Naia Downtown Jebel Ali Hotel

Naia Downtown Jebel Ali Hotel

Downtown Jebel Ali, Dubai 32173 United Arab Emirates
The bedroom at the apartment
Traveller (3)
King Bedroom Duplex
Room & Suite (7)
Living Room Dining
Dining (1)

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About

4.0
#48 of 116 apartments in Dubai
3.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Located in Dubai, Naia By Damac offers an outdoor pool and a restaurant. This self-catering accommodation features free WiFi. The property is 9 km from Ibn Battuta Mall and 13.0 km from The Montgomery, Dubai. The apartment will provide you with a TV, air conditioning and a balcony. There is a full kitchen with a dishwasher and an oven. Private bathroom also comes with a bath or shower. At Naia By Damac you will find a fitness centre. Other facilities like a children's playground are offered. The property offers free parking. The property is 78 km from Abu Dhabi International Airport and 18 km from Al Maktoum Airport. A complimentary shuttle service to Ibn Battuta Mall is provided.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Banquet room
Wifi
Shuttle bus service
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Quaint

Location

Downtown Jebel Ali, Dubai 32173 United Arab Emirates
Name/address in local language
12Reviews3Q+A2Room tips
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Detailed Reviews
prasad j wrote a review Nov 2014
colombo
4.0 of 5 bubbles
This is a very new hotel with very good facilities. I stayed there for 3 months in one of its apartments. I'm very happy with the facilities. Nice bed room, living room and kitchen with stove, washing machine and cooking equipments. Room service was very good with kind staff. I loved the masala dose in their restaurant though I think it was a little bit over-priced. Only thing I didn't like was the atmosphere around the hotel. There was a construction site right next to the hotel and the view from my room balcony was not breath taking. And it was a bit of a headache to reach the hotel because sheikh zayed road didn't have an exit near the hotel so had to go few kilometers towards Dubai to take a U tern to reach the hotel every day. I would like to thank all the staff for their kind assistance, Ashker in particular.
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Date of stay: August 2014
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Nov 5, 2014
Dear Prasad j, It was indeed our kind pleasure to serve you during the past 3 months that you were posted here. We are very appreciative for the positive comments about our facilities, apartment, in-room delivery, the special mention of our staff and the assistance you received. Our hotel is located in the heart of evolving Downtown Jebel Ali development being a 2 minutes drive from the Jebel Ali metro station. The property is nestled along Sheikh Zayed highway and is only 8km (15 minute drive) from the gates of Jebel Ali Free Zone and Jebel Ali port including Dubai Marina and Ibn Battuta mall. Once again, thank you for the comment and we look forward to being your first choice of accommodation in Jebel Ali in the near future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellen B wrote a review Oct 2014
Stockholm County, Sweden
4.0 of 5 bubbles
Me and my friends really like this hotel! The only problem was the location. About 20 minutes to the beach and the marina with taxi. 35 to the city (burj Khalifa and the malls)
The staff was very helpful and always at your services.
The rooms were very clean and big with Al you can wish for.
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Review collected in partnership with this hotel
Date of stay: October 2014
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Oct 14, 2014
Dear Ms. Ellen B, It is a pleasure to receive a review from you on TripAdvisor and we are very grateful for the positive note on our staff and services offered. We are also pleased to hear that you and your friends found our apartments spacious and clean. Once again we thank you for the comment and look forward to welcome you back to our hotel in the near future. Sincerely, Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Copta_Doctor wrote a review Jun 2016
Dubai, United Arab Emirates
4.0 of 5 bubbles
I've been living here for 18 months now and it's been absolutely fine with no issues. It's close to the metro which is ideal for non drivers like me. It is quite isolated and there is nothing other than a local shop in the building. The building is slowly showing a little bit of wear and tear around the edges and the aircon bills have rocketed since I moved in.
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Date of stay: June 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arun K wrote a review Nov 2014
Abu Dhabi
5.0 of 5 bubbles
Very good apartment. very spacious and clean.Felt homely. The staff of the Hotel behaved very nicely...................................................................................................................................................................
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Review collected in partnership with this hotel
Date of stay: October 2014
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Nov 8, 2014
Dear Arun K, We thank you for taking the time to post your review. We also appreciate your positive comments about the apartment size, cleanliness, and the hotel staff and above all, we are very delighted to hear that you felt at home. It is our constant aim to make all our guests feel like their “home away from home”. Sincerely Management
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Annette_K26 wrote a review Oct 2014
Riga, Latvia
4.0 of 5 bubbles
Nice Hotel, almost new. Nice atmosphere and service. A little far from the Dubai Center, but the shuttle bus for free takes the clients right to the metro station or Batuta shopping mall. Nice cafe and delicious food.

