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Natura Resort

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#98 of 334 Hotels in Siem Reap
Certificate of Excellence
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1 room 2 adults 0 children
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Natura Resort
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189 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Reviewed 4 weeks ago

We stayed at the resort as part of a three country group tour. Although the resort is adequate we would recommend avoiding this hotel. The rooms are unusual, the floor is concrete as is the bathroom, little space for luggage and the lighting is terrible. The grounds and pool area were the most positive feature of the resort. We had...

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Helpful?
Thank Steven H
Management response:

Dear Steven H, Warmest greetings from Natura Resort Thank you very much for choosing our hotel and gave us a chance to serve you on your recent visit Siem Reap, Cambodia. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you...

Auckland Region, New Zealand
Reviewed 14 January 2017

This hotel reminded me of a good motel in NZ. Two storey building in a nice garden setting with a small pool with enough pool lounges. Good selection of cocktails available by the pool and good small restaurant. The hotel was kind enough to give us a late check out till our evening flight.

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Helpful?
Thank Anna B
Management response:

Dear Anna B, Thank you for taking the time to write your review, your comments are very much valued. We really appreciate your comments regarding our service and building. Our team takes their roles in our industry very seriously and try, every day, to ensure our operational excellence as to fulfill your satisfaction and meet your and every customer’s expectation....

Waikoloa, Hawaii
Reviewed 9 January 2017 via mobile

It's clean and away from the bustle of downtown but not too far. Laundry service prices are unrealistically high. The Red Curry at their restaurant is awesome as are most of local dishes. Breakfast is good but if you're there at the same as 10+ other people all trying to eat and get to their tours at around the same...

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Helpful?
Thank Galapagos_hombre
Management response:

Dear Galapagos_hombre, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you, we have noted of the comment you shared toward our management/breakfast arrangement service that we looked into the matter to further improve. We hope you will come back and give us another...

Reviewed 1 January 2017 via mobile

Best place to stay in Siem Reap. Very clean and homely. Stayed for the new year 2017 celebration. Awesome staff and reasonable price. Great management and very delicious food. Small nice swimming to pool chillax by.

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Helpful?
Thank PraBn S
Management response:

Dear PraBn S, Thank you for sharing your wonderful experience on your recently stay with us at Natura Resort and posted it on TripAdvisor, especially your recommendation! which exactly very helpful. We're happy to hear that you enjoyed your visit with us, and we're delighted that you were pleased with our service and hospitality. We always aim to deliver the...

Philadelphia, Pennsylvania, United States
Reviewed 31 December 2016 via mobile

We had a wonderful stay at the Natura Resort Hotel. We have spent 6 memorable nights including Christmas and New Years. Natura Resort is a small size hotel, about 20 bedrooms. It is a peaceful and beautiful hotel nested around a brightly designed garden. Bedrooms are spacious, very clean and decorated with taste and simplicity. Coffee, drinking water and fruits...

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Helpful?
Thank Anne A
Management response:

Dear Anne A, Thank you for staying with us during your time in Siem Reap. We are delighted to hear that we were able to provide you with a comfortable space for you to relax. We take pride in our unique atmosphere that consists of modern architecture drawing inspiration from nature itself. We're also happy to hear that you enjoyed...

Aiken, South Carolina
Reviewed 25 December 2016

We had a very nice stay at Natura Resort. The resort is well maintained, quiet and not too big. The breakfast is good, though probably too small for big eaters. The service is nice.. Very friendly staff.

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Helpful?
Thank gilles s
Management response:

Dear Gilles s, It's our great honor to have you stayed with us. All staff here are very happy to hear that you had a nice stay with us and you were happy with what they have treated you at the resort. Regarding breakfast, I agree it might be small for some guests, however we offer additional for big eater...

Reviewed 4 December 2016

Just returned from a wonderful 5 day, 4 night stay at Natura Resort. On arrival we received the most warm and welcoming reception from the staff. I've never had such great customer service! The staff was incredibly helpful in helping us plan our days and arrange reliable transportation around Siem Reap. The room and grounds were beautiful. The garden and...

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Thank Rachel D
Management response:

Dear Rachel Thank you for your valuable and kind review on what you have experienced at our greenery property Natura Resort. We are extremely glad to hear that our services met your expectation. Everyone here is so glad to hear this wonderful feedback from you. We will keep going forward to this best service to our future guests like the...

Basel, Switzerland
Reviewed 2 December 2016 via mobile

We stayed some nights in this beautiful relaxing hotel a little away from the centre. The staff is extremely welcoming and supportive with all you need. We had room 21 on the first floor with view to the garden and swimming pool. The room decoration is simple and stylish. The first evening we stayed for dinner and enjoyed the nice...

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Thank 702Phil
Management response:

Dear 702Phil, It is wonderful to receive news from you via Trip Advisor. We are very grateful to hear that you and your wife had a joyful stay and relax at our resort. We want to thank to you for your kind review on our service. It has been always our pleasure to make sure that our guests feel that...

Reviewed 29 November 2016 via mobile

We really enjoyed our stay here. There is a nice pool, attentive staff and comfortable air conditioned rooms. Prices are very high for food and drink compared to in town but the service is excellent. Staff helped us book tuk Tuks to get around as it is located a little out of town and arrange travel to the airport. Cost...

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Helpful?
Thank Alastair M
Management response:

Dear Alastair We are really thrilled to learn that you like the room, the pool, as well as the service that our staff provided. Thanks a lot for your comment on our food price. I am not sure which dishes did you take and made you feel it was high cost in comparison with restaurants outside. On this point, we...

Reviewed 16 November 2016 via mobile

This is one of the best gems of Siem Reap. The rooms are very comfortable and well designed. It's a real boutique hotel, unlike many others in the town. Our stay here was great. The food was excellent and the wine menu well thought through. It's excellent value, combined with great service. It's a little way out of Siem Reap,...

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Helpful?
Thank robertcommon
Management response:

Dear Robert, Thank you for sharing your wonderful experience staying with us lately. We are very happy to hear that you enjoyed your stay at our resort. We look forward to having a new opportunity to accommodate you again soon. Best wishes, Chinda NEY General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Natura Resort is a 23 bedroom resort, located on the banks of the river of Siem Reap on the road to the temples. It is an only 15 minutes drive from the airport and 10 minutes way from the archaeological site of Angkor Wat. Unique place in Siem Reap, overwhelmed by nature and Angkorian trees, Natura offers guests an ideal place to relax, stay and live an unforgettable experience with nature. ... more   less 

Additional Information about Natura Resort

Address: Riverside Road, Wat Preah Enkosei, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $80 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Natura Resort 3.5*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#35 Romantic Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Natura Resort staff and other travellers.
2 questions
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Hamilton, Bermuda
6 months ago
SIngapore
over a year ago

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Questions? Get answers from Natura Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor if you don't want to climb stairs”
 of 5 bubbles AnnaB422, 14 Jan 2017 | Read review
“The corner garden view suite was lovely. We loved the balcony!”
 of 5 bubbles racheldD3185EY, 4 Dec 2016 | Read review
“Get a room off the ground. They are generally a little bit more convenient.”
 of 5 bubbles 420andersg, 26 Jul 2016 | Read review
“I think rooms on ground floor would have been quieter.”
 of 5 bubbles HelenT179, 14 Jul 2016 | Read review
“All have patios which overlook the central courtyard area,”
 of 5 bubbles Heatherandrichard, 6 Mar 2016 | Read review
5 of 5