We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Dubai Festival City

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Dubai Festival City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,520 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Dubai Festival City
See the most recent reviews
Showing 1,290: English reviews
Birmingham, United Kingdom
Reviewed 3 weeks ago

This is my 4th visit to Crown Plaza Festival City, partly for business and partly for pleasure. On all 4 occasions my husband and I have been blown away with the outstanding level of service from the excellent staff. Its hard to make special mention when all the staff we have encountered have been excellent, however, I cannot give this...

 Report
Helpful?
Thank 310doreen
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 310doreen Dear John W Thank you for the feedback you have given us, and we are happy that you enjoyed our facilities and services, I will share you wonderful words with Michael, Angelo and Visakh I am glad that they were able to delight you with their genuine service Your trust and faith in us means a lot and...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago via mobile

First class service. Ibrahim ward one of the nicest people we've had the pleasure to meet and always has a smile. The pool staff are wonderful and so keen to help you. The hotel is spotless and smells lovely. It's well situated for sight seeing as well as visiting the race course and adjacent to Festival City Mall. Food and...

 Report
Helpful?
1Thank vince1805
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear vince1805 Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but elegant . Your trust and faith in us means a lot and we will strive...

Glasgow
Reviewed 3 weeks ago

Now, I know I might not be the ideal guest ever, but, this hotel gets it right a lot more than it gets it wrong. On the whole it is relaxed, staff are friendly without being false, and it is a relaxing place to stay. Handy for the mall next door, which has a range of places to eat.

 Report
Helpful?
Thank Kevin O
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Kevin O Thank you very much for taking time to share your experience about your recent stay at the Crowne Plaza Dubai Festival City. We are delighted that we have met your expectations and have managed to make your stay a memorable one. We look forward to welcoming you back to the Crowne Plaza Dubai Festival City in the...

Reviewed 3 weeks ago

I heard about Zaytoun Restaurant and it is worth writing that it was a wonderful experience specially the Mashawi night wich has it all, I like the most the grill how it was serve, all staff are welcoming and friendly, and specially the approach of the manager and his professionalism that made our dinner memorable!

 Report
Helpful?
Thank Gilbert H
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Gilbert H Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We look forward to welcoming you back to Dubai and of course to the Crowne Plaza festival City Kind Regards Nabil Youssef

Preston, United Kingdom
Reviewed 3 weeks ago via mobile

We have just stayed at the Crowne Plaza Festival City for 8 nights, taking in the sights of Dubai but primarily for the Dubai World Cup. Location We much preferred the Festival City location. Superb views of the city and a less built up feel to it. The little abra station is on the doorstep to take you over the...

 Report
Helpful?
Thank the2KsPreston
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear the2KsPreston Thank you for the wonderful feedback and your great words you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but elegant. Your trust and faith in us means a lot and...

Reviewed 4 weeks ago

For a large hotel this is friendly enough! It's also interesting enough to be not another bland large hotel. The rooms are large and quiet and the one I had looked over the bay and the Burj Khalifa which was great. The food is good - I went to their main restaurant, Zaytoun a couple of nights. The first time,...

 Report
Helpful?
Thank Andy M
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Andy M It is always such a pleasure to read feedback from our guests and I am happy that we have met your expectations. The team certainly aims to delight each and every guests and I am very happy that they were able to do this on this occasion. Your comments means a lot to us and will be...

Reviewed 4 weeks ago

Arriving at this hotel is like coming home! We've been staying there a couple of times a year most years for nearly 10 years and the staff are fantastic. The team at the pool, especially Jonny and Nirpal are so attentive as were Jonathon and Ali in the Belgian Bar. The food in the Belgian Bar is also very good,...

 Report
Helpful?
Thank Travelbear44
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Travelbear44 Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but elegant . Your trust and faith in us means a lot and we will strive...

Muscat, Masqat, Oman
Reviewed 4 weeks ago via mobile

Nice hotel, nice rooms, nice breakfast and right by festival city mall. Late night check in took time as rooms were full; while the downstairs pub by the lobby seemed to be quite busy. During my 2 nights stay, construction started every morning at 9am which was quite disturbing. Seems will be going on for at least another month or...

 Report
Helpful?
Thank NadaKharusi
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear NadaKharusi Thank you for your feedback and I am happy that you enjoyed your stay with us as well as the facilities of the hotel. We are proud to be part of developing area Dubai Festival City that is reinventing itself to be an even more exciting destination. Also we are happy to announce that Robinsons will open first...

Cincinnati, Ohio
Reviewed 4 weeks ago via mobile

I have stayed here several time over the years. The staff is great but this year it's a bit of a mess. The Festival Mall next door is being redone and all you hear during the day is jackhammers. With the time change a nap would be nice but NOT going to happen.

 Report
Helpful?
Thank LindseyPyron
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear LindseyPyron It is always such a pleasure to read feedback from our guests. The team certainly aims to delight each and every guests. We are proud to be part of developing area Dubai Festival City that is reinventing itself to be an even more exciting destination. As we continue to improve our services as well as the area around...

Bahrain
Reviewed 18 March 2017

The hotel is generally nice and the staff are really very friendly . The big plus is the location to the conference area and to the festival shopping mall especially if you are in business trip so you do not need a taxi to visit another malls . The hotel is very close to the airport . The negative point...

 Report
Helpful?
Thank ZayerFaisal
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear ZayerFaisal Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. Your trust and faith in us means a lot and we will strive even more to deliver great services to our guests. Do please let me know when you...

1,367 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1083)
Viewed
Room/Suite (251)
Viewed
Bathroom (72)
Viewed
View from Room (86)
Viewed
Pool/Beach Area (89)
Viewed
Hotel & Grounds (130)
Viewed
Dining (79)
Viewed
Family/Play Areas (1)
Viewed
Other (375)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (203)
Viewed
Amenities (45)
Viewed
Deluxe Room (36)
Viewed
Executive Room (39)
Viewed
Pool (23)
Viewed
Dining (43)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (41)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (9)
Viewed
Pool/Beach Area (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.1 km away
InterContinental Dubai Festival City
5.5 km away
Sheraton Dubai Creek Hotel & Towers
3.3 km away
Pullman Dubai Creek City Centre
Show Prices
Show Prices
Show Prices
3.7 km away
Marriott Hotel Al Jaddaf, Dubai
2.2 km away
Grand Hyatt Dubai
Grand Hyatt Dubai
#37 of 540 in Dubai
3,600 reviews
2.8 km away
Hyatt Regency Dubai Creek Heights
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $188 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotwire, Booking.com, Agoda, Travelocity, Despegar.com, Hotels.com, Priceline, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#27 Family Hotel in Dubai
#28 Spa Hotel in Dubai
#37 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Crowne Plaza Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor with a view of the Burj Khalifa”
  • Not a clear day but still an impressive view of the world's tallest bldg, taken from our room.
NextPort, 11 Apr 2017 | Read review
“Overlooking the creek is great.”
310doreen, 30 Mar 2017 | Read review
“Higher floor with creek side”
ZayerFaisal, 18 Mar 2017 | Read review
“Higher floors with Creek views are best”
MK13AL, 14 Mar 2017 | Read review
“overlooking the water/city”
381wesleyd, 8 Mar 2017 | Read review
5 of 5