We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Four Points by Sheraton Downtown Dubai

Show Prices
#127 of 545 Hotels in Dubai
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Four Points by Sheraton Downtown Dubai
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,265 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Four Points by Sheraton Downtown Dubai
See the most recent reviews
Showing 976: English reviews
Bowral, Australia
Reviewed 6 November 2013

The hotel is fresh and clean and the staff are helpful although not always as knowledgable as we would have expected. However they always got back to us. The free shuttle is a must as when the weather is 35c and humid walking is not an option. There is not much to see around the hotel. The shuttle only runs...

 Report
Helpful?
1Thank Joanne P
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear JoanneP, Greetings from the Four Points by Sheraton Downtown Dubai. I am very happy to read that you had such a great time with us and that you made good use of our shuttles services and our breakfast egg station. With regards to your comments on the knowledge of our staff we certainly will look into it on how...

hartlepool
Reviewed 31 October 2013

We stayed here for a week and loved every minute of it. The hotel is very clean, the rooms are a very good size, the facilities excellent and the staff superb. The pool area is on the roof and really nice but space and chairs are limited. It has a good gym with all you need for a good work...

 Report
Helpful?
Thank tonysprings
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear tonysprings, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for you nice comments on our facilities and services. I am delighted you had a great stay with us. Thanks again for your review and we are looking forward to welcoming you back very soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points...

Pathankot, India
Reviewed 11 October 2013 via mobile

The hotel was perfect from all aspects. Good location. Near to metro and lots of restaurants near by. Very near to meena bazar and abra dock. Room was big and had lots of storage capacity. Modern rooms. Swimming pool and gym were also good. Breakfast in the hotel was very lavish. Lots of variety. I could not find anything negative...

 Report
Helpful?
1Thank dayaldua
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear dayaldua, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for your kind comments on our facilities and service. It was certainly a pleasure to have you here and we are looking forward to welcoming you back very soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown

Brussels, Belgium
Reviewed 10 October 2013

A convenient hotel with very large and clean rooms ideally located. You can travel to Jumeira or Dubai Mall area without too much traffic. I LIKED: easy location (but the immediate neighbourhood have nothing interesting to offer), rooms are really big and convenient, small decent pool on the roof and fitness center, free wifi everywhere (you do need to relog...

 Report
Helpful?
Thank OlivierCBrussels
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear OlivierCBrussels, Greetings from the Four Points by Sheraton Downtown Dubai. I am pleased to read that you were overall happy with your stay and that you enjoyed our spacious rooms, fitness facilities, and our food and beverage options – in particular our Yesterday Pub, and our Theme Nights at The Eatery. Thank you for your honest review and we...

Johannesburg, South Africa
Reviewed 9 October 2013

We stayed at the Four Points Sheraton en route to the Maldives and again on our way back. Hotel rooms are large and very clean. Staff were very friendly and helpful. The location is good, not to far from the Dubai Creek and the old part of the city, specially the Gold Souk, but also within easy reach of the...

 Report
Helpful?
Thank AvWRsa
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear AvWRsa, Greetings from the Four Points by Sheraton Downtown Dubai. I am very please to read that we have met your expectations and that you were able to enjoy our proximity to the city’s attractions during your quick stay. Thank you for the great comments on our restaurant and pub and we hope we will be able to welcome...

Queensland Australia
Reviewed 6 October 2013

We stayed at the Sheraton Downtown at the end of July for 2 nights and it was comfortable but I would look for something else next time, the list of hotels is endless and there are much better places to stay. The location was OK, a quick taxi ride to Dubai Mall and all the other places we wanted to...

 Report
Helpful?
Thank Brisbanelionsfan
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear Brisbanelionsfan, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the nice comments on our staff and our rooms. With regards to your comments on our room cleaning service I will definitely bring this issue up with our housekeeping department to look into a more convenient cleaning schedule. Further, I am sorry to learn...

