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All reviewstypical courtyardlobby bistrofront deskcourtyard by marriottupgraded to a suitestationary bikenice optionpower outletswould stay here againfree weightsstarbucks coffeelounge areaup to datebusiness tripnice hotelindoor poolhotel is located
The room interior was quite modern. Newly renovated? However, I was very disappointed with the cleanliness of the room. We found several fly’s eggs and the water pressure in the bathroom was very weak. In addition, please make sure that you guys arrive before midnight...More
Thank Vincent H
Response from TMurley, Director of Sales at Courtyard Ann ArborResponded 3 days ago
We recognize your time is valuable and appreciate the feedback you have provided.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Courtyard Ann Arbor, I sincerely apologize for falling short...More
This Courtyard is rather new throughout. Lobby spacious and rooms well furnished and clean. Bedding excellent. Exercise room excellent with fine machines, hand weights, etc. Only one complaint was the noisy bathroom fan initiated and coupled with the one light switch.More
Response from TMurley, Director of Sales at Courtyard Ann ArborResponded 1 week ago
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard Ann Arbor.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the...More
I recently stayed at this hotel because of a visit to University of Michigan. The room was clean and updated. It was quiet most of the time with the exception of a group returning at 1:30 AM after a fun night out. My biggest compliment...More
Response from TMurley, Director of Sales at Courtyard Ann ArborResponded February 26, 2018
We are delighted to have been your chosen hotel during your recent stay in Ann Arbor. It was
truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical...More
The staff seemed rather "cold". The building has a strange lay-out so finding your way around is not easy. Staff don't want to be bothered by questions regarding this issue. This hotel does not include breakfast as a part of your stay. That would be...More
Response from TMurley, Director of Sales at Courtyard Ann ArborResponded February 5, 2018
Thank you for choosing to stay at the Courtyard Ann Arbor and providing your honest feedback..
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared...More
If you're a Marriott person and have stayed at any of the Courtyards with the facelifts they've been adding the last handful of years, count this as another one. Which to me is good, I like the recent updates, solid for the business traveler. So...More
Response from TMurley, Director of Sales at Courtyard Ann ArborResponded December 18, 2017
As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue...More