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The Singular Patagonia

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Singular Patagonia
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674 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Edinburgh
Reviewed 11 April 2017

This is definitely the finest hotel in which I have ever had the privilege to stay. After the initial shock of the exterior view of the hotel from the car park, after all it was a meat packing factory preserved by order, it is wonder all the way! Everything about it is fantastic and so different. We had a guided...

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Helpful?
1Thank George R
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Sydney, Australia
Reviewed 1 April 2017

My stay at this spectacularly luxurious property in Patagonia was flawless from beginning to end. Attention to details is evident at every turn. The property itself is jaw-droppingly spectacular. A bright, passionate architect has captured the absolute essence of the surroundings within the building so that everywhere you look you see the stunning natural environment outside. Rooms are striking and...

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Helpful?
2Thank RenaeLM
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Reviewed 31 March 2017 via mobile

It would be impossible to mess up the location of The Singular, which is spectacular, and the hotel's architects have maximized views from every room and common space. However, aside from the views, the rooms have all the charm of a suburban Marriott, and you just don't get much value for what you pay. It's not an absolute cost issue,...

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Helpful?
1Thank Tim C
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Reviewed 25 March 2017 via mobile

This is our second visit to The Singular The hotel is beautiful and the restaurant superb Nevertheless, again we had a very poor service in the trekking to "base torres": USD 213 per person and we got 2 basic sandwiches, 1 bottle of water and 3 guides for 20 people. So at the end we went the whole way alone...

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Helpful?
1Thank Marcelo L
Management response:

Dear Madam, I would like to apologize with you for this issue. I assure you that we take note of everything you name and we'll do everything possible to improve every point. Please do not hesitate to contact us if you would like to visit Puerto Natales again in the future, we'll do our best. Kind regards, Marcela Vilaxa W....

Barcelona, Spain
Reviewed 14 March 2017

Fabulous hotel, rooms are to die for, food is top class, service superb. The guides for excursions are terrific? We have travelled a lot and this hotel ranks with the Taj Mahal Palace Hotel in Mumbai. Equal best except that the Singular is more interesting. If going to Patagonia and can afford this then it should not be missed.

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Helpful?
Thank Richard G
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Mumbai (Bombay), India
Reviewed 13 March 2017

Though far from Puerto Natales town and actually in Puerto Bories this converted meat packing factory is a museum and a hotel...rooms have a great view are well furnished. The restaurant caters to your dietary requirements and they also are attentive enough to register what you like and what you avoid...the staff remembers you by name and they make you...

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Helpful?
Thank Rashna26
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Shoreham, New York
Reviewed 12 March 2017

WOW! Loved it. Had a three night stay with full board and it exceeded expectations. This is a gem in all the ways you would want it be. Lodging, restaurant and excursions were 5 star. Staff was helpful and friendly. The tour of the old sheep factory to begin our stay indicated we were in a special place. It only...

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Helpful?
Thank drdive
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards, Marcela Vilaxa W. Marketing & communication manager

Melbourne, Australia
Reviewed 12 March 2017

We stayed at The Singular for 3 nights.The Hotel is a converted meat processing and frozen food plant.The heritage conversion of the plant into a high end Hotel is fantastic.The rooms all have views onto the fjord and are very luxurious.The tours provided by the Hotel was very well done especially the day trip to the Park Torres Del Paine.A...

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Helpful?
Thank DavidFD7586CR
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Carmel, Indiana, United States
Reviewed 9 March 2017

Stayed at this hotel while on our Tauck Tour through Patagonia. Every hotel room has an amazing view of the lake with a huge window the entire length of the room! Extremely comfortable beds. This hotel was a former sheep processing factory... still has unique historical significance. Don't let it's former life scare you off... It is displayed in good...

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Helpful?
Thank Mary K
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

Tangley, United Kingdom
Reviewed 9 March 2017

The hotel was converted in 2012 from a meat refrigeration factory, built between 1912-1914 and operational by 1915. It was closed in 1971 and declared a National Monument in in 1996. All of the original engineering for power and refrigeration, built in Britain, has been cleaned and restored. The rooms in the new accommodation block were all spacious with huge...

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Helpful?
1Thank Brian E
Management response:

Dear guest, Thank you very much for your feedback, we are all proud to know that you enjoyed your stay with us. Please do not hesitate to contact us if you would like to visit us again. Kind regards Marcela Vilaxa W. Marketing & communication manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set on 100 acres lining the Fjord of Last Hope in Puerto Bories, in the surroundings of Puerto Natales, The Singular Patagonia affords guests the opportunity to experience all Chilean Patagonia has to offer - the true Patagonia. From expeditions to nearby glaciers and horseback riding on private ranches to walking tours of historic Puerto Natales and adventurous treks through famed Torres del Paine, The Singular provides guests the full spectrum of extraordinary and beautiful terrain that is Patagonia. ... more   less 

Additional Information about The Singular Patagonia

Address: Kilometro Cinco y Medio Norte | Puerto Bories, Puerto Natales 6160000, Chile
Region: Chile > Magallanes Region > Puerto Natales
Price Range: $484 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Singular Patagonia 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
The Singular Patagonia Hotel Puerto Natales
The Singular Patagonia Puerto Natales, Aisen Region, Chile
Hotel Style:
#1 Romantic Hotel in Puerto Natales
#1 Family Hotel in Puerto Natales
#1 Business Hotel in Puerto Natales
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Questions & Answers

Here's what travellers have asked, with answers from The Singular Patagonia staff and other travellers.
9 questions
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Questions? Get answers from The Singular Patagonia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No differences, all rooms are good placed and closer to Hall, Restaurant and amenities”
ramonv62, 8 May 2017 | Read review
“All rooms look across the fjord and are stunning.”
islandjackie, 26 Apr 2017 | Read review
“All rooms are brilliant, no negatives.”
RenaeLM, 1 Apr 2017 | Read review
“All rooms look onto the fjord”
DavidFD7586CR, 12 Mar 2017 | Read review
“no bad rooms!”
  • Photo from hotel room looking at lake
208MaryK208, 9 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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