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Cresta Mowana Safari Resort and Spa

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430 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Gaborone, Botswana
Reviewed 4 January 2016

It was a relaxing 2days get away from the city. On our arrival the staff was very helpful.At night i phone the reception and asked for an extra blanket but never got it. The passage to the rooms are quite dark, i think they need to put more lights since it's in the wild. One more complain! The day we...

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Helpful?
1Thank AISHABHOYROO
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Aishabhoyroo Thank you for reviewing Cresta Mowana Safari Resort & Spa on Tripadvisor. We are pleased that you had a relaxing 2 days away from the city. We appreciate your feedback highlighting areas in our operations where we can do better. These are being addressed. We wish you a happy 2016. Kind regards John Gray, GM, Cresta Mowana Safari...

Gaborone, Botswana
Reviewed 3 January 2016

No bin in the room and the small one in the bath was not emptied till i took it out. Used cups were not cleaned till taken out of the room. But all in all the services was superb. The guide was preoccupied with small talks as compared to showing us animals

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Helpful?
1Thank tebogos2016
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Tebogos2016 Thank you for staying at Cresta Mowana Safari Resort & Spa during the festive season. We are sorry about the service glitches you experienced. We are pleased to note that all in all the service from the team was superb. We wish you the very best for the year ahead. Kind regards John Gray, GM, Cresta Mowana Safari...

Francistown, Botswana
Reviewed 3 January 2016

Customer service and mystery guest initiative to be implored urgently, service very slow at check in and check out, otherwise activities compensated for the bad first impressions, Also dinner and breakfast times be adjusted to conventional hospitality times of 630 instead of 7 and they mess with a lot of peoples eating patterns.

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Helpful?
1Thank Batsho
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Batsho Thank you for staying at Cresta Mowana Safari Resort & Spa. We are pleased to note that you enjoyed activities at our Safari Resort. We appreciate your feedback on areas needing improvement. We are reviewing our internal processes with the aim of doing better. We wish you the very best for the year ahead. Kind regards John Gray,...

Gaborone
Reviewed 3 January 2016

Urgent manament attention is needed.The standard is gradually going down.The staff needs motivation.otherwise the experience was great.They can still improve to offer value for money and to attract more visitors

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Helpful?
1Thank orebotset
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Orebotset Thank you for staying at Cresta Mowana Safari Resort & Spa and for sharing your experience on Tripadvisor. We are looking into the concerns highlighted in your feedback regarding our staff. We wish you a good year ahead. Kind regards John Gray, GM, Cresta Mowana Safari Resort & Spa

Gaborone
Reviewed 2 January 2016

Increase staff at the reception during festive season, we experienced ques (though not very long) when checking in and out. The food wasn't very nice, esp lunch and dinner, ended up going out to look for better restaurants.

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Helpful?
1Thank tabonasadieh
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Tabonasadieh Thank you for reviewing Cresta Mowana Safari Resort & Spa on Tripadvisor. It was an honour to have you as our guests during the festive season. We appreciate your feedback on areas where we can do better. We wish you the very best for 2016 and look forward to welcoming you back to Mowana. Best regards John Gray,...

Gaborone, Botswana
Reviewed 2 January 2016

Overally great, it has an awesome garden and facilities which allow you to relax and relax. the food is lovely and you feel like you are not in Botswana, the weather and vegetation is so different, we enjoyed.

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2Thank Itayi M
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Itayi M Thank you for staying at Cresta Mowana Safari Resort & Spa. We are delighted that you enjoyed your stay with us and were able to relax. We wish you the very best for 2016. Best regards John Gray, GM, Cresta Mowana Safari Resort & Spa

Gaborone, Botswana
Reviewed 1 January 2016

If we keep like this then surely the stars will fall, soon will have no star. Local travellers are taken for granted. The variety of food was so less, eg grilled lamb was served for 3 consecutive dinners.

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1Thank thapeloo
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Thapeloo Thank you for staying at Cresta Mowana Safari Resort & Spa. We were honoured to have you as our guest. We are sorry to read in your feedback that you felt local travellers are taken for granted. This is certainly not what we believe it. All our guests at Mowana are important to us. Whilst our buffet includes...

Gaborone, Botswana
Reviewed 28 December 2015

I and my family had a good, refreshing stay at Mowana Safari Resort and Spar, that met our expectations. We enjoyed most the game dirve and Victoria Falls tour. We will always be ready for the second Kasane coming anytime.

