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Lotus Grand Hotel Apartments

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96 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 3 weeks ago via mobile

Paid for 5 Days ... they have a disagreement with THE company About THE rate . So after a long flight no service .. even when You show proof of payment !! Nobody help You .. nobody is polite .. i would not recommand this hotel to nobody anymore

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Thank Veerle D
Reviewed 4 weeks ago via mobile

I have been living in this hotel Apartments for 1 year as it is my company's accommodation. So far all of my colleagues and I have had a very bad experience. Starting from housekeeping that never cleans properly, never brings enough towels and often forgets to take trash out. Then the cocroaches that we find once or twice per week....

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1Thank Vlado P
Reviewed 10 October 2016 via mobile

cockroaches everywhere,ice from room service in a plastic bag but rooms are ok, towels -1 for 2 person:) so be ready fo extremal conditions, bacause it's not a 4 stars at all, and it's over price.....

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Thank Mariia L
Reviewed 17 September 2016

very poor customer service...no coffee....tissues ...bad client coordination of managers and other staffs. worse hotel apartelle I had been with for my years of stay in Dubai..I do not recommend the kind of service they give

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Thank Melinda G
Dubai, United Arab Emirates
Reviewed 17 September 2016

Worst service. Absolutely rude manager, security and staff. Lack of hotel supplies. Dirty rooms. Worst experience- will never recommend this hotel to anyone. The security acts as "manager" after 6pm. Room smells like cigarettes. No tissue papers, tea and coffee in the room. The manager talks inappropriately to people and is not hospitable to any guest. This is not a...

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Thank joannavillena09
Reviewed 17 September 2016 via mobile

Worst service ever.... "WORST".... before we used to book this hotel and find it very accomodating.. but now the manager there is the worst ..the "WORST"... i don't know if its only us who experience this kind of service but we never felt welcome at all... tissues are not new, it was used and limited, no coffee is ready nor...

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Thank Nichz G
A TripAdvisor Member
1 review
Reviewed 3 September 2016 via mobile

Very good service, clean, friendly. We arrived a couple of hours before the check in time but they let us go to our room earlier. Breakfast was very good as well & the chef made very good omelettes. Excellent location 400m from metro station. We had a couple of problems (microwave not working) but once we informed reception, they sorted...

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Thank A TripAdvisor Member
Dubai, United Arab Emirates
Reviewed 25 July 2016

Cool Location and calm Atmosphere. Easy online booking felicity. neat and lean, excellent room services. well equipped kitchen. free pick and drop services. services well explained. nice reception. nice felicities

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Thank jofy007
Karachi, Pakistan
Reviewed 18 July 2016

The property is placed in the business district right next to the Canadian hospital in Abu Hail. The property is good as it has a lot of spots to eat and also has a lot of rental car companies near by - their apartments are clean and stylish and very spacy - so if you get a good value for...

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Thank AMYN-GHULAMALI
Abu Dhabi, United Arab Emirates
Reviewed 9 July 2016

OUR STAY WAS A NIGHTMARE! We booked here for the second time to celebrate my friend's birthday. We invited famiy and friends to come over and to enjoy dinner together. We were not hesitant to invite friends as this was the second time we used the apartment for this kind of gathering. During the first visit, we were politely accommodated...

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1Thank lottielegh

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious 1, 2 and 3 bedroom apartments with full facilities consisting of a spacious living room with 34 inches flat-screened, satellite television, DVD player, music system and high-speed internet connectivity with a complete ambiance of relaxation and functionality will captivate you at Lotus Grand Hotel Apartments. Enjoy a spectacular view of the city while taking a few laps in the hotel’s rooftop swimming pool. Enjoy the Jacuzzi, sauna, steam & gymnasium together with our open-air poolside barbecue area for a family get-together. Exhausted from the day's activities, Bite Rite, our multi cuisine Coffee Shop is the place to settle for a quick meal or just walk in for a quiet dinner with your family. Lotus Grand Apartment is more than just a venue, it is a meeting and events destination in its own right. The Apartment is perfectly designed to meet the requirements of any event or conference, from company business meetings to banquets, social functions and weddings. It can even organise the outdoor catering to any destination in Dubai. Located 3 kilometers from Dubai International Airport and about 15 minutes drive to World Trade Center, Dubai Creek, famous gold souks, shopping malls and golf clubs around the city, the Lotus Grand Hotel Apartments offers convenience and accessibility. Business Centre working Hours from 0900 am to 1800 pm, Swimming Pool & Gymnasium Open from 0900 am to 2100 pm ... more   less 

Additional Information about Lotus Grand Hotel Apartments

Address: Abu Hail Hor Al Anz East, Deira | 24 Street, 9/1, Deira, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $109 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotus Grand Hotel Apartments 4*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Lotus Grand Hotel Apartments staff and other travellers.
4 questions
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Questions? Get answers from Lotus Grand Hotel Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance as its quite popular”
 of 5 bubbles AMYN-GHULAMALI, 18 Jul 2016 | Read review
“Generally the hotel is quite well sound-proofed”
 of 5 bubbles BW57MAUR, 26 May 2016 | Read review
“For a view of the street ask at check-in else you would need to look the other buildings just like in any part of the world.”
 of 5 bubbles VinManHBK007, 22 May 2016 | Read review
“Bring shower shoes and request a high floor.”
 of 5 bubbles Trinite3, 1 May 2016 | Read review
“109 (2-BR apartment) was away from the restaurant and very quiet”
 of 5 bubbles auee, 26 Apr 2016 | Read review
5 of 5
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