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Nobody at the front-desk when we checked in at 3PM....smell of marijuana throughout the hotel, including our room...advertised as a non-smoking hotel...we had to move rooms...bring sandals for the shower...
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 4 weeks ago
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
I must to say I did like the hotel in general, and the lobby are big and they renew the most of it.
The rooms are nice, and the stuff are nicer.
I must to say that it's close to restaurants and the "Great Lakes...More
Response from 00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 15 June 2017
We are thrilled to receive a fabulous review of Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. We are delighted to read you were impressed with all that we have to offer, especially with your comfortable room and our convenient location. We...More
I stayed here 14 weeks, and the staff were always available, helpful and knowledgeable . The kitchenette was a blessing.
Maid service is good, but only once a week, although you can also go to the desk downstairs for what you need nineteen maid service,...More
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 17 October 2017
Thank you for choosing to stay at Extended Stay America. We are delighted to know our associates left you with a good impression of our hotel and that you also found us to be of a good value in the area. It was a pleasure...More
This is a low budget hotel and may be great for business travellers that are looking for just a bed and kitchen BUT room was not very clean and is in need of updating, candy wrappers stuffed between the bed and the wall, paint peeling...More
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 16 October 2017
Thank you for staying with us and sharing your experience. Please accept our apologies for failing to provide you with excellent service. We pride ourselves on providing an enjoyable stay to all of our guests, and we are committed to doing so. We appreciate your...More
booked the room for two nights, but left after one night and went to another hotel in the area.
the pull out couch had stains on the mattress. the in-room phone didn't work. the free breakfast was a joke - nothing hot...just some fruit and...More
Thank Tom M
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 3 October 2017
Tom, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More
US$85 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills ,