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Ibis Douala

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Traveller (48)
Dining (17)
Traveller (48)
Dining (17)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Ibis Douala hotel is located in the centre of the Bonanjo business centre and 5 km from the Akwa theatre district. Free shuttle service between the hotel and the airport 7 km away. Offering all the amenities of a higher class of establishment, the hotel has 160 air-conditioned rooms and a meeting room for organising seminars and conferences. You will also find a restaurant, a bar open 24/24, a terrace with a swimming pool and closed parking, free and guarded.
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Property amenities
Restaurant
Pool
Free Parking
Shuttle Bus Service
Room Service
Wheelchair Access
Bar/Lounge
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
Getting there
Douala Airport4 km
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Nearby restaurants
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Nearby attractions
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Reviews(144)
Traveller rating
  • 97
  • 157
  • 109
  • 27
  • 16
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flyerwun
Nairobi, Kenya
40
Reviewed Mar. 21, 2018via mobile
The worse place I’ve ever put up. The menu is crap nothing great, there is a waiter called Denise very rude.
Try and get a room that’s away from the elevator much more peaceful.
If you want a good menu try the surrounding areas.
Date of stay: March 2018
Thank flyerwun
Response from Diane S, Responsable relations clients at Ibis Douala
Responded Apr. 2, 2018
We are sorry that your expectations have not been up to it. Allow me to meet you at the next stay to bring some elements of relevant answers and prove to you that you will always have stays of exceptions in IBIS Douala. Best, Diane SILUE
Purkait
Kolkata (Calcutta), India
480145
Reviewed Jan. 9, 2018
First and foremost Very friendly staff, enjoyed my stay. Restaurant and menu options are good enough. Room size is small, which is not a surprise being an IBIS property. Only problem was, there was no water kettle in the room, which is generally available in other Ibis properties. Very safe and secure property, would love to be back again.
Date of stay: November 2017
Thank Purkait
Response from Diane S, Responsable relations clients at Ibis Douala
Responded Jan. 10, 2018
Many thanks for your comments. You couldn’t have described the hotel much better as you did. Our challenge is to ensure that this beautiful edifice remains as long as possible, the customer is at the heart of our service. Thank you and see you soon on one of your next trip. Diane SILUE
Lynn B
Manama, Bahrain
21
Reviewed Jan. 7, 2018
Staff was very helpful and kind.

Breakfast was good.

Rooms were small, but clean. A/C worked well and I appreciated several English channels on the tv.

Centrally located - easy to walk to things or get a taxi.

Suggest the Senegal restaurant around the corner...we ate there a few times!
Date of stay: December 2017
Thank Lynn B
Response from Diane S, Responsable relations clients at Ibis Douala
Responded Jan. 10, 2018
it's a real pleasure to see our customers leave with a lot of satisfaction. We can not wait to welcome you ... Diane SILUE
Dami _Adepoju
Lagos, Nigeria
91
Reviewed Jan. 1, 2018
I enjoyed my stay at the Ibis Doula. It offers a great business-focused hotel product in a city that is lacking in business hotels at a good value. The room was adequate, with everything I needed for my three day stay. The price was right, and the best part was the restaurant/bar. The complimentary breakfast was a great addition, and I enjoyed my meals there. The service was good as well. All in all a great stay.
Date of stay: October 2017
Thank Dami _Adepoju
Response from Diane S, Responsable relations clients at Ibis Douala
Responded Jan. 2, 2018
Can't wait to read such a great review of the hotel once more. Thank you so much and come back soon !! Diane SILUE
Reviewed Dec. 11, 2017
the service is worst even with my reservation the didnt give me the room you should review the staff and traine them well.i cant recommand this hotel to friend . it really sad hope will get refund asap
Review collected in partnership with Accorhotels.com
Date of stay: December 2017
Response from Diane S, Responsable relations clients at Ibis Douala
Responded Dec. 12, 2017
Thank you for taking the time to tell us about your experience at the ibis Douala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will have appreciated being informed while still at the hotel; Hope you'll give us the chance to better serve you in next future . Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Diane SILUE
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Questions & Answers
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mikeyweb
June 28, 2017|
AnswerShow all 2 answers
Response from DianeS3429 | Property representative |
Yes there is a safe and frige in the rooms
0
Votes
Google Translation
CatherinedeF
August 12, 2016|
AnswerShow all 3 answers
Response from DianeS3429 | Property representative |
Hello, The pool is only for clients sleeping in the hotel; but you can have your meal in the restaurant directly. Regards,
0
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Google Translation
inkha3
July 11, 2016|
AnswerShow all 4 answers
Response from DianeS3429 | Property representative |
Bonjour, Le bus est sécurisé étant la proprieté de l'hôtel le chauffeur est employé de l'hôtel; vous pouvez être rassuré cher client. Diane SILUE
0
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Google Translation
Room Tips
"Rooms facing the rear of the hotel show great gardens."
GrahamL74
Sep. 17, 2017
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"I could here my neighbour scuffling around in his room"
Ilovemtbriding
Sep. 14, 2017
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"Remember its Africa and not Europe, and things are done diffrent"
paulknott63
Aug. 15, 2017
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"Hotel is more quiet as you go up!"
BW57MAUR
Jun. 10, 2017
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PRICE RANGE
US$106 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis douala hotel douala
LOCATION
CameroonLittoral RegionDouala
NUMBER OF ROOMS
160
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