Houston, Texas, United States
Reviewed 29 September 2013

I just came back from Dubai not to long ago for work and this was the Hotel that I stayed at. I must say, when it comes to customer service, they by far are one of the best Hotels I've ever been to. They greet you coming and going (everybody) and I don't think I opened one door for the...

 Report
Helpful?
Thank ZexSwain
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear ZexSwain, Greetings from the Four Points by Sheraton Downtown Dubai. I am pleased to read that we have met your expectations. However, I will share your comments on our buffet in the Eatery Restaurant with our chef, to improve our services. Thank you for your feedback and we are looking forward to welcome you back hopefully very soon again....

Dubai
Reviewed 26 September 2013

Review collected in partnership with Easytobook.com
 Report
Helpful?
1Thank Stephen A
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

United Kingdom
Reviewed 21 September 2013

Great value for money, very nice staff who knew who we were and the bell boys and everyone were very helpful and always gave service with a smile. The restaurants are good and the food is very nice whether you have buffet or A la Carte. Housekeeping is always done at a good time whenever we were out and the...

 Report
Helpful?
Thank ChandniPatel13
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear ChandniPatel13, Greetings from the Four Points by Sheraton Downtown Dubai. I am please to read that we were able to meet your expectations and that you enjoyed your stay throughout. It is always nice to learn that our staff left a positive impression on you and I will certainly share your comments with them. Thank you for writing this...

Clarksville
Reviewed 18 September 2013

Situated in an old section of Dubai, this hotel is walkable to Al Fahidi Metro Station. From there you can walk through the Old Souk (market) and catch an abbra (water taxi) across Dubai Creek to the Spice Souk and the Gold Souk. Plan your walk early in the morning or late in the evening to avoid the heat. Go...

 Report
Helpful?
Thank SiamesecatTennessee
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Dear SiamesecatTennessee, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for your kind comments on our service and our location. I am also pleased to read that we were able WOW you with the offer to use our facilities for a shower before your long flight home. I hope you will chose our hotel again...

842 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (508)
Viewed
Hotel & Grounds (49)
Viewed
Room/Suite (133)
Viewed
Dining (57)
Viewed
Bathroom (22)
Viewed
View from Room (9)
Viewed
Pool/Beach Area (31)
Viewed
Family/Play Areas (7)
Viewed
Other (200)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (319)
Viewed
Amenities (8)
Viewed
Classic King Room (45)
Viewed
Classic Twin Room (51)
Viewed
Executive Suite (70)
Viewed
Pool (8)
Viewed
Preferred King Room (42)
Viewed
Preferred Twin Room (48)
Viewed
Dining (31)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Dining (4)
Viewed
Room/Suite (5)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
Majestic Hotel Tower
#151 of 545 in Dubai
1,159 reviews
Show Prices
Show Prices
Show Prices
The Creek
Arabian Courtyard Hotel & Spa
Flora Grand Hotel
#106 of 545 in Dubai
2,012 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 

Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $97 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA and Travelocity so you can book your Four Points by Sheraton Downtown Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#102 Family Hotel in Dubai
#106 Business Hotel in Dubai
#106 Romantic Hotel in Dubai
#120 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Downtown Dubai staff and other travellers.
49 questions
Ask a question

See all questions (49)

Questions? Get answers from Four Points by Sheraton Downtown Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would be happy with any of their rooms”
 of 5 bubbles JanH1948, 30 Dec 2016 | Read review
“depends, road view rooms, small garden facing room, your own choice”
 of 5 bubbles rajeshnanda, 19 Dec 2016 | Read review
“Higher floors are obviously better. Less street noise but it's a quiet location anyway.”
 of 5 bubbles samtheman069, 9 Dec 2016 | Read review
“Ask for rooms with a view.”
 of 5 bubbles nagarajp2014, 27 Nov 2016 | Read review
“There are no good views from any on the rooms, but ask for rooms on the front side, its not much but its the best.”
 of 5 bubbles , 15 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay