Taj Dubai
Burj Khalifa Street Business Bay, Dubai United Arab Emirates
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Avg. C$239 /night, 10/5 - 10/6
C$396
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per night
C$239
per night
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5.0
#94 of 829 hotels in DubaiLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
An inspiring blend of sophisticated luxury, authentic Indian heritage and contemporary style - Taj Dubai is a world-class destination. Taking prime position overlooking the prestigious Downtown and Burj Khalifa precinct, it puts you at the heart of where it happens: a five minute stroll from the city's dynamic business centre and a myriad of exclusive shopping and fine dining experiences. We are right by the Burj Khalifa - so from our luxurious suites you get to enjoy awe-inspiring views of the world's tallest building and its magical dancing fountain. And you are only a short walk away from the Dubai Mall, a fashionista's paradise boasting over 1,200 stores and trendsetting venues.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Indoor play area for children
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
City View
Languages Spoken
English, French, Russian, Arabic and 4 more
Location
Burj Khalifa Street Business Bay, Dubai United Arab Emirates
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Dubai Airport
12.1 km•
See all flights
Sharjah Airport
29.4 km•
See all flights
Business Bay
9 min•Dubai Metro
Rental Cars
74 Restaurants
within 0.5 kilometers
Reviews
5.0
5,708 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Dubai, Taj Dubai receives accolades for its prime location within walking distance to myriad attractions, with the added convenience of complimentary shuttles. Guests highlight the hotel's outstanding service and personalized attention. The spacious rooms boast breathtaking views and impeccable cleanliness, though a few guests note occasional noise and a need for decor updates.
While some services may be pricey, many find the overall value favorable, enhanced by special room packages. The luxurious ambiance and extensive dining options contribute to its allure, creating a stylish and comfortable retreat.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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5,708Reviews216Q+A100Room tips
Traveller rating
- 4,883
- 594
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Detailed Reviews
Hotel's Favourite
We have stayed over various hotels but it tops the list with incredibly awesome experience right from the entry till the departure. We enjoyed every bit of our stay and experience was shared equally by all 3 families.
The interior of the suites were very soothing and subtle. The view of Burj Khalifa from Dining area of the suites, coffee shop and club lounge was completely a different experience that added a next level to our stay. Club lounge experience was superb and gesture of Mr. SIDDHANT & ANIS were remarkable. Their equation with the kids was phenomenal and made the kids enjoy the lounge to the fullest.
Another remarkable example of TAJ hospitality was exclusive arrangement of pure veg food requested at the time of check in which was made available at every place of dining. Chef was so accommodating to prepare the food out of menu.
Entire view from 34th Floor suite was such breathtaking that we didn't feel to go to Burj Khalifa specially to watch the lighting.
To and fro shuttle service for Dubai mall was an appreciable effort adding to the hospitality.
Few name to mention without whom this experience couldn't have been such memorable;
- Mr. Siddhant and Mr. Anis at Club Lounge
- Mr. Shiv at breakfast
- Experience at BOMBAY BRASSIRE (names forgotten)
- Ms. Maria and Shweta at Front Desk
- Mr. Harpal at the Porch (The Jovial guy)
Lastly the housekeeping crew making the rooms and even folding the clothes tidily which gave a feel good factor.
This experience of suites at the TAJ Dubai was incomparable and would recommend to all to have this experience at least once.
3 Suggestions;
- TV Trolly/ Chester was not complimenting the interiors and giving the oldish look
- Sound system attached to TV should be upgraded to Bose or something better.
- Should have games for kids aged 10-15 years
The interior of the suites were very soothing and subtle. The view of Burj Khalifa from Dining area of the suites, coffee shop and club lounge was completely a different experience that added a next level to our stay. Club lounge experience was superb and gesture of Mr. SIDDHANT & ANIS were remarkable. Their equation with the kids was phenomenal and made the kids enjoy the lounge to the fullest.
Another remarkable example of TAJ hospitality was exclusive arrangement of pure veg food requested at the time of check in which was made available at every place of dining. Chef was so accommodating to prepare the food out of menu.
Entire view from 34th Floor suite was such breathtaking that we didn't feel to go to Burj Khalifa specially to watch the lighting.
To and fro shuttle service for Dubai mall was an appreciable effort adding to the hospitality.
Few name to mention without whom this experience couldn't have been such memorable;
- Mr. Siddhant and Mr. Anis at Club Lounge
- Mr. Shiv at breakfast
- Experience at BOMBAY BRASSIRE (names forgotten)
- Ms. Maria and Shweta at Front Desk
- Mr. Harpal at the Porch (The Jovial guy)
Lastly the housekeeping crew making the rooms and even folding the clothes tidily which gave a feel good factor.
This experience of suites at the TAJ Dubai was incomparable and would recommend to all to have this experience at least once.
3 Suggestions;
- TV Trolly/ Chester was not complimenting the interiors and giving the oldish look
- Sound system attached to TV should be upgraded to Bose or something better.
- Should have games for kids aged 10-15 years
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Date of stay: July 2022
Value
Rooms
Service
Room Tip:Â Recommend Burj Suite. Clear view of Burj Khalifa from all Suites.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taj Dubai UAE, General Manager at Taj Dubai
Responded Aug 15, 2022
Dear CAAtul, Thank you for taking the time to share your very detailed review in TripAdvisor following your recent stay with us. We are happy to read that you had a memorable stay with us and enjoyed the room, its view, food, facilities and excellent service that the team especially Siddhant, Anis, Shiv, Maria and Harpal have provided. I have also made a note of your suggestions with regards to the media unit, sound system and kids game. Please be assure that the same has been shared with the concerned heads of departments who will keep your feedback in mind should we do an upgradation in the future. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Taj Dubai 4 nights. My visit to Dubai was official.
On arrival I was given a personal attention and my luggage was handled very professionally. Check-in was a breeze and took just 2 min for the formalities. Room was very comfortable and spacious. All amenities were there, yet the room service knocked the door to ask, if I need anything more.
From second day of my stay I felt the room was arranged to a certain style that I felt was personalised, may be the room service person observed my likings and arranged things accordingly. Breakfast spread was good and they served different cuisines, including South Indian delicacies. A pleasant surprise for me was that most staff at the restaurant had knowledge about different allergic food and served alternatives if we reported any allergy or food intolerances.
The gym facility was adequately equipped. Hotel has a free shuttle service between hotel and Dubai Mall frequently. Taxis were found all the time in front of hotel.
Overall the stay at Taj Dubai was a good and pleasant experience.
Antony
On arrival I was given a personal attention and my luggage was handled very professionally. Check-in was a breeze and took just 2 min for the formalities. Room was very comfortable and spacious. All amenities were there, yet the room service knocked the door to ask, if I need anything more.
From second day of my stay I felt the room was arranged to a certain style that I felt was personalised, may be the room service person observed my likings and arranged things accordingly. Breakfast spread was good and they served different cuisines, including South Indian delicacies. A pleasant surprise for me was that most staff at the restaurant had knowledge about different allergic food and served alternatives if we reported any allergy or food intolerances.
The gym facility was adequately equipped. Hotel has a free shuttle service between hotel and Dubai Mall frequently. Taxis were found all the time in front of hotel.
Overall the stay at Taj Dubai was a good and pleasant experience.
Antony
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTajDubai, General Manager at Taj Dubai
Responded Feb 22, 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room,amenities, food and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed for 10 days in Taj Dubai Downtown. Great pool and gym facilities! Perfect location 5 minute taxi drive to Dubai mall and a short 5/10 minute walk to Dubai metro for very cheap links to the rest of Dubai! Concierge service helped with guiding to nearby hospitals for covid tests and also booked taxi to Abu Dhabi, very helpful! Dhansukh from house keeping did an excellent job cleaning the room everyday, he was very attentive and friendly and always made sure I was happy with the room and my stay. He always offered rose petal baths and bed decorations along with fresh fruit for breakfast. Thank you very much Dhansukh! Luggage was taken to and from the room and stored whilst waiting for taxi upon exit. Couldn’t have asked for a better service! Would definitely stay again.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjit Phillipose , General Manager at Taj Dubai
Responded Apr 24, 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, food and excellent service that the team especially Dhansukh has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Booked a 4 night stay in a Taj Club room via the Taj Innercircle website after my husband suggested it (he had stayed there during a business trip) and never regretted it!
What an outstanding luxury hotel this is!
Arrival and check-in was very swift, immediately presented with a lovely tulsi mala (this garland brings the wearer good luck and fortune) and handed a refreshing drink.
The tulsi mala brought us good luck indeed: we were given an absolutely stunning upgrade and are still in awe about when looking at the pictures.
Our luxury Burj view suite on the 26th floor was a dream: spacious, luxury, clean, and with a stunning view at the Burj Khalifa and a city view.
The room was decorated with balloons as it had been my birthday a few days earlier, such a lovely gesture. Upon return one evening, there was even a little cake, so nice.
The room is well stocked with amenities (f.e Molton Brown toiletries, bottled water etc) and if extra is needed, simply call housekeeping.
The club floor is worth the extra money and the staff is superb, so helpful.
Thanks again, Carolin, Sapna, Sarthak, Ibrahim and Meghanath for your outstanding service!
Breakfast was buffet style at Tesoro, with also the possibility to sit outside.
Yummy food and plenty of choice but can be very crowded so we preferred coming early. If you book a club room, breakfast is also available at the club lounge but we love to sit outside so only enjoyed breakfast at the lounge once, just before we went for a desert safari. The club lounge has a lovely outside terrace by the way but we did not use that for having breakfast.
For diner there are various options but we only ate at the hotel once at the Bombay Brasserie.
This Indian restaurant is an absolute must! Nice atmosphere and scrumptious Indian food. Thank you Anass for being such a lovely host :-))
Pool area is great with plenty of loungers and cabanas but when you visit in December like we did, sun will be gone early so if you would like to catch some sunrays, go early.
Make sure you have a drink or little dance at the TreeHouse which has a stunning Burj view and relaxed atmosphere. Lovely outdoor terrace!
The Eloquent Elephant is worth a vist too, we sipped some wine on the outdoor terrace.
What a lovely, luxury, spotless, well maintained and super friendly city hotel the Taj Dubai is ❤️
We will certainly recommend it to others and hope to return some time.
Once again, a big thank you to all staff and Mr Ranjit Phillipose for making my birthday stay in December so extremely special.
What an outstanding luxury hotel this is!
Arrival and check-in was very swift, immediately presented with a lovely tulsi mala (this garland brings the wearer good luck and fortune) and handed a refreshing drink.
The tulsi mala brought us good luck indeed: we were given an absolutely stunning upgrade and are still in awe about when looking at the pictures.
Our luxury Burj view suite on the 26th floor was a dream: spacious, luxury, clean, and with a stunning view at the Burj Khalifa and a city view.
The room was decorated with balloons as it had been my birthday a few days earlier, such a lovely gesture. Upon return one evening, there was even a little cake, so nice.
The room is well stocked with amenities (f.e Molton Brown toiletries, bottled water etc) and if extra is needed, simply call housekeeping.
The club floor is worth the extra money and the staff is superb, so helpful.
Thanks again, Carolin, Sapna, Sarthak, Ibrahim and Meghanath for your outstanding service!
Breakfast was buffet style at Tesoro, with also the possibility to sit outside.
Yummy food and plenty of choice but can be very crowded so we preferred coming early. If you book a club room, breakfast is also available at the club lounge but we love to sit outside so only enjoyed breakfast at the lounge once, just before we went for a desert safari. The club lounge has a lovely outside terrace by the way but we did not use that for having breakfast.
For diner there are various options but we only ate at the hotel once at the Bombay Brasserie.
This Indian restaurant is an absolute must! Nice atmosphere and scrumptious Indian food. Thank you Anass for being such a lovely host :-))
Pool area is great with plenty of loungers and cabanas but when you visit in December like we did, sun will be gone early so if you would like to catch some sunrays, go early.
Make sure you have a drink or little dance at the TreeHouse which has a stunning Burj view and relaxed atmosphere. Lovely outdoor terrace!
The Eloquent Elephant is worth a vist too, we sipped some wine on the outdoor terrace.
