 5