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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

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Traveller (32)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent35%
  • Very good19%
  • Average10%
  • Poor19%
  • Terrible17%
Travellers talk about
“briarwood mall”(13 reviews)
“week stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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1 room, 2 adults, 0 children
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Reviews (126)
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11 - 15 of 124 reviews
Reviewed 8 March 2018

Lack of stove, 2 cooktops, poor washing machine facilities. Staff was friendly . Cooking supplies were sparse. we had to buy our own dish pan to wash dishes. No decaf coffee. Even though the facility wasn’t full, we had next door neighbors that were up...More

Review collected in partnership with Extended Stay
Thank Stephanie A
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 9 March 2018

Stephanie, one of the things we pride ourselves on is our commitment to our guests and communicating our services and amenities so our guests are well informed at check-in. We are so disappointed our dishware policy was not communicated to you during the check-in process....More

Reviewed 28 February 2018 via mobile

Great staff great price! Jenna was awesome. The room was exactly what me and my girlfriend needed. Had a refrigerator and microwave. Didn't have spend money on take out. Housekeeper was friendly when asked where to get extra towels. Had a great time. Will come...More

Thank Joseph H
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 1 March 2018

Joseph, thank you for staying at Extended Stay America. We are thrilled to read you loved your well-appointed room and our affordable rates as well as excellent service. We will be sure to share your compliments with the entire team, especially Jenna. Thanks again for...More

Reviewed 26 January 2018

The hotel was nice, everything was clean. The only issue the hotel does not accept cash. I had to leave go to a bank ATM to deposit cash to go back to the hotel to pay by card! So backward and stupid!More

Review collected in partnership with Extended Stay
Thank 907kristink
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 29 January 2018

Kristin, thank you for staying at Extended Stay America. We are glad you had a nice time with us and that you liked our well-kept property. That being said, we are sorry you were inconvenienced by our payment policy. This is standard industry practice at...More

Reviewed 14 January 2018

My family (and pooch) have stayed here a few times and would highly recommend the hotel. It’s a great mini-home away from home with a small kitchen that helps for long term stays. The rooms were clean and the staff very friendly and helpful.More

Thank Kaycee N
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 14 January 2018

Kaycee, thank you for being our guest and for taking time to review your experience at Extended Stay America. We are delighted to read you found us to be a good value and that you were pleased with the exceptional service from our staff. Thanks...More

Reviewed 14 January 2018

I stayed here on a trip home during the holidays. The staff and management were excellent, and made sure that we were well taken care of. The room was very clean and the location was convenient. I definitely plan on staying here again!More

Thank nateheuer
Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood MallResponded 14 January 2018

Thank you for choosing to stay at the Extended Stay America and for sharing your review with other travelers. It’s great to know you were impressed with the value we offer and the outstanding service provided by our staff. Reviews such as yours mean a...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$86 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$86 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (32)
Room & Suite (14)
Dining (1)
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Room Tips
"Budget Quality"
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"Rooms facing the expressway are going to hear expressway noises (duh)"
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"right by mall with lots of restaurants"
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"Hotel is located next to a busy interstate so request a room on the other side of the building if you are..."
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