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The Privilege Floor by BOREI ANGKOR

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The Privilege Floor by BOREI ANGKOR
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2,258 Reviews from our TripAdvisor Community

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Showing 1,697: English reviews
Reviewed 8 November 2016 via mobile

Our reception was excellent. A stay more than pleasant. So much kindness and avenance. We have been delighted by everything. I highly recommend this hotel if you are looking for a real service and a lot of attention. A special thank you to Pin, who took really care of us, Sokhom (Alex) who made us spend a beautiful evening, and...

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Helpful?
1Thank Romain P
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Romain P, We know you are busy but still manage to leave us your comments here. Thank you for all the kind words you are sharing and we are delighted that the staff made it to their personal happiness to meet over your satisfaction. We would be grateful if you give us another chance to serve you again in...

Baltimore, Maryland
Reviewed 7 November 2016

Put simply, this is one of the best hotels I have ever had the privilege (it really is aptly named!) of staying at. I have traveled extensively over the past 10 years including in Asia and I have been repeatedly blown away throughout my stay here. I really almost dont even want to leave. The staff here in elegantly dressed...

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Helpful?
1Thank Peter H
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Peter H, Without your review given here, we wouldn’t be able to share your personal experience to other travelers. Nothing else could ever make us happier than seeing our guests truly happy. Let us serve you again if you do come back in the future. Kind regards, Chan Sophea General Manager

Canberra, Australia
Reviewed 7 November 2016

Arrived early and a room was arranged straight away. Met Mr Bona who promised an upgrade next 2 nights. (Not sure why we deserved this?) Room 341 was a massive stunning room with spa, steam room, sauna, dining table and large meeting room. All staff met during the stay have been extremely friendly and helpful. Extremely clean and only a...

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Helpful?
3Thank rogercanberra
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Rogercanberra, Thank you very much for your kind words given in this review. Without a chance you offered us to serve you, it wouldn’t be possible we got to know you at this personal level. Thank you for trusting our service and we look forward to welcoming and serving you again in the future. Kind regards, Chan Sophea General...

Reviewed 7 November 2016 via mobile

Really great service, professional staff, clean rooms, i would stay again. Only stayed for one day but was really worth the one nite. Easy transfer to airport, unfortunately the air conditioning was leaking alot but no big problem,

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Helpful?
1Thank commetlukeometer
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Commetlukeometer, Thank you for your kind words and the time you took to share them with us here. It is great to hear, that you have enjoyed having your wonderful time with us. Rest ensured, that we will take your comments for further encouragement within our team members to ensure personal service and warm welcome for your next visit...

Miami, Florida
Reviewed 6 November 2016

This hotel was great. We stayed at 5 different hotels in our travels through Asia, and this was by far the best staff we had. Their attention to detail was incredible and made our stay very special. Our personal concierge, Py, helped us with every detail, and even rode with us on our way back to the airport to say...

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Helpful?
2Thank kmarsh21
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Kevinmarshburn, Thank you for your kind comments you have shared here. We are happy to hear, that you have enjoyed your time with us. Rest ensured that we will do whatever it takes to be appearing on top notch at all times. As we continue to do so, trust that your next visit will make a lot of better...

Sydney, Australia
Reviewed 6 November 2016

We absolutely loved our time a The Privilege Floor @ Borei Angkor! The level of service received was outstanding with all staff going above and beyond. The actual accommodation and facilities attached ensured we felt relaxed, comfortable and looked after the whole time we were there and really were beyond anything we had ever experienced. Our host's name was Thetima...

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Helpful?
Thank gallimoreclare
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Gallimoreclare, Thank you very much for the positive note on our service. It takes time and efforts to get each team member well trained as to optimize personalized service at the optimal level. Therefore, it is our great pride to see that you enjoyed the encounters with our team. As we are constantly improving our services and facilities from...

Essex, United Kingdom
Reviewed 6 November 2016

There are not enough superlatives to describe this hotel! From the moment Judy and our personal driver, Samdang (?spelling. Sorry!) met us at the airport, to the moment that we were dropped off by them prior to our departure, we were treated like royalty. No request was too much for any of the staff members. We were all addressed by...

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Helpful?
1Thank Docta_hu
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Dicta_hu, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your returning visit in...

Reviewed 5 November 2016 via mobile

Stayed for 5 nights. Good location for visiting Angkor Wat (we took tuk tuks which were readily available in front of the hotel entrance) as well as Pub Street. The resort is tucked inside, away from hustle and bustle of the road - so it is not noisy for sleeping at night. Staff were very friendly and welcoming, and quite...

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Helpful?
1Thank Jiwon H
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Jiwon H, Thank you for the great review given us here. We can’t describe how happy we are to see your happiness and I believe the staff would be very proud of themselves as they achieve their mission and goal by actually winning over your satisfaction. We do hope you will return back someday and we can’t wait to...

Reviewed 5 November 2016

Following a month of volunteer teaching in Siem Reap, an exhausted two travelers checked into the Borei Angkor for a three day respite before heading home. The physical beauty rivaled any luxury hotel, the service was second to none. The hotel was immaculate, the food impeccable and our stay memorable. This was one year ago. We recently returned to find...

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Helpful?
1Thank Judy F
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear Judy F, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again....

Anacortes, Washington
Reviewed 5 November 2016

My friend and I stayed on the Privelege Floor in Oct 2015. We paid a budget price and we were on the first floor. Unfortunately they were using Laquor down the hall and the fumes were a bit intense. So I went out for lunch and my friend stayed at the Hotel, she mentioned the fumes and when I returned...

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Helpful?
Thank 14plates
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this review

Dear 14plates, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Chan Sophea General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 

Additional Information about The Privilege Floor by BOREI ANGKOR

Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 17252, Cambodia (Formerly The Privilege Floor)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $134 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Privilege Floor by BOREI ANGKOR 5*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Siem Reap
#4 Family Hotel in Siem Reap
#6 Spa Hotel in Siem Reap
#7 Luxury Hotel in Siem Reap
#24 Business Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from The Privilege Floor by BOREI ANGKOR staff and other travellers.
18 questions
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Questions? Get answers from The Privilege Floor by BOREI ANGKOR staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good to get a room with a balcony that will give you a good view of the amazing Cambodian sunsets.”
 of 5 bubbles patrickstevens79, 23 Feb 2017 | Read review
“Ask for a room overlooking the pool.”
 of 5 bubbles paljoey1075BD, 22 Feb 2017 | Read review
“The rooms viewing the pool have a nice balkony.”
 of 5 bubbles peterwroehrig, 14 Feb 2017 | Read review
“The Privilege Floor at Borei Angkor operates on Levels 3 and 4. We were in Room 420 which is ideal.”
 of 5 bubbles CarlJohn, 13 Feb 2017 | Read review
“The PF gives you very comfy rooms, quiet breakfast area, oasis in the middle of SiemReap!”
 of 5 bubbles Geraldine554, 12 Feb 2017 | Read review
5 of 5