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Comfort Inn & Suites

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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 8 June 2016 via mobile

Comfy bed. Big shower. Great breakfast. Pool is closed until mid June. There is construction but it didn't interrupt our stay. Staff were not so friendly but did their jobs well. Cookies offered at check in. We will likely be back.......................

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Helpful?
Thank SSalak
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

As the GM of this hotel, it brings me pleasure to see that we've exceeded your expectations during your stay. Thank you for your positive comment and for choosing us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Take care Wasim Sais GM

Reviewed 3 June 2016

I Saw the other reviews regarding construction and just have to write a review which I didn't before. I did have to go around work crew outside but it was no big deal. tHE ENTRY HALL WAS LIT UP WITH BEAUTIUFUL chandeliers, and it was fabulous. I was upgraded to a Jacuzzi room without being asked. I come down her...

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Helpful?
Thank Donna K
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Dear Donna, Thank you for taking the time to give us an excellent review of our property and for noticing our improvements. We appreciate you overlooking the renovations as we are striving to provide a great experience for all to enjoy. We sincerely appreciate all of your wonderful comments about the staff, it is so nice to hear. Please come...

Boulder, Colorado
Reviewed 30 May 2016 via mobile

The good: We got a good deal on the room. The room was decent and about what you would expect for a 2.5-3 star. The rooms have a DVD player and dvds you can borrow for free, which I think is awesome! The gal who checked us out was very helpful and friendly. We had to leave before breakfast started,...

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1Thank Trent P
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Dear guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced regarding the two gentlemen that you found not VERY friendly during the check in, this is unusual to happen and I would like you...

Paramus, New Jersey
Reviewed 23 May 2016

I can't recommend staying here until the renovation is completed.The property is in the midst of a MAJOR renovation-- inside and out. The parking lot, especially the back, is filled with construction materials. We were very concerned about the possibility of getting a nail or piece of glass in our tires- they were all over the lot. When we made...

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Helpful?
Thank di v
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. The outside renovation will scheduled to be done by end of May 2016. Please note that during the inside renovation NO GUEST WILL BE INTERRUPTED AS WE'RE DOING EACH SECTION AT A TIME SO THEREFORE THE GUESTS WON'T EVEN KNOW RENOVATIONS IS TAKING PLACE. THIS WAY OUR GUESTS...

Wilkes-Barre, Pennsylvania
Reviewed 21 May 2016

We were very happy during our stay. The staff was so friendly. Earl at the front desk was very helpful, giving us directions and restaurant recommendations, even helping us book a future reservation. The free breakfast was wonderful, and the free parking was a bonus.( A hotel in the area where we stayed previously charged $10 a day to park.)...

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Thank lovingtheemptynest
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

We are happy to see that you've experienced our First Class Five Star accommodations and amenities during your stay and glad we exceeded your expectations. Guest satisfaction is our mission and our mission of satisfying you has been completed....until your next stay upon your return of course.......we promise to always provide the highest level of unmatched hospitality .....we do this...

Derry, New Hampshire
Reviewed 17 May 2016

The staff here is terrific-- but I can't recommend staying here until August 2016. (Special call out for Earl, the Front Desk Manager!) The property is in the midst of a MAJOR renovation-- inside and out. Based on what I've seen so far, it is going to be very nice once it is completed. Booked a couple of nights here...

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Thank rcboater
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Under the new management team and ownership of this property there will be NEW AND IMPROVED changes implemented as...

Skaneateles, New York
Reviewed 15 May 2016

The hotel was inexpensive. I presume it was because the hotel was undergoing renovations. I was traveling with my sister and we wanted two queen beds. They called me twice before arrival to try and encourage me to switch to a king bed suite--I didn't want to. Well, I guess we should have followed their suggestion. My sister spent an...

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Helpful?
Thank Jackie B
Quality Inn A, Manager at Comfort Inn & Suites, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the TV issue on your recent stay. Under the new management team and ownership of this property there will be NEW AND IMPROVED changes implemented as you noticed during your stay. A MULTI MILLION dollar renovation is scheduled to be completed by August 2016....

