We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton Downtown Dubai

Show Prices
#127 of 540 Hotels in Dubai
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Four Points by Sheraton Downtown Dubai
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,354 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,045: English reviews
Start your review of Four Points by Sheraton Downtown Dubai
 Click to rate
Mumbai (Bombay), India
Reviewed yesterday NEW

the service was appreciated. room ambiance and cleaning was beyond expectations. location of hotel is very convenient. near to metro station also meena bazaar at walk-able distance. near to but juman mall. also hotel provides free shuttle services to jumara beach, outlet mall, dubai mall etc at 5 to 6 locations. restaurants is good and the support staff nature was...

 Report
Helpful?
Thank talk2chandrakant
Reviewed 2 days ago NEW

From the moment we arrived to the moment we left we were made to feel welcome by the incredibly helpful and polite members of staff. Nothing was too much trouble for them at any point and the hotel itself is kept immaculate at all times. The rooms are larger than they appear in the photos (which never happens!) and the...

 Report
Helpful?
1Thank Victoria B
Birmingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for a week in April 2017. On arrival (10am), we were told that there was no room ready. So we had to wait around for a couple of hours in the hotel lobby. After an overnight flight and with 5 children, this was a little draining as all we wanted to do was put luggage down and...

 Report
Helpful?
1Thank Jbaker59
Worcestershire, United Kingdom
Reviewed 5 days ago NEW

We stayed here for 5 nights as a family of three. We'd booked a preferred room and had an early flight, and the lady at reception gave us the great news that we could check in early, around 9am :-) We could also move the breakfast from check out day to arrival day too if we wanted which was also...

 Report
Helpful?
1Thank annie2156
Kent, United Kingdom
Reviewed 5 days ago NEW

Stayed here for a week.. commencing 5th April 2017, hotel staff amazing, cleaners so friendly. no problems at all. On my arrival it was my 28th birthday and they bought me a cake out brilliant surprise. The pool area always lovely, always found a seat/bed to lay on. overall the staff cant be faulted at all only on relaying some...

 Report
Helpful?
1Thank chrism19892017
Reviewed 1 week ago NEW

Myself, son of 3yrs and mother stayed here for a week back in October. We arrived at midnight to check in and the girls at the front of house were not the most welcoming, very stern and they were not chatty at all, they just could not wait to get the money from us. We then went to the room...

 Report
Helpful?
Thank Lizziebizzie31
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Please accept our sincerest apologies for your unpleasant stay at our hotel and we are really sorry for the inconvenience caused to you. We strive to ensure that our patrons experience the best of their stay but we apologize because we fell short of our goal this time. Please understand that it there is a safety policy which...

Evesham, United Kingdom
Reviewed 1 week ago via mobile

Clean and modern hotel with good links to town centre and airport with taxis available all the time. Check in was smooth and organised and the roof top pool area is fantastic for chilling out under the Arabian sun shine. Food was superb and we had breakfast included in our package which consisted of a well stocked buffet of various...

 Report
Helpful?
1Thank HannahMatt12345
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for sharing your review on your recent visit at our property. We are glad to know that you have enjoyed the hotel's breakfast selection as well as the Themed Night buffet at The Eatery. It is heartening to read that you had a great time at the rooftop pool and that our friendly and helpful associates...

Sydney, Australia
Reviewed 1 week ago via mobile

I wish I could write a better review. Staff at The Eatery and those who cleaned my room were friendly and helpful. The pool was pleasant and the room large. However. 1. This hotel is in an isolated position at least 20 minutes from Dubai Mall. Apparently there is a free shuttle bus but I wasn't given this information on...

 Report
Helpful?
Thank kikeenatravel
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for choosing to stay with us. And thank you for the wonderful comments regarding our friendly associates. We are located minutes away from the city's most popular tourist attractions such as the Dubai Museum, Heritage Village, the Gold and Spice Souks, Meena Bazaar and the Business District in Bur Dubai. And a short walk takes you...

Cambridge, United Kingdom
Reviewed 1 week ago

Stayed here for a week in April, for a business trip that was turned into a holiday. The hotel was absolutely beautiful, as was the Restaurant and Cafe. We were overwhelmed by how clean and pristine everything was. Rooms are cleaned everyday and replenished with clean towels and free water. The rooms exceeded our expectations which was a lovely surprise...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank rebecca_bays
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for choosing to stay with us and for sharing your review with fellow travelers here on TripAdvisor. We are glad to know that you have enjoyed the hotel's spacious rooms, the friendly staff as well as the rooftop pool. We also provide shuttle buses to the nearest metro station. I will be sure to share your...

Cairo, Egypt
Reviewed 1 week ago via mobile

It's a very good hotel with a nice and easy check in and check out. Room are big and staff are very friendly and smiley. My only comment is that breakfast has limited options compared to other hotels in Dubai and the second things is the low internet connectivity which needs some upgrade to have better service. Overall this is...

 Report
Helpful?
Thank Mmousa
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for choosing to stay with us. We are happy to read that you found our rooms spacious and comfortable. I have shared your comments regarding the breakfast selection with the team – we will be sure to improve on it. We are minutes away from the city's most popular tourist attractions such as the Dubai Museum,...

874 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (540)
Viewed
Bathroom (26)
Viewed
Room/Suite (141)
Viewed
View from Room (10)
Viewed
Dining (59)
Viewed
Pool/Beach Area (33)
Viewed
Hotel & Grounds (49)
Viewed
Family/Play Areas (7)
Viewed
Other (215)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (319)
Viewed
Amenities (8)
Viewed
Classic King Room (45)
Viewed
Classic Twin Room (51)
Viewed
Executive Suite (70)
Viewed
Pool (8)
Viewed
Preferred King Room (42)
Viewed
Preferred Twin Room (48)
Viewed
Dining (31)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (2)
Viewed
Dining (5)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.9 km away
Four Points by Sheraton Bur Dubai
4.5 km away
Four Points by Sheraton Sheikh Zayed Road, Dubai
0.2 km away
Majestic Hotel Tower
Majestic Hotel Tower
#159 of 540 in Dubai
1,213 reviews
Show Prices
Show Prices
Show Prices
2.4 km away
Sheraton Dubai Creek Hotel & Towers
0.9 km away
Park Regis Kris Kin Hotel
2.2 km away
Ramada Jumeirah
Ramada Jumeirah
#154 of 540 in Dubai
856 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 

Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $89 - $1,095 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Travelocity, Hotels.com, Expedia, Priceline, TripOnline SA and Cheap Tickets so you can book your Four Points by Sheraton Downtown Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#102 Family Hotel in Dubai
#106 Romantic Hotel in Dubai
#106 Business Hotel in Dubai
#117 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Downtown Dubai staff and other travellers.
65 questions
Ask a question

See all questions (65)

Questions? Get answers from Four Points by Sheraton Downtown Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Surrounded by buildings the view is irrelevant - if its a king bed, avoid the pair of twins put together.”
TheWeekendAngler, 23 Mar 2017 | Read review
“Excellant Staff”
J7254PFmarioa, 8 Mar 2017 | Read review
“Ask for a room away from the lifts.”
sianwignall1978, 4 Mar 2017 | Read review
“Not much to choose from as most of the rooms have a restricted view to the adjacent property”
harikn, 23 Feb 2017 | Read review
“The suites are large and relaxing”
benaR4248RV, 11 Feb 2017 | Read review
5 of 5