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El Hotel de Su Merced

552 reviews
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Traveller (293)
Room & Suite (87)
Dining (12)
Overview
  • Excellent73%
  • Very good24%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“cakes”(20 reviews)
“quiche”(8 reviews)
“lovely hotel”(17 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (552)Write a Review
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All reviewscakesquichelovely hotellemon meringue pieroof terraceexcellent breakfastspent two nightscomfortable bedthe main squarecolonial stylejuicegreat cityspace heaterwe loved our staybreadwould stay againsanta cruz
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181 - 185 of 258 reviews
Reviewed 10 October 2012

This is a really charming place! Although the place is old it has all the comforts one would expect from a modern hotel: good bed, nice bathroom, breakfast with quite a variety. If I had to point out something negative, it would be that the...More

Thank zararock
Response from Rafael G, Owner at El Hotel de Su MercedResponded 11 December 2012

Thank you very much for your feedback. Its really nice to hear that Hostal de Su Merced is a charming place. We have talked seriously with the ladys of cleaning service and they are aware of it. I can asure the guests a good change...More

Reviewed 8 October 2012

This hotel is well laid out with two terrace areas and a central courtyard and it feels like it is tucked away from the bustle of the city even though it is close to the main square. The breakfast was good and we were able...More

Thank Sue R
Reviewed 6 September 2012

Classic decorated big rooms. Service quick at the reception. Food at the restaurant good and even here quick service. The surprise of the hotel is the roof. There are some terasses were you can look at the beaufull view over town. We would recomment this...More

Thank John D
Reviewed 14 August 2012

I liked this place. It’s simple, clean and without pretentions. The decoration perfectly matches the style of the building and has plenty of outdoor areas to rest. It also has a very central location, walking distance of everything you could need in your visit to...More

Thank Chus_Gijon
Reviewed 12 August 2012

As we said in our review in 2007, we love this hotel. This is an old colonial building that has been beautifully restored and maintained. We had a suite this time, and loved it. The views from the roof are stunning, the courtyard is beautiful,...More

Thank MissFiona
Response from Rafael G, Owner at El Hotel de Su MercedResponded 30 August 2012

Thank you very much for rour review!! We are working every day for making Hotel de Su Merced a memorable and lovely staying for our clients!!

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast Available
Things to do
Restaurant
Details
Price range
US$65 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$65 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (293)
Room & Suite (87)
Dining (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Nancy A
23 October 2014|
AnswerShow all 4 answers
Response from Carmen G | Property representative |
Dear Nancy, thank you so much for your enquiry, please let me apologize for the delayed reply, we are just trying to get hand of using this media properly. From now on we will anwer any enquiry you may have. Please if we... More
0
Votes
Room Tips
"I prefer the rooms that get lots of light and sunshine."
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"Upper floors. If possible not to the road."
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"No elevator"
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"Stairway to upper level rooms could tire some people."
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