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Mercure Alger Aeroport

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578 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Venice, Italy
Reviewed 29 October 2013

Despite the exterior, is a very old hotel. Rooms have not been refurbished and the quality of the maintenance is absolutely poor. Toilets provide a "sense of dirty", bed are generally very very hard and with very very old mattress. This you can find it also in the so called '"suite" where I have been upgraded a couple of times....

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Helpful?
Thank UBMCL
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Ankara, Turkey
Reviewed 28 October 2013

I will be very clear in describing this hotel: 1- Very close to the airport and the below-the-average AVM of Algiers-BAB Azzouar. (+) 2- Hardly smiling personnel 3- Mostly outdated furniture and equipments (in my room, WC Clozet was water dripping and there was sign next to it: Save the water, I called the reception, Receptionist told me this: sir...

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Helpful?
Thank mustafaseyitoglu
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear MAURO CALZETTI, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Lier, Belgium
Reviewed 28 October 2013

Review collected in partnership with Accorhotels.com
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Thank Birgit P
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Bavaria, Germany
Reviewed 18 September 2013

Guess the title shows it all. The Hotel is definately overpriced and the staff, at least the ones we delt with where very unfriendly. Unfortunately the is no alternative to the proximity of the airport exept the Ibis Hotel which is more or less just next to it. The rooms where big enough but hair of either the cleaning ladies...

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Helpful?
Thank Peter G
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure...

London, United Kingdom
Reviewed 4 September 2013

Not many options if your want to go south on a domestic flight and your inbound flight arrives at the lovely hour of 1am. It is the only hotel in the airport area, and taking a taxi to downtown Algiers in the small hours might not be the most sensible thing to do, especially if one can avoid it. The...

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Helpful?
Thank andrasz
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Edinburgh, United Kingdom
Reviewed 24 August 2013

What can I say, my room was clean, the bed was reasonably comfortable, and the air conditioning more or less worked. The breakfast is ok, if you're getting it thrown in with whatever rate you are paying, but on my second trip here it wasn't included in, and was quite pricey for what you get... (There is a patisserie and...

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Helpful?
Thank AngrySteve
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Sharjah, Sharjah, United Arab Emirates
Reviewed 18 June 2013

Although the Hotel is 5 Stars Hotel , However in review of all Facilities / Stay / Restaurants you Feel that it dose not Deserve the 5 Stars , and should be 3 only Hotel Staff is very Friendly , and Cooperative and they cab give very Good assist , however the Breakfast is Extremely Poor , internet Connection Keep...

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Helpful?
Thank sh_kahwaji
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review
Google Translation

cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure...

Wrexham, United Kingdom
Reviewed 25 May 2013

Arriving in Algeria on business I was obliged to spend a day waiting in the Capital before catching an internal flight so this stay was a test of an ‘airport’ hotel and its facilities. The first surprise for a first time visitor is the level of security which is in place not just at this hotel but in Algeria in...

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1Thank Bigkiwi
Stockholm, Sweden
Reviewed 23 May 2013

Durty rooms and very old beds/hotel, could not sleep as felt very bad, Changed the room and still not confortable. Very expensiv paying 505 € for 3 nights !!! it's not worse to stay even free of charges

Review collected in partnership with Accorhotels.com
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Thank Sam7525
Beirut, Lebanon
Reviewed 16 April 2013

the hotel location is great, but they should pay more attention on the cleanliness and the food quality and variety especially the breakfast, the rate is too expensive for the service they provide, and the sleep quality is really poor due to the bed set, the team is freindly and supportive

Review collected in partnership with Accorhotels.com
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Helpful?
Thank majico

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16024, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: $176 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the street”
 of 5 bubbles vivek772015, 18 Mar 2017 | Read review
“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
 of 5 bubbles 688laurentv, 11 Nov 2016 | Read review
“i was in room no 1215 which has a gutter smell so avoid this room not sure if the other room too have this smell”
 of 5 bubbles 600ramans, 29 May 2016 | Read review
“Ask for room from 09th floor and above”
 of 5 bubbles 75customer, 15 Apr 2016 | Read review
“Clean the rooms before you let new guests in. Do not use plastic cups. Offer more decent food”
 of 5 bubbles ronakh852, 31 Oct 2015 | Read review
5 of 5