We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have stayed at this hotel 3 times this summer and service continues to be a problem. Each encounter involved a lack of or no clean towels in the room. The breakfast bar has minimal food at times and not staffed well. On my last...More
Review collected in partnership with Country Inns & Suites By Carlson
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Lois L
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, AlexandriaResponded 2 weeks ago
Thank you for reaching out to us. We apologize for the multiple issues you've encountered at that time regarding the breakfast, the cleanliness of your room and the hotel condition. Your comments will be shared with the hotel management for improvements and we hope you...More
July 21-22, 2017 We stayed here 2 nights while in town for a wedding checking in on Friday just after 3:00. Wi-Fi did not work. Saturday morning 7:45 we went down for breakfast to find the food pretty much gone and the coffee empty. I...More
1 Thank dvrate17
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, AlexandriaResponded 3 weeks ago
Thank you for sharing your experience with us. We sincerely apologize for the multiple issues you've encountered at that time regarding the breakfast, the key cards, the internet connection and the service you received from our staff, which made your stay less desirable. Your comments...More
We were on our way to mpls and decided to stay in Alexandria we picked country inn and suites. We walked into the room and the rug was very dirty ,paint on the walls needed a touch-up, the tv would not turn on the poor...More
Management response:Responded 3 weeks ago
We apologize you were not satisfied with the condition of the hotel during your stay. (PERSONALIZE TO THE GUEST)We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We stayed in a King suite on the 4th of July. I was impressed with our room! Very clean, very quiet, and the bed was very comfortable! The pool area was very nice as well. Staff was helpful. I have no complaints and WILL be...More
Last day of stay received a 8:00 am knock/pound at the door by the time I woke up and put pants on to see what was going on. I heard someone swipe the key to get in our room. I said "wait I'm getting dressed"...More
Thank Amy B
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, AlexandriaResponded 10 July 2017
Thank you for reaching out to us. We are sorry to hear that you were bothered by the noise made by our staff during your stay. This is definitely not the kind of experience we want our valued guests to have. Our team is working...More
US$94 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Carlson, Travelocity, Orbitz, Hotels.com, Expedia, Priceline, Booking.com, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Country Inn & Suites By Carlson, Alexandria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from countryale | Property representative |
I am sorry if you did not get a senior rate. Most of the time we do have the senior rate available. Certain times it does get turned off because of high demand of occupancy. It is based on the supply and demand. I hope this... More
I am sorry if you did not get a senior rate. Most of the time we do have the senior rate available. Certain times it does get turned off because of high demand of occupancy. It is based on the supply and demand. I hope this answers your question and that you have a great week.
Are you sure you want to delete this answer?
"will never return to Country Inn and Suites...anywhere"