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InterContinental Dubai Festival City

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#25 of 544 Hotels in Dubai
Certificate of Excellence
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InterContinental Dubai Festival City
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1,643 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Dubai Festival City
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Showing 1,366: English reviews
Reviewed 4 January 2015

Always love to visit Dubai for sight seeing and relaxing time .enjoying my platinum priority service in IHG Group. very expressive view and swimming poor .also had a chance to upgraded to the club room and club lounge access .very good service and people are very nice and easily to reading guests minds and deliver guests needs

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Helpful?
Thank Leihui S
New York City, New York
Reviewed 3 January 2015

4 January 2014 I've stayed in a lot of hotels around the world, but this hotel is by far at the top of the list. I cannot wait to come back and stay here on my next visit to Dubai. As soon as I walked into the lobby I knew it was going to be a great experience. I know...

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Helpful?
Thank Reggie J
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Reggie J', We would like to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read every detail of your review. We appreciate your initial remark thanking our colleague 'Bintou' for her great service at the Club Lounge, as this gives us...

London, United Kingdom
Reviewed 2 January 2015

Located close to Airport and 10/15 mins from Dubai Mall/ Deira. A good hotel with great staff (Front Desk and Concierge welcoming and helpful ) and an exceptional Club Lounge. The Lounge is above and beyond normal InterCon offerings. All day service including breakfast, lunch, afternoon tea and dinner. Also all day refreshments ( including alcohol) served by a highly...

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Helpful?
Thank Gary B
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Gary B', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. Your compliments regarding our hotel are certainly encouraging, we are proud to read that from your arrival to departure we managed to provide you great and...

HolidayJC
Reviewed 2 January 2015

Great hotel, with beautiful views and a good conference connection to the other hotels in the same block. There are a connected set of pools again connected to the hotel next door, but does require you to walk past all the people eating in the restaurant area in between. The Intercontintental's pool great as it literally hangs off the edge...

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Helpful?
Thank HolidayJC
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'HolidayJC', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed many aspects of your stay. We are glad to know that the pool area, the...

Auckland, New Zealand
Reviewed 31 December 2014

Our stay in this hotel was fantastic. I received my upgrade because an Intercontinental Royal Ambassador. The design and layout of the rooms is some of the best I have experienced The hotel rooms are super clean and all the staff greeted the guests with a wonderful smile. The location is very convenient for business and leisure and I highly...

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Helpful?
Thank Ravenwo
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Ravenwo', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note your remark that it was 'outstanding'. Your praise highlighting the great room experience and service provided by the...

Riyadh, Saudi Arabia
Reviewed 31 December 2014

It was a very good experienced staying in this hotel and enjoying the all facilities that they have especially the GYM and good instructor Mr. Chris who helped a lot in terms of exercise and good reception for giving me a quick check in. However, I'm very disappointed of the money had been taken from my room without solving the...

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Helpful?
Thank Alojaiman
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Alojaiman', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you have highlighted the service from one of our team members at the gym, please be assured...

Foligno, Italy
Reviewed 30 December 2014

I stayed there on Nov 22nd together with my brother. We were in room 1109, a 2 queens superior room. Comfort beds, level of noice 0! Great shower and bathroom. One of the best hotels in Dubai, considering that is pretty close to the Airport (so for business purposes it is very practical) and that is adiacent to Festival City...

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1Thank Gianluca B
Fredrikstad, Norway
Reviewed 30 December 2014

After staying here 3 times we were skeptical after the bad experience last time. However, as this stay was for 2 nights, 2 rooms with family, we took the chance! We were upgraded to nice executive rooms. hotel lobby area has been rebuild by adding a new lobby cafe. Very nice. The only disappointment this time was no access to...

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Helpful?
Thank N0ggie
Dhahran
Reviewed 29 December 2014

Okay, where to start? This was a great stay for me and my family. Everything went without a hitch. We used baby sitting on the 26th from housekeeping and our kids seemed to do very well. Leaving our kids with a stranger is not something we do that often but sometimes you have to to keep your sanity. My wife...

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Thank Ben T
Mumbai (Bombay), India
Reviewed 29 December 2014

A great hotel to mix business and do your Dubai shopping as this hotel is situated in Festival city and has the landmark Ikea store along with other greats like Ace and miles of shopping, not to forget the food options. Well to begin with the hotel is ideally located on the banks of the creek adjoining business bay and...

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Thank zacler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $225 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#19 Spa Hotel in Dubai
#25 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
33 questions
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over a year ago

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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“creek view”
 of 5 bubbles 120saleha, 20 Feb 2017 | Read review
“Ask for a view overlooking the creek.”
 of 5 bubbles Scottkjs, 19 Feb 2017 | Read review
“Ask for a higher floor if you want to sleep till late.”
  • Pool area
  • 6th floor
 of 5 bubbles nora17, 14 Feb 2017 | Read review
“we had room 1017 overlooking the creek - wow”
 of 5 bubbles 835gailg, 9 Feb 2017 | Read review
“The higher the room the better the view”
 of 5 bubbles SallyP6, 4 Feb 2017 | Read review
5 of 5