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Raffles Grand Hotel d'Angkor

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1,625 Reviews from our TripAdvisor Community

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Showing 1,381: English reviews
Franklin
Reviewed 17 December 2014

I had the opportunity to stay at two different Raffles hotel locations when in Cambodia. Neither disappointed. They were professional and courteous, the room and service was excellent and the food, very pleasing.

Review collected in partnership with Raffles Hotels & Resorts
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Helpful?
Thank cherryt420
RafflesSiemReap, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

I am delighted to know that you have had wonderful stays in our Cambodia destinations and that your experiences had been pleasurable. Looking forward to your next visit to Angkor. Kind regards, Charles Demange Hotel Manager

Hong Kong, China
Reviewed 15 December 2014

Its colonial style creates a lovely contrast to the Angkor Wok. Professional and pleasant staff makes my 2 nights stay in the hotel perfect. The room is a bit small but providing fresh fruits every day. I love the terrace which facing the beautiful garden and swimming pool. Morning buffet is plentiful too. Walking distance to the circus, Phare.

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Helpful?
Thank tiny_bee_fiona
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Valued Guest, We are pleased that you had a perfect stay and enjoyed the amenities and in particular the pool after a day of touring magnificent Angkor. We hope to see you back Best wishes Pieter van der Hoeven General Manager

Reviewed 15 December 2014

Hotel is a bit run down. Nonetheless, the rustic charm still exists. Disappointment of not being able to indulge in fine French dining in the hotel as the hotel does not offer dedicated French colonial style fine dining. Hotel should capitalise on its legacy and offer guests a throw back into the yesteryears of French colonialism set amidst backdrop of...

Review collected in partnership with Raffles Hotels & Resorts
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1Thank John, Hsien-Cha... Y
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Valued Guest, Thank you for your review and thoughts that a more prominent French offering should be on hand. Our French Hotel Manager Charles will most certainly be looking into your comments closely. With best wishes, Pieter van der Hoeven General Manager

Ho Chi Minh City, Vietnam
Reviewed 14 December 2014

Beautiful hotel, lovely furniture in lobby and bar, hudge swimming-pool, beautiful shops. Staff is very nice and welcoming. Welcome drink on arrival. Bedrooms are not very big though. We were 3 adults and I thought when I booked we would have a big room with 2 double beds but we had a small room with one double-bed and another single...

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Helpful?
1Thank Emmanuelle D
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Valued Guest, Please accept our sincere apologies that we made you uncomfortable with our attempts to provide service. Your points have been well taken and we will be reviewing our training accordingly. I have spoken with the management team on site as well to ensure going forward they address concerns immediately with you and thank you for highlighting this....

London, England, United Kingdom
Reviewed 9 December 2014

Stayed at this beautiful colonial hotel. Great service, friendly staffs. Definitely recommend for families and couples to experience the perfect service and atmosphere. Very close to town, shopping, nightlife, restaurants. The spa is really great. We enjoyed the apsara terrace dinner, plus this beautiful big simple pool. We definitely come back again. Overal we enjoyed our 4 nights stay at...

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Helpful?
Thank Dalin N
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Dalin N, We are pleased that you enjoyed your recent experience with us in Siem Reap. Rest assured of our very best attention for your friends and families visit later this month. I am sure that Charles and the team will be paying them the very best of attention. Best wishes, Pieter van der Hoeven General Manager

Dunnuille
Reviewed 9 December 2014

This was an excellent hotel to stay in. It was very well appointed. Staff were attentive and very helpful. At breakfast they made us special cocktails. Pool was lovely after a long day at Angor Wat. Close to the palace and a temple. the rooms had every amenity even fresh fruit,

Review collected in partnership with Raffles Hotels & Resorts
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Helpful?
Thank M6490SYjamesh
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Valued Guest, We are delighted that you enjoyed in particular the breakfast, the pool and our daily changing amenities. It is wonderful that you had a pleasant visit to Angkor. Best wishes, Pieter van der Hoeven General Manager

Mumbai (Bombay), India
Reviewed 8 December 2014

We spent 3 nights at the Raffles hotel. December 2-5, 2014. We had a wonderful experience starting with the airport pickup to the time we were dropped back to the airport. The hotel staff are the best & most friendly we have met in our travels. The food was excellent. The room was large & comfortable & it faced a...

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Helpful?
1Thank RCR1000
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Valued Guest, Thank you for your wonderful review and we are pleased that we were able to make your visit to Angkor memorable and comfortable. With best wishes, Pieter van der Hoeven General Manager

Miami Beach, Florida
Reviewed 7 December 2014

While visiting Siem Reap,Thailand we stayed at this lovely Raffles Hotel. We reserved a Cabana Suite which I highly recommend! You are right on the ground floor leading to the pool surrounded by beautiful gardens and your own terraces, one off the living area and one off the bedroom. You must go to the La Grand for dinner. Beautiful room,...

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Helpful?
Thank Helen B
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Helen B, We are delighted that you enjoyed your visit to the Kingdom of Wonder. The team at Le Grand Restaurant and Apsara Terrace are particularly delighted that your experience was memorable. We hope to be able to welcome you back to Cambodia and Raffles Grand Hotel d'Angkor. With best wishes, Pieter van der Hoeven General Manager

Melbourne, Australia
Reviewed 29 November 2014

Our 5 nights at Raffles was one of best hotels we have stayed at, attention to detail great, as soon as you appeared at pool they provided towel, no signing. Service at breakfast was excellent, staff friendly

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Helpful?
2Thank Anne M
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Anne M, Thank you for your kind note and I have personally thanked the pool team that you mention who are delighted that you recognized their efforts. We hope to welcome you back. With kind regards, Pieter van der Hoeven General Manager

Perth, Australia
Reviewed 28 November 2014

All in all nothing catastrophic but plenty of annoying things that meant it wasn't worth the money. Checked in and found dirty sheets with pubic hairs and makeup marks, not off to a good start. Then when they came to change the sheets he hung around expecting a tip. We are happy to tip but not for bad experiences. Shower...

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Helpful?
3Thank Brendon W
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Valued Guest, Our sincere apologies that your recent stay with the group you were travelling with was not to your expectation. If you would like to discuss this further please feel free to contact me directly. For clarity we have a fine dining Restaurant, Le Grand, which is just off the lobby on the right hand side and is...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set across from the Royal Palace, is one of the landmark historic hotels of the legendary Grand Tour of Indochina. Raffles Grand Hotel d’Angkor first opened its doors in 1932 but the legend lives on today after careful restoration. The hotel is rich in Cambodia history and full of original treasures, right down to the original working cage elevator in the lobby. Our doorman still welcomes everyone in a uniform inspired by the Royal Palace With the privilege of over 15 acres of beautifully landscaped French gardens and built around the country’s largest swimming pool, the hotel is a peaceful oasis to which to retreat after exploring the temples in the UNESCO World Heritage site only 10 minutes from the hotel. Relax and revitalise under the fragrant frangipani trees beside the magnificent pool inspired by Angkorian architecture, or enjoy a massage to ease away the travel. Stroll along the river to the vibrant markets and wonderful array of dining options. In addition to beautifully restored guest rooms you can choose from one of the luxury suites, including our most popular Cabana Suites with direct access from the balcony to the garden and pool. You may be surprised to know that Raffles Grand Hotel d’Angkor also has two of Siem Reap’s most luxurious two-bedroom Villas, providing utmost privacy and personal butler service in the private poolside setting. Food gourmets will delight with a variety of options including the popular Raffles Afternoon Tea and the Apsara Terrace, Siem Reap’s best cultural dance performance and dinner in the poolside gardens. For golf enthusiasts, there are several international golf courses and we recommend the award-winning Nick Faldo designed Angkor Golf Resort. Golf packages are available Complete your visit to Cambodia with a stay at our sister hotel Raffles Hotel Le Royal, Phnom Penh open since 1929 and the capital city’s only luxury landmark hotel. With lush tropical gardens and built around two swimming pools it is an oasis for travelers exploring the vibrant capital. ... more   less 

Additional Information about Raffles Grand Hotel d'Angkor

Address: 1 Vithei Charles de Gaulle | Khum Svay Dang Kum, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $278 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Grand Hotel d'Angkor 5*
Number of rooms: 119
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Also Known As:
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap
Hotel Style:
#24 Romantic Hotel in Siem Reap
#27 Family Hotel in Siem Reap
#27 Business Hotel in Siem Reap
#50 Spa Hotel in Siem Reap
#51 Luxury Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Grand Hotel d'Angkor staff and other travellers.
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Tucson
3 months ago

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Questions? Get answers from Raffles Grand Hotel d'Angkor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to face the pool area it is lovely especially I. The evening”
ladyjhf, 23 Mar 2017 | Read review
“Just don't go”
  • This is not a Grand Hotel
  • Our bedroom
  • Not very clean either
Nischicka, 15 Mar 2017 | Read review
“Ask fir a room overlooking the pool to get away from the adjacent road noise.”
rolfsletten, 11 Mar 2017 | Read review
“Rooms overlooking the pool are on the quieter side”
elizabetha355, 5 Mar 2017 | Read review
“Pool view lower levels”
AccentOnTravel, 22 Feb 2017 | Read review
5 of 5