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AmericInn Lodge & Suites Alexandria

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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Stanchfield
Reviewed 24 August 2015

Very friendly staff, easy parking, close to Walmart, Target and gas stations, pool is small but clean. Room had some to be desired, was quiet but we had a jucuzzi suite and the tile around the jucuzzi was broken and the fridge didn't keep things very cold, also there was no exhaust fan in the bathroom and the room AC...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
1Thank natalie a
Hutchinson, Minnesota
Reviewed 22 August 2015

We were in town for one night. The hotel is easy to find just off the interstate. Plenty of shopping and food nearby. We were able to check in an hour early. The hotel was booked full but it was never noisy or seemed crowded. Our room was quiet and clean. We needed a taxi later in the day and...

Review collected in partnership with AmericInn Hotels and Suites
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Thank debkay84
Prior Lake
Reviewed 9 August 2015

Requested a first floor room and was told the evening prior to check-in that the room would be available. When checking-in the front desk employee did not welcome us, no smiles and informed us we did not get a first floor room. With no elevator my ailing father is unable to walk stairs. We had to find another location to...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank carolek194
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

We are sorry to hear your stay was less than expected. We gave the options to 3 first floor rooms to accommodate your needs, you decided to keep the second floor room. We are in the works of renovation projects. We are once again sorry to hear your stay was not enjoyable.

South Dakota, United States
Reviewed 23 July 2015

The only reason they get any rating is because of the waffles. the air conditioner cover was broken so it rattled so loud you couldn't sleep with it on. When it wasn't on the room smelt damp and musty. The toilet ran almost constantly. the walls are so thin you could hear your neighbors using the bathroom. The bed was...

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Helpful?
Thank Jan L
Thiensville
Reviewed 21 July 2015

I booked a room here instead of at the conference site in effort to save some $$$. I have stayed at AmericInns before and have been impressed with the decor and room. Not this time. This AmericInn is in need of a renovation. The front desk staff were great. The lobby was nicely laid out. The room was a good...

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Helpful?
Thank Bill H
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

I am sorry to hear your stay was less than expected. On August 5th we did replace all of our beds, we are in the works of other renovation projects this fall. Thank-You for sharing these concerns with us.

Maple Grove, Minnesota
Reviewed 20 July 2015

Whenever we travel we always look for an Americinn option. The rate at this hotel was very good for the King 2 Room Suite we booked. The room was clean and well laid out. The only real complaints we had were noise. There was a Semi Truck with a refrigerated trailer right outside our window and everytime the refrigerator kicked...

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Helpful?
Thank David N
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

We are happy to hear you enjoyed your stay! Please keep in mind for any future stays to call the front desk with any issues. We would have been happy to locate the truck driver and have him relocate his truck. We look forward to any future stays you may have to Alexandria!

Reviewed 7 July 2015 via mobile

There was nothing wrong with our room or bathroom. This hotel is perfect for just passing through. Everything was clean. Didn't eat breakfast but it smelled good! Would stay again if ever in town again! Definitely would recommend to a friend.

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Thank Virginia J
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

Such wonderful comments you have left! I have shared them with the staff! Look forward to any future stays in the near future, and we hope you can enjoy the breakfast we offer!

Shakopee, Minnesota
Reviewed 28 June 2015

Saturday night stay over with room available on a very short notice, comfortable bed, however the tiles around the tub were discolored and could have been a mold issue. AAA discount honored, friendly staff. Got a room with a jacuzzi That was Great!!!

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Thank jeff s
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

Thank-You for your comments, glad to hear we could accommodate you last minute weekends in Alexandria are very busy! Look forward to any future visits you may have!

Farmington, Minnesota
Reviewed 16 June 2015 via mobile

I have stayed at many hotels over the years, and one of my go-to brands is AmericInn. My recent stay was by far the least pleasurable experience ever. The bed was way too soft, think a sleep number bed on 5. The pillows were that in name only, they were so squishy. The sofa bed was springy and uncomfortable. The...

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Helpful?
Thank TardisMama
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

Thank-You for your comments, I have brought these up to the staff and I can assure you all the issues have been corrected. We also received our new beds on 8/5/15. We would like for you to give us another try if you are ever in the area again!

Fargo, North Dakota
Reviewed 16 June 2015

Went to bed late & the pillow had a hair on it. Gross. Could be maid's so picked it off. Turned the pillow over and it had hair all over. Pulled back the sheet and it was rumpled & look used. Disgusting

Review collected in partnership with AmericInn Hotels and Suites
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Thank Dan A
NicoleWaxweiler, General Manager at AmericInn Lodge & Suites Alexandria, responded to this review

I am sorry to hear you were not happy with your recent stay. I have talked to my housekeeping staff on the issue you brought up. For future reference if you would ever come across an issue staff is on 24 hours and they would have taken care of this issue immediately for you. Thank you once again for taking...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about AmericInn Lodge & Suites Alexandria

Address: 4520 Highway 29 South, Alexandria, MN 56308
Region: United States > Minnesota > Alexandria
Price Range: $126 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — AmericInn Lodge & Suites Alexandria 2*
Number of rooms: 52
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Questions & Answers

Questions? Get answers from AmericInn Lodge & Suites Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main floor since there is no elevator.”
 of 5 bubbles jcking76, 29 Nov 2016 | Read review
“don't sleep in if you want breakfast”
 of 5 bubbles lindab00, 28 Aug 2015 | Read review
“If stairs are an issue for you request a room on the first floor. There is not an elevator.”
 of 5 bubbles DavidN90, 20 Jul 2015 | Read review
“Jacuzzi tub in room”
 of 5 bubbles C497DRjeffs, 28 Jun 2015 | Read review
“The two room "family" suite is perfect for couples. French doors to a living room with Jacuzzi!”
 of 5 bubbles 793scottk, 28 Jan 2015 | Read review
5 of 5