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Sheraton Dongguan Hotel

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Traveller (69)
Room & Suite (18)
Dining (4)
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Overview
  • Excellent29%
  • Very good58%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (731)
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57
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57
26
10
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All reviewsitalian restaurantmedical assistancehotel lobby is grandlobby barhong kongwill stay there againclub floorbusiness tripcomfortable bedscentral locationbreakfast buffetfitness centerstaying at this hotelvery nice hotelhoujiechinabotanica
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11 - 15 of 136 reviews
Reviewed October 27, 2017 via mobile

The hotel is a bit old by Chinese standards but the lobby is still impressive - maybe a half acre in size with a ceiling 100 feet high. The elevators are not as fast and the rooms are not as lavish as what you might...More

Thank Jhoge123
Response from GM009, General Manager at Sheraton Dongguan HotelResponded October 28, 2017

Thank you for taking your valuable time to post your enjoyable stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests'...More

Reviewed October 18, 2017

I was there recently for a business trip and stayed on the club floor. Here is what's good about the hotel: - wifi in the room was good. No problems using FaceTime - club floor food was good quality, although spread was average - room...More

Thank SgSojourner
Response from GM009, General Manager at Sheraton Dongguan HotelResponded October 20, 2017

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations....More

Reviewed August 31, 2017

My first stay in China, I did not know what to expect but the Sheraton name obliges. Impressive hall man enters into a fast expedition at the front desk and afterwards a very large room where nothing was missing. Nicely, clean and plentiful of everything...More

Thank Tom T
Response from GM009, General Manager at Sheraton Dongguan HotelResponded September 1, 2017

Thank you for taking your valuable time to post your enjoyable first stay experience of our hotel and China. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they...More

Reviewed May 17, 2017

I had issues checking into the hotel - the front desk system hadn't sync'd with the booking system my corporate travel agent uses, after a few calls I managed to sort it out.....the level of English proficiency among front desk staff is low, as was...More

Thank Robyn P
Response from GM009, General Manager at Sheraton Dongguan HotelResponded May 18, 2017

Thank you for taking your valuable time to post your stay experience of our hotel. We will be delighted to share your very constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the...More

Reviewed April 10, 2017 via mobile

Great Hotel. The staff are very helpful, along with comfortable rooms and a huge array of food puts this hotel at the top of my list when I'm Dongguan. The restaurants are great in the hotel. Would highly recommend it for business or pleasure travel.More

Thank issi_253
Response from GM009, General Manager at Sheraton Dongguan HotelResponded April 12, 2017

Thank you for taking your valuable time to post your enjoyable stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests'...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$113 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Dongguan
#10 Spa Hotel in Dongguan
#12 Luxury Hotel in Dongguan
#79 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Dongguan
#10 Spa Hotel in Dongguan
#12 Luxury Hotel in Dongguan
#79 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (18)
Dining (4)
Pool & Beach (3)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Look for a room at the front of the hotel"
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"Ask to be 1/2 between elevator and the end. High floor and make sure to emphasize NON SMOKING room."
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"Choose a different hotel for a better room!"
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"The higher the floor the less street noise you get. there is a lot of street noise as horns are hit all the..."
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