Roscommon, Michigan
Reviewed 4 May 2016

the hotel was great and the beds so comfortable!!! they also had a great breakfast!! we went down to the henry ford museum, and the hotel was very close!!.. the staff was so friendly and helpful. would definitely stay here again!!!

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Thank jjvalentino
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Dear Happy Guest, I would like to thank you for your review on TripAdvisor.com. I appreciate how detailed you were and I am sure future guests like to see reviews like this. It is always a pleasure to receive positive feedback. We are happy our property met your standards during your stay and we hope to welcome you back in...

Lincoln Park, Michigan
Reviewed 19 April 2016

I would like to thank the staff especially Sam the Gm and Earl front office manager for Taking care of all my needs . They were professional . I will be back as a regular guest .Breakfast was hot and on time. The room was clean and comfortable.

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Thank nazcookie
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Wasim GM

Reviewed 15 April 2016 via mobile

We love Earl! He was so nice to my husband and I. He assisted us with food options, Plus we got upgraded to the jacuzzi suit! They were under construction so the pool and spa were closed. My husband mentioned that I was sad that the pool and spa were closed and Wasim, the general manager immediately gave us an...

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Helpful?
Thank Kristina G
Quality Inn A, General Manager at Comfort Inn & Suites, responded to this review

Dear Kristina, We thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Earl and Wasim know that they made an impact during your stay. We hope to welcome you back to the hotel...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Comfort Inn & Suites in Allen Park is Located only 2 Miles from The Henry Ford Museum, 10 Miles from Downtown Detroit and Detroit Metro Airport and centrally located near Ford Motor World Headquarters, The Henry Ford Museum, University of Michigan-Dearborn, Oakwood Health Systems, and Amtrak Detroit Train Station. Within 10 minutes are Comerica Park, Ford Field, Joe Louis Arena and 3 casinos (Greektown, MGM Grand and Motor City). Shopping is available nearby at Fairlane Town Center and Fairlane Green. The Henry Ford includes Greenfield Village, IMAX Theatre, Ford Rouge Factory Tours, and The Henry Ford Museum which is among the top ten tourist destinations in the United States. We offer a Henry Ford Museum package with two different room options available: Standard King- features one king Size bed, a comfortable oversized armchair, 32” LCD TV, Refrigerator and Microwave, ideal for two guests with an optional rollaway bed available. Standard Queen- features two Queen Size beds that can comfortably accommodate up to four guests, a comfortable oversized armchair, 32” LCD TV, Refrigerator and Microwave. Rollaway is not available in our Queen guestrooms. Accessible rooms are also available. Our Henry Ford Museum package will include 1 night stay for a Standard King or a Standard Two Queen, Transportation to and from the Henry Ford Museum, full hot breakfast, and two tickets to the Henry Ford Museum which get each person into the choice of 2/3 venues: Henry Ford Museum, Greenfield Village, and Ford Rouge Factory Tour. Additional tickets can be purchased at the Front Desk. The Comfort Inn & Suites breakfast is full of hot and delicious choices, making breakfast at the Comfort Inn & Suites the perfect way to start your day. We offer breakfast stations which were designed to satisfy the demands of travelers by making it easy to find a variety of foods that meet a variety of tastes. Our guests can find exactly what they want from hot eggs, meats, and waffles, to cold cereals, healthy yogurts, and fresh fruit, to pastries and breads. Of course we also have hot coffee and water available throughout the day. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 3600 Enterprise Dr, Allen Park, MI 48101 (Formerly Quality Inn)
Region: United States > Michigan > Allen Park
Price Range: $129 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Allen Park-Dearborn Hotel Allen Park
Holiday Inn Allen Park
Allen Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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Amherstburg, Canada
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they have new mattresses”
JG53558, 4 Apr 2017 | Read review
“The single king rooms are wonderful.”
719leor, 1 Feb 2017 | Read review
“Property is still doing a few construction finishing touches so ask for the 3rd floor which is complete.”
348kinaj, 29 Jan 2017 | Read review
“Rooms are quiet and w/o the traffic noise, ask for Nicole - whirlpool tubs and fireplace.”
GDyson31, 25 Jan 2017 | Read review
“I always try to get rooms away from vending machines and laundry services. They appear to be quieter.”
dianehC5729UL, 31 Dec 2016 | Read review
5 of 5