What a lovely, luxury, spotless, well maintained and super friendly city hotel the Taj Dubai is ❤️
We will certainly recommend it to others and hope to return some time.
Once again, a big thank you to all staff and Mr Ranjit Phillipose for making my birthday stay in December so extremely special.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTajDubai, General Manager at Taj Dubai
Responded Apr 14, 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, its view, facilities, food and excellent service that the team Carolin, Sapna, Sarthak, Ibrahim, Meghnath and Anass have provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One of my favorite things while traveling is when a hotel knows your name, learns your preferences over the course of the stay. The Taj Dubai did both, and quite quickly. I have a tendency to eat in the hotel quite often when I travel, whether that be room service, or a hotel restaurant. In terms of food selection, The Taj Dubai offers a wide array of quality foods that kept my tastebuds satisfied. In the process, in-room dining learned what I liked and disliked, and made suggestions while on the phone with them. This made me feel as though I was living in the building and had gotten to know the staff.
The lobby staff often greeted me by name as I came and went from the hotel. They were very helpful in making suggestions, arranging activities, and giving advice on options throughout the stay. The housekeeping staff were always there if needed, and response times were 30 minutes or less, with 30 minutes being the maximum it took for room service and housekeeping services.
This was also the first time I've used a hotel laundry service, and they brought my shirts back freshly laundered and pressed on Taj Dubai wood hangars, wrapped in plastic.
The room was large and expansive. I did book a suite, but the rate per square foot at Taj Dubai was very competitive, and the room in all of its 1668 sq ft (155 sqm) offered sweeping and massive views of the Burj Khalifa. There is nothing quite like going to bed with floor to ceiling window-scapes of the massive buildings in downtown Dubai, and waking up with the sun glistening off of the huge buildings right in front of you. The hotel is situated just far enough from downtown Dubai to give and excellent view of the fountain area around Burj Khalifa (though you can't see the fountain itself).
I travel solo, but I book suites because I want to feel at home, away from home. The Grand Burj View Luxury Suite offered me this exact feeling, and the staff made me feel like they've known me quite some time. The hotel was modern, without being overbearing and cold, and kept themes of India artistically mixed with modern amenities and design. The food at the hotel was amazing, whether you are ordering Indian, Thai, Chinese, or Western cuisine. I would highly recommend this hotel as an option for anyone traveling to Dubai.
The lobby staff often greeted me by name as I came and went from the hotel. They were very helpful in making suggestions, arranging activities, and giving advice on options throughout the stay. The housekeeping staff were always there if needed, and response times were 30 minutes or less, with 30 minutes being the maximum it took for room service and housekeeping services.
This was also the first time I've used a hotel laundry service, and they brought my shirts back freshly laundered and pressed on Taj Dubai wood hangars, wrapped in plastic.
The room was large and expansive. I did book a suite, but the rate per square foot at Taj Dubai was very competitive, and the room in all of its 1668 sq ft (155 sqm) offered sweeping and massive views of the Burj Khalifa. There is nothing quite like going to bed with floor to ceiling window-scapes of the massive buildings in downtown Dubai, and waking up with the sun glistening off of the huge buildings right in front of you. The hotel is situated just far enough from downtown Dubai to give and excellent view of the fountain area around Burj Khalifa (though you can't see the fountain itself).
I travel solo, but I book suites because I want to feel at home, away from home. The Grand Burj View Luxury Suite offered me this exact feeling, and the staff made me feel like they've known me quite some time. The hotel was modern, without being overbearing and cold, and kept themes of India artistically mixed with modern amenities and design. The food at the hotel was amazing, whether you are ordering Indian, Thai, Chinese, or Western cuisine. I would highly recommend this hotel as an option for anyone traveling to Dubai.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip:Â Best views can be had with the Grand Burj View Luxury Suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjit Phillipose , General Manager at Taj Dubai
Responded Jul 19, 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, amenities, food and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful stay here, the location, food and the staff was superfriendly. The rooms had top notch cleaners who made them look as good as new each time, atleast the one cleaner in charge of our room was amazingly friendly( His name is Dhansukh). We will definitely come back here when visitkng dubai.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTajDubai, General Manager at Taj Dubai
Responded Feb 17, 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, food and excellent service that the team especially Dhansukh has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently stayed for our first wedding anniversary, and where do I start?