Thank you!
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Review collected in partnership with this hotel
Date of stay: October 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Oct 25, 2014
Dear Annette_K26, Many thanks for posting a review on TripAdvisor. The restaurant team really appreciates your comments. We are also glad that our complimentary shuttle service was of benefit to you during the stay. The team looks forward to welcoming you again. Sincerely, Hotel Management
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sami d wrote a review Jan 2015
4.0 of 5 bubbles
I had a pleasant stay, quiet location not so far from metro.

Nice room design, Gym & Swimming pool are available, Near by store & coffee shop within the building.

very good customer service, thanks to Ashker, Mahmoud & Renelyn.
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Date of stay: December 2014
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Jan 7, 2015
Dear Mr. Sami, Thank you for taking the time to post such a wonderful review. We appreciate that you have recognized the hotel facility – particularly in regards to the Gym & Swimming pool. We are also happy to hear we were able to offer you the best in hospitality including excellent service by our team members. I will certainly share your encouraging feedback with all our team members. If there is anything we can do to make your stay even more pleasurable during your next stay, please do not hesitate to contact me. We are looking forward to welcoming you back! Sincerely, Hotel Management
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Mazhera15 wrote a review Dec 2014
Islamabad, Islamabad, Pakistan
4.0 of 5 bubbles
I stayed at Naia Downtown for about two months between October and December. The best part of the stay was free shuttle service to Ibn-e-Battuta Mall and Metro Station, which is also about a 10-minute walk away from hotel. Room service was excellent too. Wi-fi internet and its signals were superb in every room. The only thing I wanted and it didn't have was Pakistan TV Channels. I stayed there for about 2 months without watching any TV Channel from Pakistan. Overall the stay was excellent. It is even better for those who are visiting Dubai with family.
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Review collected in partnership with this hotel
Date of stay: October 2014
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Front Office Manager at Naia Downtown Jebel Ali Hotel
Responded Dec 27, 2014
Dear Mazhera, Thank you very much for such a wonderful review and for the valuable feedback, we are honored that you chose Naia downtown Jebel Ali as your home in Dubai. I am delighted to know that you thoroughly enjoyed your long-term stay with us and that the service and the facilities met all of your expectations and shuttle bus facilities made your stay both convenient and comfortable. We are particularly happy to know that all the colleagues at Naia Downtown Jebel Ali were able to make your stay truly feel like a home away from home. We are committed to provide the highest level of service to all our guests and it has been our pleasure to serve you, and so we would like to thank you also for pointing out areas for our improvement such a TV Channels. We thank you for bringing these matters to our attention, and ensure that we are working to improve it. We are truly honored we were able to make your stay with us so memorable, and we indeed look forward to welcome you back again to our hotel in the near future; please do let us know if we can be of assistance in making any arrangements. Sincerely, Hotel Management
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Traveller52489 wrote a review Oct 2014
5.0 of 5 bubbles
This was my first stay in this hotel and it was excellent. I travelled from Dubai by car (just under 1 hour from Dubai International airport) however on arrival to the area I could see the hotel from the main road but was unable to take the exit due to road closures and constructiomn work. After driving round for 1.5 hours (I did not know the area at all and GPS was not helpful due to all the construction and diversions in place) I called the hotel for directions. I was still unable to access the hotel, dispite being able to see it a few roads away! After calling the hotel again they very kindly sent their shuttle bus driver to my location for me to follow. Thsi is really excellent service and was very much appreciated as it was not past midnight. The driver took me the way I had been trying, but aparently the exit that was open earlier int he day had just been closed! We then had a relativly long diversion.

Obviously construction on the roads in the area is not the hotel's fault and I'm sure will clear in the future, however the hotel very very appologetic and accomodating - even though it was nto their fault!

Parking is integral with the building and free. It was easy access to the hotel, secure and out of the sun - perfect.

I was allocated an apartment style room, lovely new kitchen / living area with new washing machine, full-size fridge freezer, dishwasher and full gas cooker. The living area had a TV and two large sofas and everything had a 'new' feel to it. Spotlessly clean too.

The bedroom was nice, everything worked, nice big windows and ceiling lights - I really dislike the trend of some hotels to avoid ceiling lights (I assume it's cheaper not to put the wiring in during construction). They then use lamps which invariably have low wattage old style cheap CCFL bulbs which are very dim when first turned on. This makes some hotels feel dark and dingy. However this hotel's room lighting was great.

