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staff is very rude....rooms are disgusting..room service never comes around....staff LIES to keep your deposit...stayed here for 12 weeks and staff refused our deposit....WILL NEVER RECOMMEND THIS HOTEL TO ANYONEMore
Thank Lorinda S
Response from RODEWAYINN-MI399, General Manager at Rodeway InnResponded 6 February 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
My wife and I live in metro Detroit and I will make sure that everyone I come in contact with does not give this place their money. The assistant manager was very rude, my wife and I got a room that is the furthest from...More
Room was smelly. Carpet had stains all over. Holes in comforter. Toilet paper in toilet and when i flushed it water went everywhere even under the wall into the bed area.Manager gone for a week! Staff was friendly. A/C was filthy.
I have stayed in budget hotels in some of the poorest countries in the world and they all outshine this one. When we got in to the room, we could clearly smell cigarette smoke, despite the obvious NO SMOKING sign on the door. We looked...More
I made the mistake of staying here after a concert at Pine Knob/DTE Energy Music Theatre. We only live an hour away, but my office is around the corner, so I just wanted a place to crash after a late night followed by an early...More