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Hilton Auburn Hills Suites

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Hilton Auburn Hills Suites
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781 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Green Bay, WI
Reviewed 9 May 2016

This is a nice hotel. However, my stay began with me being given a key to the room I had checked into online (via the Hilton web site) only to find that someone was already in the room. The room I was changed to had the thermostat hanging off the wall and it over looked the loading dock. The thermostat...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark R
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Mark R, Thank you for reviewing the Hilton Auburn Hills. Its a pleasure to read that overall you enjoyed your stay and complemented the cleanliness of the facility. However, I do apologize for the mishap you experienced at check in. Being checked into a room that is occupied or having maintenance issues is not a typical practice. Moving forward the...

puebla, Mexico
Reviewed 8 May 2016

The decoration and all the design is from the past maybe 20 years ago. Most of the rooms are connected directly to the public area. It is old fashion. No special Hilton experience.. More or less all rooms are the same. Even as hh gold and executive lounge the service is very limited. No early coffee nor any service after...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephan K
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Stephan K, Thank you for taking time to review the Hilton Auburn Hills. I would like thank you for being a HHonors Gold member. We certainly appreciate your loyalty to Hilton brand. I am disappointed that you indicated that there was "no special Hilton experience." Please be assured that I will share your review the Executive Management Committee to address...

Detroit, Michigan
Reviewed 7 May 2016

Nothing around. AC was broken, moths in the bathroom. I thought this was a hilton not a hostel. Internet connection was slow in the lobby. Food was good. Brussels sprouts were tasty. I expect a higher standard for a hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cesar G
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Cesar G, Thank you for reviewing the Hilton Auburn Hills on TripAdvisor. I am disappointed that we did not live up to your expectations as you encountered issues in your guest room. I can assure you that since your stay we have looked into your concerns and made the necessary corrections. Without guest reviews we are unable to grow and...

Taipei, Taiwan
Reviewed 7 May 2016

Your hotel is clean, thoughtful and humantarian. I feel very comfortable when I stayed with you. In the meantime, it is pretty close to the customer I planned to visit, that saved my time. I woudl comme back when I have a chance to visit Detroit in the near future.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Terkii C
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Terkii C, Thank you for the posting a review on TripAdvisor of your recent stay. It is terrific to read that your stay was comfortable and centrally located to save you time. We are looking forward to welcoming you back during your future travels. Sincerely, Rodney B Front Office Manager

Cleveland, Ohio
Reviewed 5 May 2016

I was impressed with my first stay last year, but my recent stay, this past weekend was very disappointing. The front desk staff was not friendly or welcoming. The room was damp, smelly, and dark..The placed us in a end unit facing towards the parking lot. It took 45 minutes for room service, and the food was delivered very cold...

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Helpful?
Thank TMMG
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

TMMG, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback as we are continuously looking for ways to improve and grow. Thank you for sharing the restaurant and room issues you encountered during your recent visit. Please know I have shared this information with our team and I can assure you this matter...

Kalamazoo, United States
Reviewed 4 May 2016

Excellent Hotel! Great stay!!! The hotel was full of kids...But it was peaceful and quite. Great food, Staff, and Room. Nice location to the Sport Complex. With so many teams staying at the hotel; Volleyball, Soccer, and Dance! The Hotel had enough room for everybody!! It was a great hotel and the girls had a great bonding experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tony S
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Tony S, Thank you Tony for providing feedback from your recent experience at the Hilton Auburn Hills. It is amazing to hear that your stay was peaceful despite the hotel being full. We look forward to seeing you once again when your travels bring you back to the Auburn Hills area. Sincerely, Rodney B Front Office Manager

Reviewed 3 May 2016

I've stayed at this Hilton before and it's consistently good. The rooms are spacious, reminds me of an Embassy Suites type set up. The breakfast in the morning is very good, and the room was spotless. There is a huge atrium in the middle, and the restaurant and lounge / bar are on the ground level - lots of natural...

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Helpful?
Thank TheMM16
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Michael S, Thank you for the wonderful review of the Hilton Auburn Hills. I am pleased to read that you enjoyed your stay at our facility. It is our effort to deliver exceptional service and a provide quality rooms. Thank you once again for providing your feedback. We hope to do more business with you in the future. Sincerely, Rodney...

Springfield, Illinois
Reviewed 1 May 2016

We were welcomed with smiles, all of our questions were answered promptly, and the breakfast service was excellent, the hotel staff took great care of us and kept out ruins excitement clean, no cutting corners!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank danag153
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Danag153, Thank you for sharing such a positive review of the Hilton Auburn Hills! We really appreciate your comments regarding our customer service and smiling faces. Again, thank you for the review. We hope to see you again in the future! Sincerely, Rodney B Front Office Manager

Grand Blanc, Michigan
Reviewed 30 April 2016

Staff is friendly and made things easy to check in and check out. Rooms are clean and comfortable with minimal noise of a busy hotel. Breakfast is amazing, with alot of options. I will be staying here again

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rachel R
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Rachel R, Thank you for taking a moment of your time to review the Hilton Auburn Hills. It is a pleasure to read that you enjoyed recent stay. Your positive feedback is much appreciate and we are looking forward to your return! Sincerely, Rodney B Front Office Manager

Louisville, United States
Reviewed 27 April 2016

Chose this property due to it's proximity to work let alone my brand loyalty to the Hilton properties, let alone the positive experiences that I have had over the years of travel and using this specific property within the brand. Furthermore, was paying a higher price than other local related properties to take advantage of the on site restaurant, bar...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dwane Y
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Dwane Y, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Rodney...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Great American Bar & Grill
Great American Bar & Grill
Cuisines: American, Steakhouse, Bar, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Suites Auburn Hills hotel near Detroit is the only full-service, all-suites hotel in Auburn Hills, Michigan. We are just 5 miles from the Great Lakes Crossing Shopping Mall, 3 miles from The Palace of Auburn Hills, and a short drive to DTE Energy Music Theatre. Whether you are traveling for business or leisure, the Hilton Suites of Auburn Hills and our surrounding areas share some of the most popular points of interest in Michigan. We will have you coming back time and time again! ... more   less 

Additional Information about Hilton Auburn Hills Suites

Address: 2300 Featherstone Rd, Auburn Hills, MI 48326
Region: United States > Michigan > Auburn Hills
Price Range: $153 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Auburn Hills Suites 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Orbitz, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Hilton Auburn Hills Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Motel Auburn Hills
Hilton Auburn Hills
Auburn Hills Hilton
Hotel Style:
#1 Green Hotel in Auburn Hills
#4 Business Hotel in Auburn Hills
#4 Romantic Hotel in Auburn Hills
#7 Family Hotel in Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auburn Hills Suites staff and other travellers.
6 questions
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Questions? Get answers from Hilton Auburn Hills Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the winter, choose a room that is away from the front side, as the snow plow may wake you up REALLY early (2-4 AM)”
 of 5 bubbles toballou, 14 Feb 2017 | Read review
“look at the room first”
 of 5 bubbles allanb790, 15 Jan 2017 | Read review
“Corner Suite on an upper floor”
 of 5 bubbles BeccaU, 31 Dec 2016 | Read review
“East facing rooms are very sunny in the AM. But, blinds are very good. Some could be a little noisier around the atrium and elevators”
 of 5 bubbles BradR311, 23 Aug 2016 | Read review
“Don't stay on the wing adjacent to the external mechanical room!”
 of 5 bubbles kbodick, 1 Aug 2016 | Read review
5 of 5