Bathroom was as expected, bath with shower above the bath, toilet, sink, etc. Nothing overly fancy here, but all clean and new.

It is worth noting that this hotel comes up under "Dubai" hotels under some search engines and it is not really in Dubai, it is in Jebel Ali which is an industrial zone and port. I specifically wanted to access the Jebel Ali Freezone and it was perfect for me.

The hotel staff went out of their way to be helpful and I am truly grateful to them and both the staff and the hotel fully deserve the excellent rating.
Read more
Date of stay: October 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: I had the apartment style room and it was excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Oct 25, 2014
Dear Traveller52489, We are indeed very thankful and appreciate you writing such a detailed review about your stay on TripAdvisor. We gather that you faced some difficulty in approaching our hotel in terms of access, and are very proud of the way our Reception Team handled the situation, and they in turn are grateful for the special mention. We clearly understand and empathize with the plight of our guests who are arriving for the first time, due to the limited access that we currently have, and try to go that extra mile to help our guests locate us in the most convenient way possible. It is also very delightful to read about your in-room experience which has been tastefully selected and is for the perusal of our guests. Once again, we appreciate the time taken to write this review with so many intricacies and look forward to personally meet you on your next visit. Sincerely, Hotel Management
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alhamdan h wrote a review Oct 2014
Saudi Arabia
4.0 of 5 bubbles
I have stayed in many hotels but this hotel made me feel come back again & again.I would like to recommend Naia hotel rooms as they are really nice,comfortable,very clean and cleaning staff are very professional ,polite and always make you feel like home,will take care of your all needs,especially Mr.zahed is having great attitude and can feel always a nice smile on his face,I would love to stay there again on my way back to UAE with my family.!!!
Read more
Date of stay: September 2014
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana R, Manager at Naia Downtown Jebel Ali Hotel
Responded Oct 12, 2014
Dear alhamdan h, We thank you sincerely for your positive comments about our Hotel and especially the wonderful compliment to our colleague Zahid, from housekeeping. We have shared your comments with all for which we are very appreciative. It was indeed very encouraging to everyone here, to know that you have enjoyed your stay with us. It is comments like yours that keeps our staff motivated to deliver that kind of service our guests will appreciate and remember so that they come back over and over again. Once again, thank you for the time to pass on your comments on TripAdvisor, and we all hope we will have the pleasure of welcoming you back in the near future. Sincerely, Hotel Management
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Free comment wrote a review Oct 2022
2.0 of 5 bubbles
The Jebel Ali Resort was one of the best in Dubai, but the hotel manager name Yasser Mansour was the WORST hotel manager I've ever met. Bias, arrogant, pretending he knew something but only a small brain. In the worst scenario, he used an HR assistant as his masseur slave.

Yasser Mansour is uneducated pretending he is a good manager
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Date of stay: June 2022
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Other factors are very good except the worst hotel manager
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from De Ville Breeze D
Dubai, United Arab Emirates
Dear Wwow, Kindly contact our reservation department +97144449111. Regards, Hotel Management
Haji R asked a question Dec 2014
I want contact numbers
Answer from De Ville Breeze D
Dubai, United Arab Emirates
Dear Haji R, Greeting from NAIA Downtown Jebel ali, Please note that this our hotel telephone number: +97148139900. Please feel free to call my mobile if you need any assistant: +971551941375. Kind regards, Rami Hedni
Free comment wrote a tip Oct 2022
5 contributions1 helpful vote
2.0 of 5 bubbles
"Other factors are very good except the worst hotel manager"
Read full review
Traveller52489 wrote a tip Oct 2014
2 contributions2 helpful votes
5.0 of 5 bubbles
"I had the apartment style room and it was excellent"
Read full review
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LOCATION
United Arab EmiratesEmirate of DubaiDubaiJebel Ali
NUMBER OF ROOMS
142
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Naia Downtown Jebel Ali Hotel - Reviews & Photos

Frequently Asked Questions about Naia Downtown Jebel Ali Hotel
What are some of the property amenities at Naia Downtown Jebel Ali Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Naia Downtown Jebel Ali Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Naia Downtown Jebel Ali Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Naia Downtown Jebel Ali Hotel?
Conveniently located restaurants include Ibn Majed Restaurant, Subway, and Signatures.
Are there opportunities to exercise at Naia Downtown Jebel Ali Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Naia Downtown Jebel Ali Hotel have airport transportation?
Yes, Naia Downtown Jebel Ali Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Naia Downtown Jebel Ali Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Naia Downtown Jebel Ali Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Is Naia Downtown Jebel Ali Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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