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Extended Stay America - Detroit - Auburn Hills - University Drive

Traveller (8)
Room & Suite (30)
Dining (1)
Overview
Hotel website
3315 University Dr, Auburn Hills, MI 48326-2363 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
Hotel website
Offers from Extended Stay America - Detroit - Auburn Hills - University Drive
Special Offer:Save up to 10% TODAY!
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (49)
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15
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LanguageEnglish
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1 - 5 of 47 reviews
Reviewed 1 week ago

We came to this hotel after our performance and nobody was at front desk for about 30 minutes. After we complained that we waited so long the receptionist got rude and defensive. It took her another 30 minutes to finally give us the room keys....More

Thank Goran I
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 1 week ago

Goran, we sincerely apologize for the delay you had at the time of your check-in and the poor service you received our associate. Your feedback highlights the areas we need to improve our game at, so it’s been discussed with the front office team to...More

Hotel's Favourite
Reviewed August 20, 2018 via mobile

My friend and I were in town for the Senior Olympics and we stayed at this hotel Friday & Sat and checked out Sunday. We found the staff friendly and helpful. We were on the main floor and parking was free. This hotel is a...More

Thank Southpawpoet
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded August 22, 2018

Thank you for the positive feedback of Extended Stay America. We are glad to know you enjoyed the service delivered by our associates and that you loved your well-equipped room. It was a pleasure hosting you and your friends, and we look forward to seeing...More

Reviewed August 12, 2018 via mobile

I chose the extended stay at as it was the closest hotel to the Meadow Brook Amphitheatre for a August 11th concert we were attending. The service was very friendly. However when we went up to our room the room had not been cleaned and...More

Thank Mona B
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded August 13, 2018

Mona, thank you for sharing your feedback. We are glad to know you were impressed with the great work delivered by our front desk associate and that our ideal location worked well for you. However, we are sorry for the cleanliness issue you encountered in...More

Reviewed July 24, 2018

This was a disappointing stay. We arrived at the end of a long day, going to bed very very late. When we pulled back the sheets....I found brown stains on the bedsheets. Seriously, I don't know who anyone could have put those sheets on a...More

Thank stopsein
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded July 24, 2018

Thank you for staying at our hotel. Please accept our sincerest apologies for the cleanliness issue you had in your room and regret the inconvenience it caused. We have made a note of your feedback and have shared it with the housekeeping team to be...More

Reviewed July 2, 2018 via mobile

When we got their they did not have a reservation for the hotel we already paid for. Then finally when we got into the room, the room was dirty! The room smelled like mildew, and the carpet was stained and sticky. My daughter who is...More

Thank Kayla V
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded July 3, 2018

Kayla, thank you very much for staying with us. We apologize that your suite was not spotless and below expectations. It appears that our room inspection procedure was not followed, and your concerns are being shared with our team to identify and fix the problem....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Room amenities
Microwave
Air Conditioning
Details
Price range
US$66 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$66 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Photos
Traveller (8)
Room & Suite (30)
Dining (1)
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Questions & Answers
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Miles W
May 5, 2015|
Answer
Response from juliebug25 | Reviewed this property |
None of the rooms that I saw, which were rooms that we're finished from the remodel, had a fireplace. They were still in the middle of the remodel when we stayed there. My guess is that none of them have a fireplace. Hope... More
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Room Tips
"Don't stay here!!!"
ppax86
Oct. 24, 2017
Read review
"Try to book on the 2nd/3rd floor. All the rooms face the parking lot, but at least you're higher up."
Vee_fra_Norge
Mar. 3, 2017
Read review
"Stay somewhere else."
GlassHalfFull13
Oct. 18, 2016
Read review
"Ask for a room that doesn't run along the road but the opposite direction since the hotel is in an L..."
3hutts
Mar. 17, 2016
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