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Marco Polo Xiamen

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#6 of 1,257 Hotels in Xiamen
Certificate of Excellence
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Marco Polo Xiamen
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607 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Milan, Italy
Reviewed 2 days ago NEWvia mobile

I was First time in the Xiamen for business and I decided to stay at Marco Polo hotel.It was a very good experience.The staff is very kind! the rooms are very clean! the western food at breakfast is excellent,the expresso coffe was superb,and..the gym is first class...So..I will certainly go back to the Hotel.

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Helpful?
Thank sandro m
Paris, France
Reviewed 2 weeks ago

excellent hotel. rooms are big enough and correctly located. staff is present and upset about our experience. staying in this hotel is a good experience. rooms are clean, food is fresh and diversified.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank c_bataille
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team. Please...

Haarlem, The Netherlands
Reviewed 2 weeks ago via mobile

Normal Chinese 5 star hotel, but some how it doesnot come alive. Everything is OK and that is it. Elevator music in the lobby, poor service in the lobby. And always refurbishing. Outside hotel along water side many nice local restaurants with good food, that makes the choice for this hotel a good choice.

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Helpful?
Thank RonHaarlemV
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are sorry for the recent staying that is below your expectation. Your valuable comments have been well noted and brought us high attention for immediate review and actions taken for improvement on both our services...

Manila
Reviewed 3 weeks ago

The room well layout except for the bathroom wall which is a glass wall facing the bed, like an aquarium. Never like this type of bathroom glass wall. Bed n mattress very good, had a good sleep for the 2 nights stay there. Like atrium in the hotel and have been to several, from Frankfurt Hilton, Crowne Plaze WFJ Beijing...

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Helpful?
Thank solyuyitung
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your wonderful experience. We are glad to learn that you are satisfied with recent staying with us, and your comment on the bathroom has also been well ntoed. Please accept our sincere apology for the inconvenience that might...

Lille, France
Reviewed 3 weeks ago

I spent 10 days in Marco Polo Hotel during my last trip and I enjoyed the place, the staying. Good food, sport equipment available 24h/24h, Sauna and proximity with a large choice of western restaurants.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank P8524BZlauram
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team. Please...

Bangkok, Thailand
Reviewed 4 weeks ago

I was in Xiamen for a short business trip and a co-worker had recommended it. It is located on an urban salt water lake (perhaps an estuary, I couldn't tell) with a beautiful path and gardens accessible across the street from the hotel. The hotel itself is 5 star, with good friendly staff and nice amenities you would expect from...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Nat H
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our Continental Club...

Singapore, Singapore
Reviewed 4 weeks ago

Check in was efficient Was upgraded to the Club suites, bathroom very good, complimentary mini bar Bed comfort ok Breakfast had lots of choices, the smoothies were a great option. Cooked omelet ok The Club suite had check out upstairs which was a bonus

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Helpful?
Thank 767Crusader
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our Continental Club...

Sacramento, California
Reviewed 19 March 2017

The hotel staff is extremely helpful, especially Christine. In addition, the location is perfect, restaurants and shopping stores are in walking distance. The only thing I did not like, the front door has stairs which is very hard for a person with crutches or wheelchair to get in.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank nash20172017
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are glad to learn that you are satisfied with recent staying with us and it would be my great pleasure to share your compliments with our team. At the meantime, your feedback on hotel main...

Shenzhen, China
Reviewed 17 March 2017

room, sleeping environment etc had been very good, not noisy at all; staff / service excellent, but breakfast and coffee bar cost way out of scale (amount very small, prcie sky high, not worth the money)

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank BernhardWessling
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are glad to learn that you are satisfied with recent staying with us, and you comment on breakfast and Lobby Lounge price has also been well noted and shared with the concerned department for attention...

Sofia, Bulgaria
Reviewed 15 March 2017

Excellent as always. This is my third time for the last 4 years of visiting Xiamen. I would add that rarely someone can retain so impeccable service for so long time. The service at the lounge is a little bit slow and not so much adequate, but they do their best.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank georgiosd762
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for returning back and taking the time to share us with your experience. We are happy to learn that you enjoy the staying with us. We highly appreciate your continuous support for our hotel, and It would be my great pleasure to share your compliments with our team. At the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 300 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view. ... more   less 

Additional Information about Marco Polo Xiamen

Address: No.8 Jianye Road, Hubin North, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: $131 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Xiamen 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Marco Polo Xiamen Hotel Xiamen
Marco Polo Hotel Xiamen
Xiamen Marco Polo Hotel
Hotel Style:
#5 Spa Hotel in Xiamen
#6 Luxury Hotel in Xiamen
#7 Business Hotel in Xiamen
#14 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Xiamen staff and other travellers.
2 questions
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Questions? Get answers from Marco Polo Xiamen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the executive floor”
solyuyitung, 3 Apr 2017 | Read review
“302 was great”
jeanphilippejean2017, 1 Mar 2017 | Read review
“If you like to have a casual travel, spend time in hotel or in business purpose, choose room with club lounge service.”
  • Shower room & bath area
  • floor 702 suit
  • floor 702 suit
  • Lake view
VivianeT863, 16 Feb 2017 | Read review
“The rooms overlooking the lake are great, but a premium is charged”
ChrisKMSA, 13 Feb 2017 | Read review
“Some late night street noise came in my room on many days. Check for a quieter room.”
595bss, 25 Dec 2016 | Read review
5 of 5