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See all 1,014 hotels in Hefei

Crowne Plaza Hefei

122 reviews
#5 of 1,014 Hotels in Hefei
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Traveller (108)
Room & Suite (42)
Dining (24)
Overview
  • Excellent33%
  • Very good53%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“sports bar”(4 reviews)
“great hotel”(6 reviews)
“business trip”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Crowne Plaza Hefei
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Contact Info
Name/address in local language
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Reviews (122)Write a Review
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All reviewssports bargreat hotelbusiness triphotel room iscourteous stafff bihg groupwalk in showerthe grillhome away from homepublic areasgreat stayrooms are biglaundry servicelobby loungebusiness hotelgreat rooms
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1 - 5 of 69 reviews
Reviewed 5 days ago via mobile

Spacious hotel, large room. Breakfast was good but no change in the 3 days that I stayed. Concierge and staff extremely friendly and will try their best to help - but some staff members speak limited English. Although one could argue I should speak more...More

Thank CorporateNomad
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded 4 days ago

Thank you for taking the time to share your feedback regarding your stay at our hotel. Our goal is to deliver exceptional service and comfortable accommodations. We will strengthen staff training in English, and will change the species of buffet breakfast. We hope to see...More

Hotel's Favourite
Reviewed 4 weeks ago

This was a modern hotel with very comfortable roooms and attentive staff. My first room was fairly hot and I was quickly moved to another room with better temperature control and a nice plate of fruit, I guess as a small guesture because of the...More

Thank Steve G
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded 3 weeks ago

Thank you for taking your time to write the review. We are delighted to know that you were satisfied with your stay. Let every guest to enjoy clean rooms and warm service is that we should do, We sincerely look forward to your coming again.

Reviewed 2 weeks ago via mobile

I was there for 4 days with a conference and I couldn’t fault it. Very nice room and the service was great. We ate from their large buffet for each meal and found f it very nice. Certainly enough variety. There was one strange thing...More

Thank gregambrose
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded 1 week ago

Thank you for your choice of staying at crowne plaza Hefei and giving us praises. We are very happy to get your recognition, your satisfaction is our biggest power, hope to meet you again, wish you happy every day!

Reviewed 26 August 2017 via mobile

The Crowne Plaza in Hefei is a reasonably pleasant hotel with courteous staff. Rooms are well appointed and comfortable with all the usual facilities. Room air conditioning control switch is useless as with all IHG group hotels. Breakfast and dinner buffets offer a good selection...More

Thank Duncan S
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded 29 August 2017

We would like to express our deep appreciation for choosing our hotel as the choice of accommodation in your recent visit to the city. We have also found that you have enjoyed your staying with us in most of areas you have had, especially for...More

Reviewed 22 August 2017 via mobile

Hotel room is relatively modern. Front desk staff was courteous. Also had lunch at the Chinese restaurant. Food was okay but service was subpar. Location is quite good. There are high shopping centers nearby.More

Thank Vivian T
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded 25 August 2017

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing...More

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Traveller (108)
Room & Suite (42)
Dining (24)
Pool & Beach (3)
Hotel & Grounds (95)
Bathroom (12)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Indoor pool
Details
Price range
US$80 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hefei
#5 Luxury Hotel in Hefei
#6 Best Value Hotel in Hefei
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hefei
#5 Luxury Hotel in Hefei
#6 Best Value Hotel in Hefei
Room types
Suites, Non-Smoking Rooms, Family Rooms
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