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All reviewsnice breakfastroom was cleanfree breakfastyogurtlittle thingsother hotelsbriarwood mallstayed here for one nightshort driveconvenient locationbusiness tripwould stay againmini fridgecleaning staffbig houselobby areaoff the highway
Just spent the night here last Friday for a wedding in town. Wonderful customer service the entire stay, especially at check in. Super fast and friendly, even offered us complimentary water or pop ivy cold, all decked out in U of M coolers! I will...More
Super service at front desk. Maid missed our room the first night of 3. Very nice breakfast but they never had hot decaf coffee, probably from lack of use? Two days in a row, they ran out of regular coffee and one day they ran...More
Response from Samantha R, Manager at Fairfield Inn Ann ArborResponded 3 weeks ago
Thank you so much for taking the time to review us on Trip Advisor. I am happy to hear that the front desk was able to provide you with "super" service throughout your stay. I do sincerely apologize, however, about the fact that your room...More
We had asked for a 2 double bed room as we are a family of 4.
The room was adequate and comfortable, but there was this really strong damp smell and the a/c wasn't working. The front desk gladly moved us to another room, which...More
Thank Silvia B
Response from Samantha R, Manager at Fairfield Inn Ann ArborResponded August 17, 2018
We greatly appreciate your feedback from your recent stay. It is our goal to provide our guests with the highest quality of cleanliness and that includes smell. I sincerely apologize that we fell short of that in your first room and that, in addition, the...More
Stayed here for a baseball tournament.... this hotel should not be on the tournament list of hotels to stay. Barely a lobby to sit for down time and then you end up with a curfew because it’s too loud. Meanwhile our team was the one...More
Thank Jeanna W
Response from Samantha R, Manager at Fairfield Inn Ann ArborResponded August 8, 2018
Thank you for taking the time to give us your feedback regarding your recent stay. I do sincerely apologize that we were unable to meet your expectations. I have gone ahead and noted some of the concerns you mentioned to address in our upcoming managers...More
We had a family emergency and were needing a room near the hospital in Ann Arbor. I called numerous hotels and almost all were sold out. I called the Fairfield and explained the situation and Carlos was able to quickly accommodate us and even offered...More
Renovated in 2015, the Ann Arbor Fairfield Inn has stylish designed rooms and lobby. Located conveniently 2 miles away from the University of Michigan. Go BLUE! Briarwood Mall is only a short walk away with many ...Moreshops and dining choices! Come visit our hotel and #stayamazing! Less
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