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Hilton Garden Inn Ann Arbor

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Hilton Garden Inn Ann Arbor
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718 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ann Arbor
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Showing 712: English reviews
Reviewed 28 June 2016 via mobile

I come to Ann Arbor several times a year and this is the place to stay. The hotels downtown are dated and overpriced. This hotel is fresh and cheery. There is a fabulous breakfast buffet and a really nice bar where you can also get a snack. But book early especially during football season!

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Helpful?
Thank Lynn V
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Lynn V, We are the place to stay because of wonderful guests like you! Our team works hard to ensure the hotel is clean and friendly, but it becomes even more cheerful with our guests here. Thanks for sharing the great tip about football season - our games do book up quickly. See you again soon, Christina

Cincinnati, Ohio
Reviewed 27 June 2016

The staff was outstanding, and the room was great. An outstanding value for business or pleasure. I would definitely recommend staying here. The location is great as well, with downtown area and dining very close by.

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Helpful?
Thank gregorye641
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello gregorye641, Thank you for the raving review! Our team works hard everyday to provide great service and they will be thrilled that you had such an enjoyable stay. We look forward to seeing you in the future and providing another outstanding experience. Sincerely, Christina

Boston
Reviewed 26 June 2016

Well worth it, book early as the hotel is often sold out. Friendly, engaged staff, clean hotel rooms & fitness facility, outdoor space with internet access. Menu and quality of food quite good. Excellent value!

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Helpful?
Thank MadgeBoston
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi MadgeBoston, Our team could not be happier to hear your kind words. It is such a pleasure to know that you enjoyed the amenities of the hotel as well as the Garden Grill & Bar. We update our menus throughout the year - we look forward to welcoming you back and having you try one of our new specialties!...

Coatesville, Pennsylvania
Reviewed 26 June 2016

The staff was attentive and friendly, the entire facility was clean and well-maintained. The location is close to dining, shopping and any amenity you might need. Cody and the entire desk staff were very helpful throughout our stay!

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Helpful?
Thank ErinALeeShane
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi ErinALeeShane, Wow, thank you for the glowing review of Cody and the rest of the front desk team! He will be thrilled to hear your kind words. We are so pleased that your overall experience of the hotel could not have been better. We look forward to the opportunity to welcome you back in the future. Until the next...

Roseville, Michigan
Reviewed 25 June 2016

I really enjoyed the hotel, it was beautiful, clean, the staff was great, and the food was amazing! The only reservation I had was at the jacuzzi/pool where there were unsupervised children being very disruptive to other guests.

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Helpful?
Thank B9735QDbrittanyb
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi B9735QDbrittanyb, Thank you for the kind words about the hotel. We are pleased that you enjoyed the food and had great service from our teammates. However, I am disappointed to hear that the Jacuzzi area was not as relaxing as it could have been with the other guests in the pool. It is our goal to provide a pleasant...

Ann Arbor Michigan
Reviewed 22 June 2016

Very professional and friendly staff. Accommodating my husband and I after my eye surgery at the Kellogg Eye Center by giving us a first floor room and early arrival. Lovely pool and patio area. Appreciated the quiet room and comforts like home.

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Helpful?
Thank Hazel35
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Hazel35, I am so pleased to hear that you had a fantastic stay and felt at ease here. We all hope that you are healing well after your surgery. We look forward to welcoming you back under different circumstances next time. Sincerely, Christina

Atlanta, Georgia
Reviewed 20 June 2016

I stayed at the Hilton Garden Inn as part of a group gathering for a family event. The rooms were spacious and very clean. The front desk staff was exceptional. We had a group of many teens and multiple events and they were quite friendly and helpful. I would give three stars to the rooms, but 5 stars to the...

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Helpful?
Thank LCSussman
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi LCSussman, Thank you for taking the time to provide our hotel and team with a review of your recent stay. I am pleased to see that you found the front desk team to be exceptional - 5 stars at that! Is there anything in particular that we change or provide in the guest rooms to make these 5 stars...