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1Thank oagengk
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Oagengk Greetings from Cresta Mowana Safari Resort & Spa. We are delighted to note that you and your family had a refreshing stay at Mowana. We look forward to seeing you on your second visit to Kasane. Kind regards John Gray, GM, Cresta Mowana Safari Resort & Spa

Gaborone, Botswana
Reviewed 28 December 2015

This was a fantastic stay overall. The Food and Beverage team is absolutely on point and so is the Housekeeping Department. They do their work so much passion, will visit again. The whole family was happy.

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Helpful?
1Thank keabs
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Keabs Warm greetings from Cresta Mowana Safari Resort & Spa on the banks of the Chobe River. Thank you for letting us know that you had a fantastic stay with us and that the whole family was happy. It was our pleasure to be of service to you. We look forward to welcoming you back. Best regards John Gray,...

Francistown, Botswana
Reviewed 28 December 2015

small boat needed for carrying small number of people that will to cruise at any time.my suggestion is small cruise boat can carry small number of people at any time.small boat needed for carrying small number of people that will boat cruise at any time.my suggestion is small cruise boat can carry small number of people at any time

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Helpful?
Thank tlhabologoc
Cresta_Hotels_Group, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Tlhabologo Chingapane Thank you for reviewing Cresta Mowana Safari Resort & Spa. We appreciate the full marks awarded on Tripadvisor. Your suggestion for a smaller boat has been forwarded to our activities team for review in line with the safety guidelines of the national parks. We look forward to welcoming you back. Kind regards John Gray, GM, Cresta Mowana...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Cresta Mowana Safari Resort & Spa situated on the banks of the mighty Chobe River in Botswana is one of southern Africa's sustainable tourism destinations where luxury exists in harmony with nature, providing a unique location from which to explore the magical wonders of untamed Africa. Game, including herds of elephant, antelope, giraffe, zebras, lions, leopard and many more, roam freely in the nearby Chobe Game Park. Sunrises and sunsets in this part of the world, with the Chobe River and Namibian flood plains as a backdrop are the substance of dreams. Birdlife is in abundance. Bird species unique to this part of southern Africa can be seen on the property as well as on the banks of the Mighty Chobe River. Facilities at Cresta Mowana Safari Resort & Spa include 110 luxury air conditioned bedrooms and 4 suites all with river views, a 9 hole golf course and fully equipped spa. Each guest room has a private balcony. In these tranquil surroundings you will come to experience true comfort, superb accommodation, gourmet cuisine and African inspired menus and only the best in personalised 'African-style' service. Play a round of golf on the famous golf course or enjoy bird watching on the banks of the mighty Chobe River. Take time to interact with the un-spoilt natural and beautiful surroundings while enjoying a leisurely massage at the Mowana Spa. All 110 bedrooms and four suites boast spectacular river views and have been tastefully decorated in an ethnic style to compliment the natural ambiance. Both the Serondella Restaurant and Savuti cocktail bar overlook the Chobe River and Namibian flood plains, the ultimate place to watch the abundant wildlife gathering at twilight. The Spa at Cresta Mowana is beautifully designed, featuring natural textures and ethnic elements. It is in harmony with the surrounding Chobe National park, a serene space that offers sanctuary from the stresses of life. With four private treatment rooms complemented by a raised deck overlooking the mighty Chobe River on which open air pampering sessions are highly recommended, the Mowana Spa offers state of the art facilities and a range of Clarens treatments and therapies that will have you spoilt for choice. Life doesn't get much better than this. Day trips can be organized to Victoria Falls, just 80 kilometres away from Cresta Mowana Safari Resort & Spa. ... more   less 

Additional Information about Cresta Mowana Safari Resort and Spa

Address: Chobe River, Kasane, Botswana (Formerly Mowana Safari Lodge)
Region: Botswana > North-West District > Kasane
Price Range: $442 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cresta Mowana Safari Resort and Spa 5*
Number of rooms: 114
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Also Known As:
Mowana Safari Hotel Kasane
Mowana Safari Lodge
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Here's what travellers have asked, with answers from Cresta Mowana Safari Resort and Spa staff and other travellers.
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Questions? Get answers from Cresta Mowana Safari Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms from number 300 are closer to the parking area.”
 of 5 bubbles , 5 Dec 2016 | Read review
“go to spa for infinity pool.”
 of 5 bubbles alastrequestgrimbo, 13 Nov 2016 | Read review
“Beware of the HOT plates at the buffet.”
 of 5 bubbles 513lindsayt, 24 Oct 2016 | Read review
“There are no elevators so if mobility is an issue or you have a lot of luggage, book a ground floor.”
 of 5 bubbles JD419, 11 Oct 2016 | Read review
“all have river views - second level better”
 of 5 bubbles laurendan73, 1 Oct 2016 | Read review
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