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Sheraton Ann Arbor Hotel

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Sheraton Ann Arbor Hotel
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349 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Ardsley, New York
Reviewed 11 May 2015

My husband and I stayed here for graduation weekend. We were able to check-in at 2:30pm instead of 3pm which was very helpful because we had a Thursday graduation and plans for dinner beforehand. The queen size bed was very soft and the mattress was SO HIGH that I had trouble getting onto the bed (I am only 5'1"). Also,...

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Helpful?
Thank Susan A
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Susan A, Thank you for your business and taking the time to share your feedback. I appreciate both a great deal. Thanks for letting us know about the water pressure issue you experienced, we will look into that as it's not typically an issue here. Our shuttle does not run on Graduation or football weekends due to congestion &...

Salem, Massachusetts
Reviewed 5 May 2015 via mobile

Quiet, efficient and relatively soulless, that's the Ann Arbor Sheraton in a nutshell...not that there's anything wrong with that. Check in was efficient, the beds were comfortable and the club level lounge had enough provisions for us to make breakfast with, so overall, pretty nice. The real reason we close this hotel was that it provided free charging of our...

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Thank abecedarius
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Abecedarius, Thank you for your business and taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Steve Smyka & Staff

San Francisco, California
Reviewed 3 May 2015

Stayed here for a two-day event at the University of Michigan as amenities included free shuttle drop-off and pick-up within a certain mile radius to the hotel. The food was good with decent portions (fortuitous as the closest restaurant is Wendy's), customer service was friendly and efficient, and as an SPG member received access to the SPG club room (indicate...

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Helpful?
Thank Seira M
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Seira M, Thanks for your business & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. If I can be of service in the meantime, please call on me personally. Hospitably yours, Steve Smyka & Staff

Indiana
Reviewed 28 April 2015

Only stayed one night, but it was a truly positive experience. Check-in was smooth. Staff was very engaging and friendly. Room was spacious, clean and comfortable. The bed was like sleeping on a cloud. The best night's sleep I've had in a long time. May even purchase bedding from the Sheraton Store for my home. It was that comfy. Ordered...

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Helpful?
Thank Hope G
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Hope G, Thank you for your business and the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The beds are amazing and I highly recommend them for home use. I purchased one recently and have never slept so well! Warm regards, Steve Smyka & Staff

Grosse Pointe Woods, Michigan
Reviewed 18 April 2015

Had pretty high hopes for this hotel. Booked a Club Level room, so we had access to the club. Check-in was fast, and the receptionist was friendly. The room was large, and had a very comfortable bed. The bathroom was extremely small, though. The room also had very large windows, and had nice views. The club lounge was okay. It...

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1Thank Hotelman325
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Hotelman325, Thank you for your business and taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a...

Reviewed 7 April 2015

I stayed here for a night for my business trip. The room was spacious and clean. I also ordered room service which was chicken and spinach. The food was good and the staff was also nice. Overall, I would stay at this hotel again if I returned to Ann Arbor. There was free parking and the University of Michigan is...

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1Thank sp123boston
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear sp123boston, Thank you for your business and the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please call on me if I can be of service in the meantime. Warm regards, Steve Smyka & Staff

Chicago, Illinois
Reviewed 5 April 2015 via mobile

Just returned from a great stay! It was a busy weekend but we enjoyed the clean room, with comfy beds and a great pool area. Would stay here again in the summer, as you have the luxury of both indoor and outdoor pool. Service staff were great both at check in/checkout and at the bar! We used to choose Weber's...

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Thank Greeneyedgirl373
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Greeneyedgirl373, Thank you for the business & great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. If I can be of service in the meantime, please call on me personally. Warm regards, Steve Smyka & Staff

Coldwater, Michigan
Reviewed 29 March 2015

Absolutely one of the best conference places I've ever stayed at. Easy to access from the Interstate but not sitting right next to it. While it is located outside of Ann Arbor proper, we were quickly in the city with no confusion or trouble. Felt safe after dark walking around the property. The staff was super. It seemed our rooms...

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Thank Lyn D
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Lyn D, Thank you for your kind words & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Steve Smyka & Staff

Midwest
Reviewed 12 March 2015

This is one of my favorite hotels. Nothing terribly distinguishing about it, but a great all-around hotel. Rooms are comfortable, spacious and quiet. Check in is always easy and efficient. Nice bar area and restaurant. Workout room is nicely equipped. Location can't be beat - a 5-minute drive from the Ann Arbor airport, just off I-94, and fairly close to...

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Helpful?
Thank dwg51357
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear dwg51357, Thank you for the business & great review of our hotel! We are glad that you enjoyed your stay and hope to see you back again very soon. If I can be of service in the meantime, please call on me any time. Warm regards, Steve Smyka & Team

Rochester Hills, Michigan
Reviewed 9 March 2015

This is nice clean hotel in Ann Arbor. They have a club lounge that is open on weekends (which I havent seen very often). The rooms are standard Sheraton rooms and there is a gym and hot tub and plenty of parking. Would stay here again. Stayed in room 621.

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Thank RonanJordi
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear ledezmacjl, Thank you for your business & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. If I may be of service in the meantime, please call on me personally. Hospitably, Steve Smyka

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 

Additional Information about Sheraton Ann Arbor Hotel

Address: 3200 Boardwalk St, Ann Arbor, MI 48108-1774 (Formerly Four Points by Sheraton - Ann Arbor)
Region: United States > Michigan > Ann Arbor
Price Range: $151 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sheraton Ann Arbor
Four Points Ann Arbor
Ann Arbor Four Points
Ann Arbor Sheraton
Hotel Style:
#1 Green Hotel in Ann Arbor
#10 Family Hotel in Ann Arbor
#12 Business Hotel in Ann Arbor
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Questions & Answers

Questions? Get answers from Sheraton Ann Arbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer to stay on the Club Level whenever possible. It cost a little extra but its well worth it. They even have a happy hour every day”
 of 5 bubbles R2526TYchrisc, 16 Mar 2017 | Read review
“if you're considering a suite check prices for 2 rooms instead”
 of 5 bubbles sampchicago, 27 Jun 2016 | Read review
“Get a King room, preferable on the Club Floor if you want quiet comfort”
 of 5 bubbles Q2336GSangelac, 14 Jun 2016 | Read review
“upper floors are quieter”
 of 5 bubbles kco357, 30 Apr 2016 | Read review
“Pay for the club level, the benefits outweigh the costs!”
 of 5 bubbles rracosky, 13 Jan 2016 | Read review
5 of 5