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Crowne Plaza Dubai Festival City

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1,422 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Worcester, United Kingdom
Reviewed 29 May 2014

Stayed here beginning of May for 3 nights, lovely hotel. great service, really comfortable bed, great standards, great pool area. Overall couldn't fault it, will most defiantly return for a quiet, relaxing trip.

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Helpful?
Thank Recone C
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Recone C', Thank you very much for taking the time to share your comments on TripAdvisor and let us know about your most recent experience. We are happy to read the motivating feedback specially reading that is you will 'most defiantly return for a quiet, relaxing trip' , makes us proud of our efforts to make every guest stay...

Reviewed 29 May 2014 via mobile

One of the best food and drinks to ever tasted. Good cocktail and mocktail ever tasted. Ask for Frankey the bar boy, he will customize the drinks for you in accordance to you likes. All the food is excellent cooked and made mouthwatering. Well done CROWN PLAZA.... I PERSONALLY RECOMEND TO ALL THE PLACE....... TRY THE AMAIZING FLAVOUR IN DUBAI.

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Helpful?
Thank Nashwa A
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Nashwa A', Thank you for writing a review about your recent stay with us and experience of Zaytoun restaurant. I was pleased to note your remark that Zaytoun is 'one of the best lounge' as your review title says. This is highly motivating and encouraging to the team. We work very hard to ensure our facilities and services are...

Nottingham, United Kingdom
Reviewed 28 May 2014

From the start to the finish of our seven night golfing holiday, staying at the Crowne Plaza Festival City, playing golf at the Al Badia & The Creek golf courses, the manager and staff at the hotel went that extra mile to make our stay at the hotel superb, all the staff at the Al Badia golf Club were outstanding...

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Helpful?
Thank William S
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'William S', We would like to thank you for choosing to stay at Crowne Plaza Dubai Festival CIty and for playing at Al Badia Golf Club. We are pleased to be a great destination for guests and are glad to see that you enjoyed your week long golfing holiday with us. Your feedback regarding the service of both properties,...

Sierra Vista, Arizona
Reviewed 28 May 2014

The two times that I stayed here, I was very pleased with the staff. They were really friendly and very helpful. My room was excellent both times. I really liked the glass between the bathroom and bedroom, with the electric blinds. Seemed so fancy! I also decided to eat at the local Belgium place that was there at the Crowne....

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Helpful?
Thank Jerald P
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Jerald P', Thank you so much for your loyalty to Crowne Plaza Dubai Festival City. We are very pleased to received your review on TripAdvisor. Reading that you have enjoyed both of your stays and are looking forward to make a future booking with us, inspires us to continue driving our guests experiences and ensuring every guest leaves the...

Newcastle upon Tyne, United Kingdom
Reviewed 27 May 2014

Stayed for a holiday break of two weeks. The hotel's location was very good only 10 minutes to down town Dubai in one of the many cream coloured, good value taxis. All our main contacts were excellent especially, Shahab, room boy, Deeb and Erick on the reception desk. The main man on the Concierge desk was also excellent. Nothing was...

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1Thank SilsoeDingle
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'SilsoeDingle', Thank you for taking the time to share comments about your stay with us on TripAdvisor. We were extremely pleased to read your review, not only because we can note that you enjoyed your stay. But it is remarkable to see the great impact some of our team members made on your experience, which is rewarding for us....

grimsby
Reviewed 27 May 2014

This was our seventh trip to Dubai and for a change decided to stop nearer the city and the airport. Check in was swift and we was allocated a room on the 16th floor facing the mall, which to us was not a problem. The room was large and spacious with a separate glass walled bathroom with an electric blind,...

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Thank DennisWhicker
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'DennisWhicker', We would like to take the opportunity to thank you for your loyalty and for choosing to stay at Crowne Plaza Dubai Festival City. We work very hard to ensure our facilities and services are up to our guests expectations, it is rewarding to receive feedback highlighting the success of your stay. Reading through your comments, we are...

Reviewed 25 May 2014

My husband and I decided to visit friends in Dubai for our 20th wedding anniversary. We booked the Crowne Plaza on Festival City as it was fairly close to where our friends live in Sharjah. It is also fairly close to the airport which is very welcome after a long flight. The hotel has valet parking which is free for...

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Thank Testarossa752
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Testarossa752' I would like to thank you for giving us the opportunity to host you on your 20th Wedding Anniversary. We would like to Congratulate you once again. We are very pleased to read through your review and note that you enjoyed several aspect of the stay, your remark that you had a 'wonderful week' makes us proud of...

Chester, United Kingdom
Reviewed 25 May 2014

Stayed here for business - great location with short transfer from airport. Staff were excellent and all friendly and attentive. Lovely large room with coffee maker as well. Breakfast is great choice and can sit outside as well. Brussels bar serves lovely food and beer. Connected with Intercontinental hotel so can use restaurant there as well. Small gym which was...

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Thank drpeterr23
Newcastle upon Tyne, United Kingdom
Reviewed 23 May 2014

My husband and I have just returned from a business / pleasure break at this wonderful hotel. The hotel is beautiful and wonderfully placed. We celebrated our Anniversary and my birthday, nothing was too much trouble, we were sent lovely complimentary cards and cakes on both occasions. All staff have an absolutely fabulous attitude, nothing is too much trouble, they...

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Thank Trevord186394
Amsterdam, The Netherlands
Reviewed 21 May 2014

The Crowne Plaza is a nice place for a short stop-over. Very close to the airport (max 5 min drive), so perfect for one night (especially if your flight lands at night). Rooms are very nice (modern and elegant interior) and from the higher floors you have a great view. Wifi worked well. Breakfast was nice and the staff is...

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1Thank GDoek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $226 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#26 Spa Hotel in Dubai
#27 Family Hotel in Dubai
#34 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
29 questions
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Questions? Get answers from Crowne Plaza Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for Creek view. Nice view of the Dubai skyline!”
 of 5 bubbles Habibi67, 3 Dec 2016 | Read review
“Rooms facing the Dubai Creek have an excellent view of sunset and New Dubai”
  • View of Dubai Creek + New Dubai in the background
 of 5 bubbles Dangoh, 17 Nov 2016 | Read review
“Both Sea and pool view rooms are the best”
 of 5 bubbles oabouseada, 14 Nov 2016 | Read review
“Get rooms on high floor with city view”
 of 5 bubbles scubadiver10001, 14 Nov 2016 | Read review
“Creek View”
 of 5 bubbles 194carlh, 10 Nov 2016 | Read review
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