We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Kensington Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Kensington Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

371 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Kensington Hotel
See the most recent reviews
Showing 364: English reviews
Grosse Pointe Park, Michigan
Reviewed 15 November 2016

Cassey in the restaurant was wonderful! Front desk was very customer friendly and tried there best to accommodate Loved this hotel and definitely would recommend the stay here! Close to lots of shopping and restaurants but recommend the restaurant on the site,great service!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank barbaraU8840AP
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear barbaraU8840AP, Thank you for your great review! We appreciate all of your kind feedback about our hotel and staff. We love that our staff can make a difference in our guests stay and I'm glad you were able to meet Cassidy in the restaurant. She is very thankful for your thoughtful feedback. We will look forward to seeing you...

Trappe, Maryland
Reviewed 15 November 2016

The hotel staff was outstanding! Courtney was the most friendly & helpful hotel receptionist I have ever met in my 61 years of life! She was amazing! The food was great! We ate three breakfast, two lunches & three evening meals. Everything was fantastic! The rooms were very comfortable & very clean. Everything about this trip was great. Arrived Thursday...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Sistermbelle
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Sistermbelle, We were so glad to host the Quilt retreat again this fall and thank you for your great review. Courtney was thrilled to have you mention her in your feedback and we are certainly glad she is part of our great front desk team. Thank you additionally from our restaurant and food service team for your compliments to...

Columbus, Ohio
Reviewed 14 November 2016

The hotel was very clean and comfortable. Decor was quaint and modern. Staff were very friendly. I didn't try the restaurant or bar but it looked nice. Great location for what I needed. I would stay at this property again.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank jdavis_408576
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear jdavis_408576, Thank you for your excellent review of your stay at The Kensington Hotel on State Street. We strive to make sure each guest has a friendly, clean and comfortable stay. I'm very glad you enjoyed the company of our staff and our newly renovated decor. We hope to see you again very soon for a visit to the...

Dallas, Texas
Reviewed 12 November 2016

My wife and I have stayed at this hotel many times over the years. It seriously needed updating which we were happy to see that occur. Very nice look. We opted for an executive room on the third floor facing the mall. Everything was in order EXCEPT, when the heater came on. OMG!! The volume of the heater was horrific!!...

Review collected in partnership with this hotel
 Report
Helpful?
Thank ontheroadagain591
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear ontheroadagain591, Thank you for your feedback on your recent stay with us here at The Kensington Hotel and for continuing to choose to stay with us during your visits to the Ann Arbor area. I'm glad you enjoyed our new look and were able to enjoy our concierge lounge on our executive floor. I'm very sorry about the noise...

Atlanta
Reviewed 9 November 2016

I have stayed at the Kensington on more than one occasion. The last time was several years ago. It is very clear that the hotel tries to do the best with what they have. The common areas are lovely, the staff is exceedingly nice and helpful and they offer nice touches such as free bottles of water and champagne at...

Review collected in partnership with this hotel
 Report
Helpful?
Thank jswATL
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear jswAtl, Thank you for giving us your honest feedback about your recent stay with us at The Kensington Hotel on State Street. We are glad we were able to host you again and we appreciate all of the kind compliments towards our staff. We do our best to respond quickly and efficiently to all guest requests, with that being...

Winchester, Massachusetts
Reviewed 9 November 2016

Turned on heat to cold blowing air. Very cold at night as outside temps were in the low 40s. Also we were in a handicapped bathroom which had practically no counter space, dim light and noisy fan that was connected to single ceiling light so could not be turned off separately. No bedside tables or outlets on far side of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank SallyB44555
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear SallyB4455, Thank you for giving us your feedback on your recent stay with us at The Kensington Hotel. We appreciate all feedback positive and negative alike and use it to improve our guest experience. I'm sorry about the temperature issues you experienced in your room, you'll be glad to know that we are in the process of updating the...

