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Empress Residence Resort & Spa

#888 National Road No. 6 near Cambodian Cultural Village, Siem Reap Cambodia
About
Location
Cleanliness
Service
Value
An ode to the contemporary reinvention of Angkor’s cultural legacies, the Empress Residence is a premiere address for travelers seeking to rediscover the archaeological and cultural treasures of Cambodia, both ancient and modern. Based on the concept of a luxurious home, the hotel is a fine blend of traditional Cambodian design and colonial Indochine touches.
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Property amenities
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Restaurant
Spa
Airport Transportation
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Kitchenette
Good to know
HOTEL STYLE
Luxury
Trendy
HOTEL CLASS
Reviews & more
26Reviews
130Photos
1Q+A
2Room tips
Traveller rating
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  • 4
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  • 1
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After being discharged from hospital from a motorbike accident, suffering from many injuries including a broken leg & an amputated toe I couldn’t have asked for a better place to stay & recover until I was able to return back to England.

The most amazing staff especially Samuon
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Response from Empress Angkor R, Front Office Manager at Empress Residence Resort & Spa
Responded Jun. 8, 2018
Dear Alan R, Thank you for taking the time to share your experience and the effort to recognize the individuals and teams who made your stay memorable. We will share your comments with our team especially Mr. Samuon and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, We are glad to see you recover from accident and returned England safely and we hope to have the opportunity to welcome you back in the near future. Best Regards, Mr. MUT Sarik Front Office Manager
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I booked my reservations through Expedia and paid for through Expedia a month ahead of my arrival at the hotel. When I got to the hotel the staffs there told us they are not honor our reservations and they told us that it was an errors on the promotion prices listed on Expedia a
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Response from Empress Angkor R, Front Office Manager at Empress Residence Resort & Spa
Responded Apr. 12, 2018
Dear Jessica, We appreciate your time in sharing with us your review and we sincerely apologies the service lapses which you had experienced Refer to your hotel booking with our hotel was under hotelsbed.com and due to the technical error so we couldn't accept that booking and we sent email twice to hotelsbed.com but no reply so we considered and kept the reservation under rejection. Obviously, we didn't know that your original booking under Expedia.com at all. Upon your arrival I did apologized and explained you that the reservation rejected because the rate only $23 and requesting you to add extra amount to cover our standard rate but you denied. in addition, I approved with expedia.com operator to refund without any penalty charge. Sincerely, Mr. MUT Sarik Front Office Manager
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Several weeks ago my wife and I had the pleasure of spending three nights at the Empress Angkor Resort and Spa Hotel. We were met at Siem Reap airport by a very courteous young shuttle driver from the hotel. Waiting for us at reception was Mr Panha Choeun and by the time he had g
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Response from SreyPich932, eCommerce Officer at Empress Residence Resort & Spa
Responded Oct. 30, 2017
Dear David P, Greetings from Empress Residence Resort&Spa! We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future. Thank you. SreyPich(Ms.)
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We stayed here for 5 nights. The hotel looks amazing and the staff are friendly.
We had a wonderful waiter, Samuon, most days at the pool bar. The buffet breakfast is big but average. We only ate in the restaurant twice once was a buffet, again very average, and we also had a mea
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Response from SreyPich932, eCommerce Officer at Empress Residence Resort & Spa
Responded Sep. 7, 2017
Dear Dianne B, Greetings from Empress Residence Resort&Spa! Every effort or negative comments from our guest is taken very seriously and the negative issue. You mentioned will be investigate immediately. We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future. Best Regards, SreyPich(Ms.)
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i had a great stay at empress residence. from the airport pick up the staff was very friendly and professional. i forgot his name though. anyway, im the one stayed at room5023 from 31st march til 3rd april. whoever picked us up from the airport was the same person who sent us bac
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Response from SreyPich932, eCommerce Officer at Empress Residence Resort & Spa
Responded May 25, 2017
Dear ladyscarlette, We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future. Thank you. SreyPich
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementEmpress Residence Resort & Spa
Premier Deluxe Room
Bath
Shower
Room
Bed
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Hi, what is the difference between Empress Residence and Empress Angkor Resort & Spa? the more I look it to it, the pictures look the same of the interior and rooms! Thanks.
"We were given a double or superior room which was good enough for my family."
"Our room was in the residence and was very quiet and peaceful."
PRICE RANGE
US$58 - US$134 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
145
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