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Crowne Plaza Dubai Festival City

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Crowne Plaza Dubai Festival City
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1,523 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
Amman, Jordan
Reviewed 2 October 2014

I spent 3 nights at this hotel to attend a conference and it was a very good experience. I must thank Herman at the front desk who assisted me in canceling a reservation at an another Crowne Plaza in Dubai and making they don’t charge me for not showing up (there are 3 Crowne Plazas in Dubai). The room was...

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Helpful?
Thank AbbassiJordan
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'AbbassiJordan', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. Your highlight on Herman and...

Chicago, Illinois
Reviewed 22 September 2014

This hotel is located 5 minutes from Dubai International Airport so the access is too easy. The rooms are spacious, silent, clean and with a great view. The gym is well equipped and the outdoor pool is very well sized. The sauna is at the perfect temperature and so is the steam room. Breakfast is awesome. It has a great...

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2Thank Luis E
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Luis E', We would like to take the opportunity to thank you for staying at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. We appreciate your highlight on many...

Reviewed 18 September 2014 via mobile

After a very difficult start on arrival in Dubai my friend and I were transferred to this wonderful hotel. Super room on the 12th floor overlooking the water. Breakfast was an amazing feast of various options. The hotel is literally next door to a shopping centre as well which was handy. Everywhere was spotless and all the staff, including the...

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1Thank Ajayali
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Ajayali', We would like to take the opportunity to thank you for staying at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. Your comments highlighting the great service from...

Chestnut Hill, MA
Reviewed 18 September 2014

I stayed for 6 weeks here for work--the staff realy took care of my every need, including a small accident and shin injury I had. The breakfasts are beyond compare as far as variety of food, helpful staff, eggs cooked to order, view of the Burj Khalifa at breakfast, inside and out. The room was always cleaned and turned down...

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Thank pop6can
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'pop6can', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are glad to know that overall you had a pleasant and succesful stay. Your comments regarding your injury and the way the team handled the...

Plymouth, United Kingdom
Reviewed 13 September 2014

We stayed here in April for a week for our first time to Dubai and loved it. The hotel is relatively new, very clean and the staff are extremely friendly and helpful. We paid for half board and the food was lovely. We upgraded our room on arrival and had a fantastic view of Dubai. The hotel is around 4/5...

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Thank Paula B
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Paula B', We would like to take the opportunity to thank you for choosing to stay at Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are pleased to receive your positive feedback and note that you enjoyed many aspects of your visit, from the service provided by the team, to...

Warragamba
Reviewed 13 September 2014

My husband and I had a brief 2 night stopover in Dubai. We chose this hotel due to its close proximity to the airport as we had a late flight in. Check in was efficient and we we're shown to our room. The concierge was kind enough to give us the quick run down on the workings and location of...

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1Thank Paula Z
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Paula Z', We would like to take the opportunity to thank you for choosing to stay at Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit in our hotel. We know how important time...

Wylie
Reviewed 11 September 2014

Excellent Property location. Close to the airport, with easy access to a nice mall, close to the business center of Dubai. Staff is Excellent, reception greeting, very warm welcome. Car parking was easy using the valet service, Breakfast view in the morning of the Burg Khalifa is a breath taking. Great quality of food and morning beverage. My room was...

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Thank rfarouk
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'rfarouk', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. The view from our side...

Johannesburg, South Africa
Reviewed 11 September 2014

Even though the hotel is located close to the airport, unfortunately you need to pay for the transfer. The happy smiles from the staff, made the delayed flight and trip to the hotel worth it at 1:30am. Check in was effortless, being greeted with a cold refresher towel, and your luggage in your room within minutes. The breakfast view is...

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Thank Chantilli16
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Chantilli16', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your stay. You have put a smile on my face...

Hong Kong
Reviewed 11 September 2014

Stayed for a few days in early September. Great personalised service on check in. Stunning view of the shoreline and city view (upgrade room) of the Burj Kulifa. Taxi from airport (10 mins) is around 15-20 AED. Taxi to city centre (Dubai Mall and Fountain) is about 20 AED. Next to IC hotel with a very nice buffet dinner every...

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2Thank Mushroom12345
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Mushroom12345', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City, and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. Thank you again for your...

Oslo
Reviewed 7 September 2014

The hotel is nice, great beds, rom is quiet big. We stayed at 7 floor. It is clean, quiet and in a good location. Festival city has a big shopping centaur with different restaurant. Excellent hotel. Staff is very friendly.

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Thank lala00m
45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'lala00m', We would like to thank you for choosing to stay at Crowne Plaza Dubai Festival City, and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed your visit to our hotel. Thank you again for your comments and we certainly look forward to your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $188 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#27 Family Hotel in Dubai
#28 Spa Hotel in Dubai
#37 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dubai creek views are good. All rooms should be quiet.”
376gailt, 29 Apr 2017 | Read review
“Upper floor with a view of the Burj Khalifa”
  • Not a clear day but still an impressive view of the world's tallest bldg, taken from our room.
NextPort, 11 Apr 2017 | Read review
“Overlooking the creek is great.”
310doreen, 30 Mar 2017 | Read review
“Higher floor with creek side”
ZayerFaisal, 18 Mar 2017 | Read review
“Higher floors with Creek views are best”
MK13AL, 14 Mar 2017 | Read review
5 of 5