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Hotel Costaustralis

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Traveller (344)
Room & Suite (106)
Dining (21)
Overview
  • Excellent35%
  • Very good45%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“nice lobby”(4 reviews)
“city view”(4 reviews)
“waterfront room”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Costaustralis
Special Offer: Package Deal
Offers from Hotel Costaustralis
Special Offer: Package Deal
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (656)
Filter reviews
209 results
Traveller rating
59
102
33
6
9
Traveller type
Time of year
LanguageEnglish
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59
102
33
6
9
Show reviews that mention
All reviewsnice lobbycity viewwaterfront roomhotel lobbytorres del painetour groupnice hotelhome baseone nightpublic areaslake and mountainsin towncomfortable bedswonderful viewgood sizethe main squaregreat room
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1 - 5 of 209 reviews
Reviewed 3 weeks ago via mobile

It was -1 degree on 30/6/2018. Our tour came to this hotel and ordered hot water and it appears that the hot water is yellow in colour. Please take note and avoid staying in this not hygienic hotel!!!More

1  Thank laichenhoe
Response from Gema E, Manager at Hotel CostaustralisResponded 6 days ago

Dear Quest: We are very sorry for the inconvenience you had with the yellow water. It was a problem throughout the city due to the waters and snow, it is not a hygiene problem of our hotel. We reiterate that we regret the inconvenience, but...More

Reviewed 4 weeks ago

We stayed here twice - one night before and two nights after our stay in the Torres del Paine National Park. Both times, our stay was excellent, the hotel staff friendly and helpful - including here everyone we talked to: reception, breakfast and bar. The...More

Thank UlrichPeters
Response from Gema E, Manager at Hotel CostaustralisResponded 6 days ago

Dear Quest: Thanks a lot for your nice comments about our hotel. It,s a pleasure for us reading it. All the best. Gema Estrada.

Reviewed May 15, 2018

Hotel has no name sign outside ! lucky i recognised it from photo ! People at reception confirmed this and had a good laugh about it ??! Front entrance difficult to open - one wanders if its locked. Hotel is clean, wifi works well (others...More

1  Thank Johan V
Response from Gema E, Manager at Hotel CostaustralisResponded May 16, 2018

Dear Quest: Thank you for writing us and leaving your good words to us. Indeed the hotel has never had its name out.In evaluation, but everyone knows us and it is easy to recognize. a cordial greeting. Best regards. Gema Estrada.

Reviewed April 27, 2018

Right on the water with the heaviest front door of any hotel I have ever been in. But when the wind blows (which seems to be always) this is an important safety feature.The walk along the waterfront is interesting with sculptures along it and lots...More

Thank Fiona1110
Response from Gema E, Manager at Hotel CostaustralisResponded April 30, 2018

Dera Quest: Thanks for writing us and leaving your comments. We are very sorry for the inconvenience he had with his safe deposit box and not having had the immediate solution. We really regret it. A cordial greeting. Gema Estrada.

Reviewed April 18, 2018

Looked nice in the lobby, but upon check-in, the nightmare started. We found out they overbooked the hotel, and we would have to stay in another hotel. That's pretty poor to start with, but fine, if they make it right. First, we were part of...More

2  Thank Michael H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$115 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Puerto Natales
#6 Romantic Hotel in Puerto Natales
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Puerto Natales
#6 Romantic Hotel in Puerto Natales
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (344)
Room & Suite (106)
Dining (21)
Pool & Beach (4)
Family and Play Areas (9)
Questions & Answers
Ask a question
chy606
October 24, 2017|
Answer
Response from MaggieAu | Reviewed this property |
so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
0
Votes
David A
July 23, 2017|
AnswerShow all 4 answers
Response from Gema E | Property representative |
Dear David: How are you ?. Sorry for dekay in our answer, Yes and of course you can leave your laggage at hotel during your circuit at National Park and come back every days later and checkin again and take it. I,ll be... More
0
Votes
Google Translation
Fusun777
February 25, 2017|
AnswerShow all 6 answers
Response from Gema E | Property representative |
Dear: So sorry, but we haven,t SPA. All the best. gema Estrada.
1
Vote
Google Translation
Room Tips
"Rooms all very comfortable"
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"rooms with a sea view are the best!"
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"Away from the elevators"
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"Ask for a sea view"
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