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The Palace Downtown Dubai

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1 room 2 adults 0 children
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The Palace Downtown Dubai
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2,425 Reviews from our TripAdvisor Community

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Showing 1,790: English reviews
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Worcester, United Kingdom
Reviewed yesterday NEW

A truly outstanding hotel experience. Staff are kind and helpful, nothing too much trouble. Food a WOW, Ewaan Restaurant, Take your pick from an international selection, chefs and waiters will explain some foods and encourage you to try something different. Never had cheesecake like it, thanks Safraz Ganesh. Definitely on our radar for another visit.

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Thank patriciabF150XA
Baghdad
Reviewed yesterday NEWvia mobile

I've been to the hotel during my conference stay there as my friend wanted experience an arabic atmosphere while we are there in Dubai so I've searched the TripAdvisor and chose this hotel. From the time she put her foot in the lobby she was shocked by the surreal architects and decoration of the hotel. It was one of the...

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Thank waleed h
Reviewed 2 days ago NEW

We were at the Ewaan Lounge for a chilled evening with Shisha. We have been to so many places in Dubai, but this is the very best high class venue we experienced. Very nice, spacious, tranquil arabic set-up with Cabanas, excellent service. The best Mocktails - ask for Babar - and the best Shisha - ask for Farhat. Their warm...

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Thank Matthias D
Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

I have had many afternoon teas in the UAE, I would not recommend this one to anyone. We were seated quickly but not given a drink of any kind till after sitting for half an hour. No food was put on our table till just over an hour had passed. We chose the champagne package but no tea was offered...

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Thank C_Murd0ch
Reviewed 2 days ago NEWvia mobile

My husband and I stayed in the palace hotel last year and loved it so much that we rebooked in it again this year..the hotel itself is immaculate..the fountain view suite is our choice spacious and great view of the fountain and the location next to dubai mall is a huge plus and also the buffet is delicious with a...

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Thank Rima A
Jeddah, Saudi Arabia
Reviewed 3 days ago NEW

i am totally happy from the hotel location and so many things. i am going to recommend the hotel to my friends. the price considered expensive. the hospitality in the hotel is great and demonstrated by all staff.

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Thank 195heshama
Riyadh, Saudi Arabia
Reviewed 3 days ago NEW

I enjoyed the amenities in the room, its space and view from it. The lobby and restaurants, the hotel location and convenience are superb. I do need to add more!! Trip Advisor should not put restrictions on the size of my view!

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Thank Riyadh N
Dubai, United Arab Emirates
Reviewed 3 days ago NEW

The check- in was very smooth and the room was very spacious and had a amazing view. Can't wait to go back. The services and location is very nice.The spa was very relaxing and the staff over there was very helpful.

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Thank Hemanksinghal
London, United Kingdom
Reviewed 4 days ago NEW

Lovely views of the Birj and short walk to Dubai Mall. Personnel are great. The rooms are somewhat small and dark compared to others, but high quality. Valet service for cars was generally fast. Good gym. The online ordering system for room service needs some tweeks - despite marking two persons on our order they regularly brought too little place...

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Thank PaulDB_2
Reviewed 4 days ago NEWvia mobile

The best Shisha you can get in Downtown Dubai in Palace Hotel Just ask for FARHAT and he will take care of it Believe me this is the best Shisha you ever smoked I visit many exclusive places my family lives here and one of my favorites is this exclusive place next to BURJ Khalifa In the middle of dubai...

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Helpful?
Thank Nicole N

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Ewaan
Ewaan
Cuisines: Indian, Lebanese, Mediterranean, Sushi, European, Asian, Middle Eastern
Asado
Asado
Cuisines: Steakhouse, Latin, Argentinian, South American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace, built on the edge of a lake, is a harmonious blend of the past and present of Dubai with 242 guest rooms and suites boasting a captivating Middle Eastern theme. The luxury hotel hosts an array of international restaurants featuring fine cuisine, a breathtaking luxury spa, recreational facilities, a large pool and a comprehensive business center. It is ideally located near the Dubai World Trade Center, several major business institutions, shopping malls and tourist attractions. ... more   less 

Additional Information about The Palace Downtown Dubai

Address: Mohammed Bin Rashid Boulevard, 29 | Downtown Dubai, Dubai 9770, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $361 - $1,131 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace Downtown Dubai 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
The Palace The Old Town Hotel Dubai
The Palace Old Town
Palace The Old Town Dubai
Sofitel Dubai
Hotel Style:
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#19 Luxury Hotel in Dubai
#31 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Palace Downtown Dubai staff and other travellers.
48 questions
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Questions? Get answers from The Palace Downtown Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view, ground floor. However I'm sure all rooms are outstanding”
 of 5 bubbles patriciabF150XA, 27 Mar 2017 | Read review
“Excellent ”
 of 5 bubbles 195heshama, 25 Mar 2017 | Read review
“Ask for a fountain view room”
 of 5 bubbles Richjill1, 23 Mar 2017 | Read review
“Fountain views must be requested, although they all seem to have a lake view. Every facility is there in the room, but if you have any queries, just ask and there is immediate response.”
 of 5 bubbles Y7RWjenniferj, 21 Mar 2017 | Read review
“fountain views”
 of 5 bubbles MARIANUH, 19 Mar 2017 | Read review
5 of 5