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Sheraton Grand Hotel, Dubai

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Traveller (1128)
Room & Suite (363)
Dining (68)
Overview
3 Sheikh Zayed Road Trade Center 1, Dubai 123979 United Arab Emirates See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
Oct. 28Oct. 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,683)
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1,497 results
Traveller rating
1,025
315
85
33
39
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LanguageEnglish
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1,025
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Show reviews that mention
All reviews feast restaurant spg member the club lounge world trade trade center sheikh zayed road metro station concierge team rooftop pool business trip modern hotel special thanks room service enjoyed my stay hotel staff excellent hotel business hotel
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1 - 5 of 1,497 reviews
Reviewed yesterday via mobile

Hi, Our stay at this hotel was really nice. Firstly it was pristine, it was so clean and beautiful. The staff were extremely courteous and helpful, I would like to start off by thanking all the cleaners for the excellent job they do everyday by...More

Thank rihri95
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded yesterday

Dear rihri95, Thank you for taking time to write us a review on TripAdvisor. On behalf of the tem at Sheraton Grand Hotel, Dubai, thank you for providing feedback regarding your recent experience at our hotel. It is great to hear that you were very pleased with our rooms, pool area and especially with the excellent service that our staff provided. We look forward to welcoming you back again for an even better experience. Best regards, General Manager Sheraton Grand Hotel,...More

Reviewed yesterday via mobile

Stayed for four nights at the Sheraton grand, and had a very pleasant stay, staff were all professional and efficient, the rooms are very comfortable with great beds and bedding. The hotel seems a little understaffed, with the valet parking and room service being a...More

Thank Davidob
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded yesterday

Dear Davidob, It’s great to hear that you enjoyed our hotel and overall stay at Sheraton Grand Hotel, Dubai. I will share your  comments about amenities in the room with Housekeeping team to ensure our guest's stay as comfortable and pleasing as possible.  Thank you for sharing your thoughts and we hope to have the opportunity to serve you  again!  Best regards, General Manager Sheraton Grand Hotel, Dubai

Reviewed 2 days ago via mobile

We were here for a short stay of two nights and the experience we received was fantastic. Breakfast included was superb and when we paid for the buffet option for dinner one evening (seafood themed night) the value for money was exceptional! Fresh prawns, lobster,...More

2  Thank Wyeth24
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded yesterday

Dear Wyeth24, Thank you for taking the time to write your review on TripAdvisor. We are glad that you chose to stay at Sheraton Grand Hotel, Dubai on your recent visit to Dubai and it is really rewarding to hear that we succeeded in providing...More

Reviewed 6 days ago

The hotel is. It bad however it does not match with Dubai style, service is slow , front of the hotel needs better team to manage the traffic , cleaning can be better , I wouldn't say it is not good but compared to other...More

1  Thank alenazisami
Response from Sheraton Grand D, Director of Operations at Sheraton Grand Hotel, DubaiResponded 6 days ago

Dear alenazisami, Thank you for staying with us and sharing your review. I understand that your stay was not all you hoped it would be. Please email me at Sherif.Kasseb@sheratonhotels.com so I can respond directly to you after I've had the opportunity to further investigate...More

Reviewed 6 days ago via mobile

The staff at the pool were amazing and had great service. I want to give a special thanks to Suren, Victor, Shehan for making our pool visits so pleasant. They surprised us with drinks and a cake on our last day there for our anniversary....More

1  Thank R02P
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 6 days ago

Dear R02P, Thank you for taking time to write us a review and choosing Sheraton Grand Hotel, Dubai. It is great to hear that you chose staying with us and celebrate an amazing event of your life. I am glad to know that you experienced...More

View more reviews
About
Description
The Sheraton Grand Hotel, located in the heart of the city, is your crossroads to Dubai. The 474 luxurious rooms and suites are equipped with the comfortable Sheraton Sweet Sleeper Beds, and enjoy magnificent More views over Dubai from the floor-to-ceiling windows. On the 52nd floor, the Shine Spa welcomes guests to sample a menu of relaxing treatments whilst Sheraton Fitness offers an array of health and fitness options to enhance your sense of well-being whilst travelling. The hotel's business and meetings centre features six meeting rooms, and one large, adaptive ballroom and the Starmeeting Concierge Service team is on-hand for all requests and queries. The restaurant options include Feast, Link at Sheraton Cafe, and Dawn & Dusk. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
654
Price range
US$126 - US$421 (Based on Average Rates for a Standard Room)
Location
United Arab Emirates > Emirate of Dubai > Dubai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
654
Price range
US$126 - US$421 (Based on Average Rates for a Standard Room)
Location
United Arab Emirates > Emirate of Dubai > Dubai
Photos
Traveller (1,128)
Room & Suite (363)
Dining (68)
Pool & Beach (40)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Moh'd S
September 30, 2018|
Answer
Response from Haaris C | Reviewed this property |
If you are a platinum elite member they give you the option of breakfast at the restaurant or lounge but to be honest they have decent options in the lounge you wont need the restaurant as it might be more crowded.
0
Votes
Hayley_st
September 24, 2018|
Answer
Response from Amaol | Reviewed this property |
No. In the two bedroom apartment, each room had its own ensuite bathroom and a separate guest toilet in the hall way of the lounge.
0
Votes
Room Tips
"I tried the 3 bedrooms apartment and easly it accommodates 8 people"
alenazisami
1 week ago
Read review
"Club rooms are great. Pay for club access if possible."
ukwrldtraveller
2 weeks ago
Read review
"all room amazing, talked to lot of guests"
934lulub
2 weeks ago
Read review
"Best view - Rooms with Sheikh Zayed Road view; Opt for comfortable Apartment Suites in place of a standard..."
pk_dost
3 weeks ago
Read review
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