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Traveller (142)
Room & Suite (55)
Pool & Beach (11)
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Overview
  • Excellent27%
  • Very good42%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
“near airport”(3 reviews)
“first floor”(2 reviews)
“nice pool”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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Traveller rating
12
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7
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LanguageEnglish
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1 - 5 of 56 reviews
Reviewed April 12, 2018

The staff was pleasant and they fixed the light and an outlet, after they were made aware of the problem. It is a bit over-priced for what you get. As it is near an international airport, there should be a better selection of TV channels...More

Thank Kathy M
Reviewed March 23, 2018 via mobile

Stayed here for five nights. Hotel is decent with all modern facilities. Excellent staff and very nice outdoor pool. Only problem is that the location is outside the city hence to buy glossary or any other item you need to go by taxi.

Thank ShantanuJalgaonkar
Reviewed March 4, 2018

Upon arrival I was told my room was in bad condition and that my reservation was moved to another hotel. The hotel had my mobile phone number and my email, however no one contacted me. The receptionist said that it was not his business and...More

Thank Sofia R
Reviewed February 1, 2018 via mobile

Nice building but the place is dead. The AC in the room is a wall unit takes forever to cool. The place is a nice building but it’s too far from everything. Stay in down town Santa Cruz it’s worth the extra distance. The issue...More

Thank T7648YAwilliam
Reviewed February 1, 2018

Air conditioner didn't work. A huge roach on the floor, horrible breakfast, are just a few of the features greeting you. When I advised the staff the AC doesn't work, they didn't care. No apologies, no empathy whatsoever.

Thank Nycbenb
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$91 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (142)
Room & Suite (55)
Pool & Beach (11)
Dining (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Renee C
August 11, 2017|
AnswerShow all 2 answers
Response from tanita71 | Reviewed this property |
The plugs are both round and flat. You might want to bring the round one to use in some places but most of the places will be just fine. Cell phones and laptops will be ok either with 220v or 110v but if you bring something... More
1
Vote
Alfred B
January 15, 2017|
Answer
Response from Marty W | Reviewed this property |
unsure. check with them, as much depends on the occupancy at the hotel on the day you are there.
0
Votes
COCHALITA F
September 15, 2016|
AnswerShow all 2 answers
Response from Marty W | Reviewed this property |
Yes, they have a contract service that will shuttle you to and from the hotel to the airport. You must request it in advance
0
Votes
Room Tips
"I've always gotten (been assigned) a 1st floor room with a pool view and with a one night stay..."
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"Avoid any rooms on the ground floor, very noisy and full of roaches."
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"rooms on the second floor are better, get one overlooking the pool."
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"The best is the Pool View"
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