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Holiday Inn Express Hotel & Suites

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites
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275 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Reviewed 1 week ago

The breakfast was like all the other Holiday Inn Express locations in the U.S. except there was no gravy for the country biscuits, the ironing board would not stand on it's own, but maintenance brought me a new one quickly, and there was some construction, but I stayed in a room that was refurbished and it was the best room...

Thank Manny S
Phoenix, Arizona
Reviewed 22 August 2016

Most of the hotels in this chain are good, clean and reliable but this one stands out as being one of their best and I've stayed at many of them around the country. What sets it aside beyond the price value and amenities was the staff. They are helpful beyond belief. I have to go back to Auburn Hills for...

Thank IntlFlyer_9
About Hotel's Favourite Review
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate our staff’s efforts. We look forward to accommodating you again in the near future!

Amsterdam, The Netherlands
Reviewed 1 week ago

Lousy service with little or no attention to clients . Worse of all Room was not cleaned neither was the bathroom only beds were done .. For an overseas customer that is there for business the big NO NO. Even if youre on vacation it is terrible ...

Thank John B
Mechanicsburg, Pennsylvania
Reviewed 2 weeks ago via mobile

Stayed here from Sunday through Thursday night while on a training course. Was greeted with a smiling face and a nice welcome. The room was clean and well appointed and had no complaints about the maid service. Breakfasts got boring as there was little variety in what was offered. Pre-made omelettes made with cheese or the same with egg whites...

Thank June231995
Pontiac, Michigan
Reviewed 3 weeks ago

Stayed at this hotel over the weekend, and had a pajama party for my little sister. When I checked in with Dawn she knew that we were having a small get together. I left to go home and came back and a gentlemen was approaching the room at the same time as me, stating he had a noise complaint. When...

Thank derriaj
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi derriaj, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the charges you claim you have incurred. While you have mentioned on your review that corporate is already on top of this matter, we would still like to apologize for any inconvenience this may have caused you. Rest assured,...

Reviewed 29 March 2017 via mobile

Just spent two nights here. Michigan greatest Mal two minutes walk away including Sea Life. My room was very clean and equipment satisfying. Service very friendly. Room towards highway noisy but only getting louder early morning, so Ok. Breakfast unfortunately not surprising. Service respected my do not disturb sign the whole day. Light for Make Up in bathroom not bright...

Thank Tanya H
Toronto, Ontario, Canada
Reviewed 15 March 2017

I love Holiday inns. They are consistent where ever you go and the staff are always friendly. Reasonable breakfast. The rooms are always clean, everything works and in the event that something doesnt they will address it immediately They also have a really good rewards program that can build significantly. By being a member you also get a decent amount...

Thank Nigel V
Reviewed 13 February 2017 via mobile

Dropped in for a Sat/Sun shopping trip with my wife and daughter. Close proximity to Aquarium, Rainforest Cafe, Bass Pro, and more! Nice, clean suite. Lots of room and comfort. Pool/spa area was very clean and relaxing. Able to take in a much needed soak in the hot tub.

Thank JJT104
Reviewed 4 February 2017 via mobile

The place is very neat and manned by friendly staff. Parking is a breeze and the biggest attraction is the Lakes Outlet Mall right across the road. Their breakfast spread had variety not seen in typical express outlets of IHG. Worth a visit alone or with the family over a weekend but keep your credit card loaded as the biggest...

Thank Shyam P
Reviewed 2 January 2017 via mobile

The staff was super friendly. Our room was reasonably clean and comfortable. There was a questionable stain on the cushion of the bench in our room, so we didn't use it. Also, the cord for the bidet was dirty. But the rest of the toilet was clean (maybe a housekeeping oversight). We are members so we checked out at 2pm,...

Thank Kourtney_Tuscadero
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate the majority of our staff’s efforts. Your comments directly lead to some changes and we look forward to having you back again for another chance at a perfect experience.

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 3990 Baldwin Rd, Auburn Hills, MI 48326-1219
Region: United States > Michigan > Auburn Hills
Price Range: $209 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn
Hotel Style:
#4 Family Hotel in Auburn Hills
#5 Business Hotel in Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
7 questions
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Charlotte, Michigan
Eastpointe, Michigan
over a year ago
Athens, Tennessee
over a year ago
Beaver, Pennsyulvania, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a refurbished room!”
mannys654, 21 May 2017 | Read review
“Just ask for what you want and they will normally accommodate you if they can”
351nigelv, 15 Mar 2017 | Read review
“The suites were nice”
SLP18111, 8 Aug 2016 | Read review
“u can eat pancakes from 8 till midnight so great for ur hunger pains.”
wildbillutter, 8 Jun 2016 | Read review
“I was on the ground floor and did have some noise from the hallway and rooms above so being on a higher floor would probably help.”
sarah0263, 18 May 2016 | Read review
5 of 5
US$144* /night
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Prices are for 1 room, 2 adults
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