On arrival we were greated by a charming host, and given a traditional Indian blessing which was very welcoming. The hotel is spotlessley clean and smells incredible in the reception when you first enter.
I emailed early to inform of the occasion we would be celebrating and the hotel went above and beyond to accomadate our stay. On the first night our host had a small cake and gift bought to the room along with a card with a lovely hand written message.
Breakfast was very good with a broad selection to choose from. My wife in particular loved the eggs bennidict.
On our second day we went to Dubai opera for the afternoon and to both mine and my wifes suprise the room had been made up with rose petals on the bed and a celebration banner hung in the room. They had also run a bath that happened to be at the perfect temperature on our arrival back whithout me having notifying what time the opera was expected to finish.
Highly recommended, especailly for that special occasion
Thank you Taj Dubai
On arrival we were greated by a charming host, and given a traditional Indian blessing which was very welcoming. The hotel is spotlessley clean and smells incredible in the reception when you first enter.
I emailed early to inform of the occasion we would be celebrating and the hotel went above and beyond to accomadate our stay. On the first night our host had a small cake and gift bought to the room along with a card with a lovely hand written message.
Breakfast was very good with a broad selection to choose from. My wife in particular loved the eggs bennidict.
On our second day we went to Dubai opera for the afternoon and to both mine and my wifes suprise the room had been made up with rose petals on the bed and a celebration banner hung in the room. They had also run a bath that happened to be at the perfect temperature on our arrival back whithout me having notifying what time the opera was expected to finish.
Highly recommended, especailly for that special occasion
Thank you Taj Dubai
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Date of stay: December 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjit Phillipose , General Manager at Taj Dubai
Responded Dec 5, 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, amenities and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Visited with my wife and little boy and was left rather disappointed considering the 5 star rating.
Firstly the hotel is not cleaned or maintained well, on arrival our suite was still being cleaned when we entered to room which is not overly professional. The room had a terrible damp smell which I believe if from the soil stack vents in the bathrooms, the bathroom was grotty and not cleaned well, as were other areas of our suite such as coffee stains on doors, smelly bedding and pillows and dusty chairs. The beautiful view of the Burj Khalifa is ruined by the filthy windows which are not easy to see out of. We also had dirty water.
We reported to the operator and left the room so they could clean again, despite showing photos of the areas needing attention they were not improved - remarkably the photos enclosed in this review were taking after this second clean - I thought I would give them benefit of doubt before writing a negative review by an acceptable standard of cleaning could mot even be managed on the second occasion.
Our room was on the 19th floor and over the weekend they have brunches, thudding music went on until about 1am which is not ideal if you want to sleep, I was surprised we could hear this from our floor but we could - you also need to contend with drunken idiots in the communal areas and lifts, one of whom found it amusing to punch the lift controls.
The pool area is lovely but unfortunately poorly maintained, the service around the pool is non existent and the area is not cleaned (see photo of dirty bar from which they were serving drinks from). Bird mess on the dining chairs and tables isn’t cleaned up and the sun lounges are not sanitised after use which is surprising as every other hotel in Dubai is doing this at present.
The service in the restaurants was good although not enough for us to want to return to this hotel.
Poor overall.
Firstly the hotel is not cleaned or maintained well, on arrival our suite was still being cleaned when we entered to room which is not overly professional. The room had a terrible damp smell which I believe if from the soil stack vents in the bathrooms, the bathroom was grotty and not cleaned well, as were other areas of our suite such as coffee stains on doors, smelly bedding and pillows and dusty chairs. The beautiful view of the Burj Khalifa is ruined by the filthy windows which are not easy to see out of. We also had dirty water.
We reported to the operator and left the room so they could clean again, despite showing photos of the areas needing attention they were not improved - remarkably the photos enclosed in this review were taking after this second clean - I thought I would give them benefit of doubt before writing a negative review by an acceptable standard of cleaning could mot even be managed on the second occasion.
