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Karavansara Retreat & Residences

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#112 of 320 Hotels in Siem Reap
Certificate of Excellence
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331 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Sydney
Reviewed 15 September 2014

I had a wonderful time. The hotel staff were all such wonderful people. They were so friendly and warm. They kept the place very clean and tidy (with the exception of the pool) and were very helpful with bits and pieces. I would happily go back there again and recommend the hotel for other people.

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Helpful?
Thank JayLan39
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

I am glad that you enjoyed your stay at the Karavansara. Please accept our apologies for the small pool issue and rest assured that it has been taken care of properly. We appreciate your constructive feed back.

Hanoi, Vietnam
Reviewed 27 August 2014

We came in a group of 7 ,so we rent an apartment for 5 + additional 1 room for 2 for total 2 nights. I stayed at the apartments with 4 other girls. It was very spacious(2 bedrooms with giant sofa in the living room),well furnished,clean,quiet (although it is in walking distance to Pub str.) and made us feel very...

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Helpful?
Thank Ahn V
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

The apartments are very popular these days as many people like to have the convenience of the kitchen especially when they travel for a longer time or with kids. Next time please ask Chef Chinda for some alternative breakfast options. I am sure that she will help you find something delicious.

Stockholm, Sweden
Reviewed 28 July 2014

Good calm hotel located close to the river. Walking distance to Pub street how ever you need to take a tuk-tuk to get to the main attractions. Good hotel with an OK breakfast. Wifi was not that good. Pool was very dirty

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Helpful?
1Thank Thomas_Nilsson
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Thank you for the comments. We are working to keep the cleanliness of the hotel as high as possible. Also, please note that the wifi in Cambodia will always be slower and a bit more erratic than some of the other neighboring countries.

Reviewed 24 July 2014

I must say that I am talking about the retreat hotel, not residences, the cheap one, although they share management and many other things. The hotel is nice, rooms are big, clean and with lots of natural light, they have even a balcony. The swimming pool is not that big, but as it is rarely used you can be at...

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Helpful?
8Thank josemanuelh
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

I am so sorry that you had so many issues with your stay at the hotel. We have recently released the manager that was in charge during your stay in an effort to keep the customer satisfaction at a higher level. Your comments about the detailed issues are very appreciated. That said, however, I very much take exception to your...

bilbao
Reviewed 19 July 2014 via mobile

The place is beautiful and comfortable and the staff is very nice. The rooms are big enough and there is a swimming pool. They offer complete breakfasts and a huge variety of them. It's very near to the centre and It's not expensive. Great hotel!!

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Helpful?
Thank careca82
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Wow. Thanks for the great comments. Safe travels in the future.

Reviewed 19 July 2014

I and my brother stayed over here for 3 nights. Staffs were very nice and fiendly. Sopheap, a staff, was very talkative. He always talked to us every morning. If you have no idea what to do, or where to go, ask him ! We also used Karavansara's vintage mercedes benz for travelling around Siem Reap. Car was great, very...

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Helpful?
Thank siriVVut
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Thank you! Please come again to Siem Reap. There are always more things to do.

Reviewed 17 July 2014 via mobile

This place is amazing! We stayed for a week, and not one day did we feel unwelcome. The rooms are clean, the staff super friendly, the food is great, the pool is great, and the price is more than right! Plus, the hotel is only about 5 minutes walking to the center. If any of the staff gets to read...

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Helpful?
Thank Lukas B
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Please come again!

New York City, New York
Reviewed 11 July 2014

I stayed six nights. The simply decorated room was spacious, clean and comfortable. I enjoyed nice breakfast in the Cambodian stylistic architecture. Great location that is close to Old Market and more. Hotel's staffs are friendly and kind. I would go back to this hotel. I would love to go back to Cambodia. I recommend Karavansara to anyone who is...

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Helpful?
Thank Mayumi Y
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Thanks for the great review.

Helsinki
Reviewed 5 July 2014

First time in Siem Reap and we liked the hotel very much. Quite small hotel, but service and staff were excellent and very wellcoming to us. Location is great abd near pub street but still very peaceful place. Room was simple but clean.

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Helpful?
Thank HannaJamppa
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review
Google Translation

Excellent! Cheers

Singapore, Singapore
Reviewed 28 June 2014 via mobile

Hotel room was clean and staff is very warm and friendly. Well located and walking distance to attractions. If not because of the many mosquitos in the room, the hotel room would be 4 points instead of 3.

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Helpful?
Thank Vinceteo
Vin K, General Manager at Karavansara Retreat & Residences, responded to this review

Thank you for choosing to stay at Karavansara Retreat & Residences, and thank you for taking the time to leave a review. Your feedback is important to us and I will speak to our Maintenance and Housekeeping team regarding the mosquitoes. If you don't mind, could you please contact me directly so I can ascertain your room number. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Karavansara Retreat and Residences is unparalleled — a world cultural heritage site, a beautiful natural environment, award-winning architectural design, exceptional service and a small number of rooms to ensure exclusivity and privacy. The ethos of Karavansara is founded in the sophisticated luxury that is afforded by attention to the smallest details. Come join us for an enriching, enlightening and rewarding 'lifestyle' experience that will make this the holiday you will always cherish. Comfort, convenience, relaxes and delicious are the hallmarks of Karavansara Retreat and Residences. ... more   less 

Additional Information about Karavansara Retreat & Residences

Address: Street 25, Archa Sva Road, Wat Bo Village | Salakamroeuk Commune, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $41 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Karavansara Retreat & Residences 3.5*
Number of rooms: 23
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Also Known As:
Karavansara Retreat And Residences
Karavansara Retreat & Residences Hotel Siem Reap
Hotel Style:
#47 Romantic Hotel in Siem Reap
#52 Family Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Karavansara Retreat & Residences staff and other travellers.
5 questions
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Questions? Get answers from Karavansara Retreat & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the second floor are likely quieter”
 of 5 bubbles Jameelwinter, 29 Nov 2016 | Read review
“3 bedroom apartment has refrigerator, washing machine (very old) & oven. 1 double bedroom, 1 double bedroom with bathroom, 1 Twin bedroom.”
 of 5 bubbles chaoi2016, 2 Aug 2016 | Read review
“go for the apartment hotel suites...hotel rooms on the ground floor are not recommended”
 of 5 bubbles , 23 Jul 2016 | Read review
“I hope my review is fair and balanced and helpful to management.”
 of 5 bubbles daventurer, 20 Apr 2016 | Read review
“We stayed on ghe street level, easy access but a little bit noisy”
 of 5 bubbles parisian62, 24 Feb 2016 | Read review
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