London, United Kingdom
Reviewed 17 June 2016 via mobile

Great hotel for staying in the Ann Arbor area - fantastic staff and very professional. Definitely worth a stay. Bar could be bigger but the hotel has a brilliant swimming pool executive rooms and facilities. Staff very helpful. Right next to major shopping mall.

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Helpful?
Thank Kieran S
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Kieran S, Wow, thank you for all of the nice comments! It is such a pleasure to be able to share all of our wonderful amenities with you. We too wish that the bar space was bigger, however, with the open concept dining room we hope it provided enough space. Is there any beverage options that we could expand...

Reviewed 15 June 2016

I almost always enjoy my stay at Hilton Garden Inn in any city. For what you pay, you get a good value. The cookies in the afternoon, friendly staff and water is much appreciated. The only thing that isn't standard across the board is the "welcome" package they offer for reward members. I checked in after midnight and did not...

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Helpful?
Thank LLOC33
Frank M, General Manager at Hilton Garden Inn Ann Arbor, responded to this review

Dear LLOC33, I appreciate you sharing these details about your experience. While some might accept a 4 star rating, we are constantly reaching for that 5 star experience. I will certainly address with our team, the fact that we appeared to miss out on your arrival experience. I guarantee that we will not fall short again, if we are able...

Perth
Reviewed 14 June 2016

The Hilton Garden Inn at Ann Arbor is a very well maintained hotel that offers everything you would expect from a Garden Inn. The rooms are a generous size, comfortable and well maintained. The lobby is modern, bright and inviting. The hotel is located on the edge of the Briarwood Mall which offers the standard shopping experience you would expect...

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Helpful?
Thank GazPerth
Frank M, General Manager at Hilton Garden Inn Ann Arbor, responded to this review

Dear GazPerth, What a raving review! Thank you for mentioning the quality of maintenance and how service focused our team is here. We are certainly very proud of what we offer here, and are always looking for new ways to impress, beyond the location and proximity to conveniences like the Briarwood Mall and Downtown areas. If your travels bring you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Ann Arbor hotel is ideally located just 2 miles south of the University of Michigan and its "Big House" football stadium, as well as the adjacent Briarwood Mall. Enjoy easy access to the UM campus plus nearby research parks, hospitals and medical centers. Unwind in a spacious guest room and enjoy the latest technology to ensure you make the most of your stay. Keep in touch with complimentary wireless internet access and sleep well in the sumptuous bed. Indulge in a delicious meal at the hotel's onsite restaurant, The Garden Grille & Bar, open daily for breakfast and dinner. For the convenience of dining within your room, grab a quick snack or tasty microwavable meal from the hotel's great value, 24-hour Pavilion Pantry or order a meal from room service. The cozy Bar offers the perfect spot to unwind after a busy day. Stay active with an energetic workout in the 24-hour fitness center or enjoy a splash in the "Cool Pool" complete with basketball hoop and interactive toys. The Hilton Garden Inn Ann Arbor also offers four flexible meeting rooms, ideal for meetings, seminars and presentations. ... more   less 

Additional Information about Hilton Garden Inn Ann Arbor

Address: 1401 Briarwood Cir, Ann Arbor, MI 48108-1893
Region: United States > Michigan > Ann Arbor
Price Range: $194 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Travelocity, Priceline, Cheap Tickets and Odigeo so you can book your Hilton Garden Inn Ann Arbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Ann Arbor
#1 Romantic Hotel in Ann Arbor
#1 Family Hotel in Ann Arbor
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ann Arbor staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ann Arbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 floors with plenty of parking and nice rooms”
 of 5 bubbles BonnieOBrien11, 1 Sep 2016 | Read review
“Try to stay on the side away from I-94 though we didn't hear any noise”
 of 5 bubbles bull59, 12 Aug 2016 | Read review
“Ask for a room that does not face the highway for a quieter experience.”
 of 5 bubbles Aluor, 4 Aug 2016 | Read review
“Nice view looking on a pond and near the swimming pool.”
 of 5 bubbles Hazel35, 22 Jun 2016 | Read review
“Even numbered rooms have better views, I think.”
 of 5 bubbles AlmostRetiredSeattle, 9 Jun 2016 | Read review
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