Our room was on the 19th floor and over the weekend they have brunches, thudding music went on until about 1am which is not ideal if you want to sleep, I was surprised we could hear this from our floor but we could - you also need to contend with drunken idiots in the communal areas and lifts, one of whom found it amusing to punch the lift controls.
The pool area is lovely but unfortunately poorly maintained, the service around the pool is non existent and the area is not cleaned (see photo of dirty bar from which they were serving drinks from). Bird mess on the dining chairs and tables isn’t cleaned up and the sun lounges are not sanitised after use which is surprising as every other hotel in Dubai is doing this at present.
The service in the restaurants was good although not enough for us to want to return to this hotel.
Poor overall.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjit Phillipose , General Manager at Taj Dubai
Responded Nov 19, 2020
Dear Guest, Greetings from Taj Dubai! At the outset I would like to thank you for taking the time to share your review in TripAdvisor. I’m deeply concerned to note your feedback with regards to your overall experience during your stay with us and I can assure you that this is not what we strive for. We would appreciate if you could share your contact details with our Director of Rooms, Reekshit Siddhanta at his email address Reekshit.siddhanta@tajhotels.com so we can address this matter to you personally. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotels we have been to, the level of service and courtesy of the staff is excellent, the hotel is clean and equipped to a high standard, the food is very tasty, the rooms are huge. I have only good things to say and I have no doubt I will return to this hotel! Thank you to all the hotel staff, thanks to you Dubai was perfect for us! As soon as we arrived we were served cold drinks, which upgraded us to a room in front of the Burj Khalifa because we were celebrating an anniversary and a birthday, in the room there were balloons and cake, roses in the bath. Taxis were always waiting for us at the hotel, the service people opened the door for us, in the dining room we were served custom-made meals in the bathroom there was a shaving kit, toothbrushes, toothpastes, conditioner shampoo and soap highly recommended !!!
Eden Aysha
Eden Aysha
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjit Phillipose , General Manager at Taj Dubai
Responded Apr 21, 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, its view, food and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed here for three days prior to a cruise and found it very good indeed. As its name depicts it has Indian roots. But don't be put off in any way. It is a lovely well run hotel, spotlessly clean with very efficient and friendly staff who will do everything they can to assist you and make your stay enjoyable. No better example is Harpal the wonderful doorman who is a credit to the hotel. His bright friendly personality shone out every time came and went. The rooms are spacious, well stocked with all you need and a generous supply of bottled water is provided. the restaurant / breakfast area is high up and has an wonderful outside balcony overlooking the Burj Khalifi. Plus attached to the hotel is the Eloquent Elephant restaurant which is well worth a look. Finally its location is ideal to explore downtown Dubai.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMTajDubai, General Manager at Taj Dubai
Responded Feb 22, 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to share your review in TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, amenities, food and excellent service that the team especially Harpal has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi,
I'm not sure about that,even because I didn't ask.I apologize for no answer your question promptly.
The restaurants I dined at varied, people dressed smart casual or even a little dressier but unless dining at a 5 star restaurant it’s a very smart casual city.
How long does it take to walk from taj dubai hotel to the burj khalifa
The Palm Jumeria is a 30 mins drive so is the Mall of Emirates
They will
…
"Don’t waste your money if you really want to experience 5 star Dubai standard. This is not even a 4 star"Read full review
"The breakfast buffet area gets crowded post 9 AM so plan it early to have a peaceful experience"Read full review
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PRICE RANGE
C$252 - C$438 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
NUMBER OF ROOMS
296
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Taj Dubai
Which popular attractions are close to Taj Dubai?
Nearby attractions include Above Dubai (0.01 km), Real Smart Limousine (0.3 km), and Signature Studio - Pakistani Fashion Boutique (0.2 km).
What are some of the property amenities at Taj Dubai?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Taj Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Taj Dubai?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Taj Dubai?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Taj Dubai?
Conveniently located restaurants include Bombay Brasserie, Treehouse Dubai, and The Eloquent Elephant.
Are there opportunities to exercise at Taj Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Taj Dubai have airport transportation?
Yes, Taj Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Taj Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Taj Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Taj Dubai?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Arabic, and Tamil.