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Wyndham Garden Ann Arbor

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Wyndham Garden Ann Arbor
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369 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Toledo
Reviewed 2 days ago NEW

This place is garbage. They have no customer service - its nonexistent. We had to call several times just to try to get through to someone. We stayed here once and the place was way overpriced for the quality. Rooms are poorly kept, poorly appointed, and outdated. Against better judgment, we decided to give them another chance and made another...

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Helpful?
Thank Matthew P
Ann Arbor
Reviewed 1 week ago

My stay started poorly. My room was too hot and no way to cool. The sink hot water did not work..reported it two times and no action. 3rd day I demanded it be address and was move to a new room. Problem resolved... still uoset until I ate a meal here.. her name was Lanette... such service or attitude never...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank garya1977
Sara G, Manager at Wyndham Garden Ann Arbor, responded to this review

Thank you for taking the time to give us feedback on your stay with us. We appreciate it and are working to fix the issues that you had. I'm glad that Lanette took good care of you. She is one of our best. We hope to have you back in the future

Fort Myers, Florida
Reviewed 2 weeks ago

I stayed at this hotel by accident with a purchase on Hotwire at a very good price. When I saw the reviews, I was hesitant, but hey. As a world traveler, I've stayed at some not good good places. BUT I was pleasantly surprised. The front desk people were friendly and kind. I forgot a razor and they gave me...

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Helpful?
Thank Travity
Sara G, Manager at Wyndham Garden Ann Arbor, responded to this review

Thank you for staying with us. We are pleased to know that you enjoyed your stay. We hope to see you in the future.

Reviewed 14 December 2016

The hotel rooms seem to have been recently updated and are quite nice. Front desk was very nice and the amenities are very good for the price. I like places that have a cafe or a restaurant especially when getting in later and their food was good for hotel food.

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Helpful?
Thank Gregory M
chester
Reviewed 7 December 2016

Yes it is. Poor service. The comm was dank and moldy with a broken air conditioning unit. We asked to move to another room and here the fridge and TV did not work. A friend came to visit us and the reception did not manage to call us because the telephone did not work. Old and Tired.

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Helpful?
Thank janardhan
Amanda R, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feedback regarding your stay. I am very disappointed to hear that you were not satisfied with your stay. I will look further into the problems that you experienced and make sure that the issues are resolved so that we can improve upon our guests' experience. I am very...

Ann Arbor
Reviewed 30 November 2016

The hotel is ok better then most. It's clean and tidy. A hot breakfast would be better. The best part of the hotel is the bartender Lanette. She cares about the customers and is fun and energetic about her job. She needs a raise.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank nickh409313
Reviewed 29 November 2016 via mobile

I love staying at Wyndham Garden Ann Arbor. Lanette is the BEST EVER! She is THE reason I come down out of my room every night :-) service is great!! If you stay here make sure you come down every weekend at evening!!!

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Helpful?
Thank Amber Jane P
Amanda R, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Dear Valued Guest, Please accept my thanks for such an enthusiastic review! I will definitely pass your great comments to Lanette, she will be happy to hear that she had such an impact on your stay. We look forward to seeing you next time you are in the area!

Mount Pleasant, Michigan
Reviewed 27 November 2016

Excellent hotel newly refurbished and very close to expressway; excellent value and large room.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 745janellem
Amanda R, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Dear Valued Guest, Thank you for your kind words regarding your stay here. I am glad that you were able to take advantage of our convenient location and excellent value of our hotel. We would welcome you to be our guest again soon!

Reviewed 18 November 2016 via mobile

When I booked this hotel room through Expedia I had no way of knowing how third rate this place was. The first indication was the chipping and peeling paint in the room. Then I noticed that the ceiling exhaust vent in the bathroom was covered with black mold for about a foot in all directions along the ceiling. Luckily I...

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Helpful?
Thank Bill G
Amanda R, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Dear Valued Guest, Thank you for taking the time to give us valuable feedback regarding your stay here with us. I am disappointed that you did not have a good experience while you were here. Please accept my sincerest apologies that the room that you received was not up to our usual high standards. I will definitely be passing your...

Reviewed 14 November 2016

Great stay. The hotel looks like a tropical resort with a pool right in the middle, which is awesome, but makes the entire place smell like chlorine. The staff was friendly, and the room was comfortable.

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Helpful?
1Thank hd_wolverine
Amanda R, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Dear Valued Guest, We appreciate you taking the time to let us know that your had such a great stay. I am glad that you enjoyed the pool and our friendly service. Your comfort is important to us, so its good to hear that you had a comfortable room. We will look forward to seeing you next time you need...

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#14 of 34 in Ann Arbor
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Wyndham Garden Ann Arbor

Address: 2900 Jackson Road, Ann Arbor, MI 48103 (Formerly Clarion Hotel and Conference Center W)
Region: United States > Michigan > Ann Arbor
Price Range: $103 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Ann Arbor 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Clarion Hotel Ann Arbor
Best Western Ann Arbor
Ann Arbor Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Ann Arbor staff and other travellers.
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Questions? Get answers from Wyndham Garden Ann Arbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Atrium room away from the pool”
 of 5 bubbles Travity, 10 Jan 2017 | Read review
“Chose room in back and on the upper floors. Stay away from pool area.”
 of 5 bubbles LRoger, 9 Nov 2016 | Read review
“Ask for a room away from the pool and a room that does not have an exterior door facing the parking lot (motel-style room)”
 of 5 bubbles irisd, 20 Oct 2016 | Read review
“Beware of rooms facing pool - open concept, noisy 3rd floor and 4th floor opposite of the pool might be quieter.”
 of 5 bubbles RyanErin2014, 13 Oct 2016 | Read review
“request a room near the front of the hotel or you are doomed.”
 of 5 bubbles Mmmmmb, 30 Aug 2016 | Read review
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