Rockford, Michigan
Reviewed 9 November 2016

I've stayed at Kensington for work purposes a few times now. They are friendly and the room is nice. I will continue to stay here whenever I come to Ann Arbor. It's also close to lots of shopping options. I have walked to local restaurants for dinner every time I come(there is a restaurant in the hotel but I like...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 800curtisa
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear 800curtisa, Thank you for choosing to stay with us during your recent visit to Ann Arbor. We appreciate all of your kind words about our staff and for sharing with us this great review. We are proud to be conveniently located near the Briarwood Mall off of the State Street exit and 94 and additionally we are only 2...

Oakland, California
Reviewed 7 November 2016

Liked the lobby area. Very inviting. Convenient use of computers. Room didn't have full compliment of toiletries on the counter. Lint brush left inside closet with dust, lint, etc. on it. Drab restaurant. First day the housekeeper did not clean our room.

Review collected in partnership with this hotel
 Report
Helpful?
Thank J. B
GrahamHotelSystems, Reservations Coordinator at The Kensington Hotel, responded to this review

Hello J. B, Thank you for your gift of feedback. Please accept my sincere apologies for the items you mentioned in your survey that made this stay less than satisfactory. I have passed this information along to my Housekeeping and Restaurant Managers for further review and follow up. If there is anything further you feel we should be made aware...

Denver, Colorado
Reviewed 3 November 2016

There are not many places to stay on campus, thus this is one of the better ones off campus. Shuttle to football game stops at front door which is very convenient. Did not eat there, too many other choices

Review collected in partnership with this hotel
 Report
Helpful?
Thank Gary D
GrahamHotelSystems, Reservations Coordinator at The Kensington Hotel, responded to this review

Hello Gary, Thank you for your feedback. We encourage you to dine in our wonderful Graham's Restaurant on your next stay. We also have tailgating on game days outside of the hotel with delicious dining and drink options. Please let us know when you are returning and we can ensure you have an exceptional restaurant experience. Warm Regards, Larry Wilson,...

Long Island, New York
Reviewed 1 November 2016

I came to drop my son off at UMich. The hotel personnel could not have been any nicer and more accommodating. They go out of their way to do what ever it is to make your stay more pleasant. The new renovations are beautiful and the hotel is clean, elegant, bright, cozy and welcoming. Unfortunately i got sick and had...

 Report
Helpful?
Thank TravelerUM
GrahamHotelSystems, Reservations Coordinator at The Kensington Hotel, responded to this review

Hello NYUMICHMOM, Thank you for your feedback regarding your recent stay in Ann Arbor. We pride ourselves on ensuring each guest feels like this is home away from home. We look forward to connecting with you soon on your next visit! Warm Regards, Larry Wilson, Jr.

55 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (3)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ann Arbor hotels
0.8 km away
Hilton Garden Inn Ann Arbor
5.2 km away
Ann Arbor Regent Hotel & Suites
6.6 km away
Weber's
Weber's
#12 of 34 in Ann Arbor
354 reviews
Show Prices
Show Prices
Show Prices
10.3 km away
Holiday Inn Express & Suites Ann Arbor West
0.2 km away
Holiday Inn Express & Suites Ann Arbor
4.8 km away
Residence Inn Ann Arbor Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1632 (Formerly Kensington Court)
Region: United States > Michigan > Ann Arbor
Price Range: $155 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kensington Hotel 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TravelClick, Hotels.com and Travelocity so you can book your The Kensington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Court Ann Arbor
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Kensington Hotel staff and other travellers.
2 questions
Ask a question
Goodyear, Arizona
Detroit, Michigan

See all questions (2)

Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool and lobby are on the first floor - street level.”
 of 5 bubbles toplawyer, 22 Mar 2017 | Read review
“They have rooms for pets but limited so book early.”
 of 5 bubbles wendybabits, 20 Mar 2017 | Read review
“Some rooms have windows that face walls. You might want to ask if this matters to you.”
 of 5 bubbles Molly66, 8 Mar 2017 | Read review
“Great room”
 of 5 bubbles gprier, 7 Mar 2017 | Read review
“Could use more than one regular coffee in room”
 of 5 bubbles rebeccahP6996CH, 25 Feb 2017 | Read review
5 of 5