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InterContinental Dubai Festival City

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#23 of 545 Hotels in Dubai
Certificate of Excellence
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InterContinental Dubai Festival City
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1,681 Reviews from our TripAdvisor Community

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Showing 1,393: English reviews
Bareilly, India
Reviewed 25 April 2015

Cool Welcome. Spacious Lobby & Reception area. Traveled in August 2010, found the hotel staff a bit struggling with the Languages - English & Hindi (Urdu). However, they covered up with ever-helping & assisting attitude. Hope the Hotel must have improved on that with the employment of more trained staff by now. Restaurant at the ground floor was wonderful and...

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Thank Gaurav B
Melbourne, Victoria, Australia
Reviewed 24 April 2015

We had a wonderful stay in this hotel. It was our first visit to Dubai and Intercontinental Festival City was a great base for our 4 day stay. From the being welcomed by the staff at a special Ambassador checkin to the guys at the front door - the total customer experience was brilliant. I have to say to a...

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1Thank Paul S
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Paul S', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience. We are glad to know that we exceeded your expectations specially on...

Vantaa, Finland
Reviewed 22 April 2015

I liked the décor in the hotel and room. The breakfast was excellent and tasty as you could choose from a variety of flavours and themes. Restaurants in the hotel had very good meals. The room was spacious and quiet. I got a very good sleep as the bed was very comfortable. The conference or business area had all the...

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Thank Antti K
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Antti K', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We look forward to have the opportunity to welcome...

Doha, Qatar
Reviewed 21 April 2015

Have now stayed here on a number of occasions and each time has been great. Staff very welcoming at the Ambassador check in and also try and do their best to accommodate any requests. Actually the staff in general are all very courteous and would recommend staying here if you plan to visit Dubai.

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Thank Shed17
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Shed17', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your feedback and note how great your experience was, we will certainly share with the team all your great praise. It is always rewarding...

Reviewed 20 April 2015

Excellent hotel that has everything we look for business travel or with the familly +++ Large rooms, international channels, high speed internet, variety of buffets, listening to staff, gym; restaurant, coffee with shisha and music. The mall to proximity, the view, the view of the coffee. Important to test the rosebeef sandwich at the french coffee. Amazing --- A very...

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Thank Karim B
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Karim B', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. It makes us proud to see you had a...

Beirut, Lebanon
Reviewed 18 April 2015

Stayed in the Intercontinental Dubai Festival City a couple time for business meetings. It is conveniently located near the Dubai airport, and around the corner from a nice mall and other attractions. What sets this hotel apart is the excellent service and the highly polite staff starting from the reception desk to the restaurants and other departments. This is not...

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Thank Tony B
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Tony B', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your feedback and note how great your experience was, we will certainly share with the team all your great praise. It makes...

Cairo, Egypt
Reviewed 17 April 2015

Few minutes from the airport, but location is just fantastic. Hospitality of the staff is unbeatable. Rooms are generous and exceptionally clean. Bathroom is royal. Restaurants in indoors and outdoors give a rich variety. Swimming pools are really good. Location is a little far from downtown.

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2Thank Alaa_hamdi
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Alaa_hamdi', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We are glad to know that the facilities met your...

Boulevard, California
Reviewed 17 April 2015

Staying here for work, Great service, nice amenities, wonderful view and multiple dining options. Staff bends over backwards to help. Pillow menu with 5 options, but bed is a little firm for my old bones. Love the shower tub combo. Had two irons and ironing boards, so for couples traveling for work, great amenities. Had a scale so you can...

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2Thank Mustangangi
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Mustangangi', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We work very hard to ensure our hotel meets our...

Colombo, Sri Lanka
Reviewed 16 April 2015

Recently stayed at the hotel. Rooms are great with comfortable sleep and other facilities. Has nice gym and pool area. From reception to room service, staff is incredible, very friendly. breakfast and lunch buffet are great with lot variety for veg or non-veg. overall good stay.

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2Thank DameeW
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'DameeW', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience. We are glad to know that we exceeded your expectations. We hope to...

Reviewed 15 April 2015 via mobile

Just recently stayed at intercontinental for four days i really liked the location of our room very nice view we all liked it , but the bath tub shower was very disturbing when you open it, the water is coming from the ceiling and it makes alot of noise and as many arab guests at the hotel I think shataf...

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1Thank Naflah A
IHGCare, Guest Relations Manager at InterContinental Dubai Festival City, responded to this review

Dear Naflah A, Thank you for your feedback and for choosing our hotel. I'm pleased that you approved of the appearance of our hotel. On the other hand, I am sorry to hear about your experience at our property. I hope you can believe me when I say that your experience is not the norm for our property. We take...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $224 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, IHG, Hotels.com and Travelocity so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#23 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
35 questions
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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for a Creek view room”
 of 5 bubbles chrispQ2364CN, 28 Mar 2017 | Read review
“If you can afford it go for a Club Room or Suite, and ask for a creek view”
 of 5 bubbles alanm129, 27 Mar 2017 | Read review
“Creek view rooms are a must (club floor until 26th, but rooms go up to 33th)”
  • Water falling down from ceiling to fill the bath
  • Fountain show at festval city
  • Dubai creek and skyline from club room
 of 5 bubbles OlivierD332, 25 Mar 2017 | Read review
“High floor with creek view would be nice”
 of 5 bubbles Vee57, 20 Mar 2017 | Read review
“my rating of sleep quality above is not valid because I didn't sleep here but I'd expect the beds to be very comfortable”
 of 5 bubbles markbenjaminl, 17 Mar 2017 | Read review
5 of 5