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Kempinski Hotel Huizhou

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#3 of 392 Hotels in Huizhou
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94 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Greater Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

As I stay here many years ago I wanted to see if it was still good as price was very reasonable, The decor, rooms staff and breakfast were all excellent and you couldn't get better anywhere in china. The breakfast is western and great variety. The rooms quiet and spacious The bed like a cloud. The staff are very nice...

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Helpful?
Thank john R
Hong Kong, China
Reviewed 2 weeks ago

Chose this hotel in Huizhou because of the brand name "Kempinski". However, maybe we expected too much, it's somehow disappointing. The rooms (we booked two rooms), both were full of smoke smell, we chose "non-smoking" rooms though. The furniture, bed and room are old. The indoor swimming pool was closed due to ??? reason. The outdoor one was full of...

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1Thank Feimao
Taipei, Taiwan
Reviewed 29 October 2016

This is a really nice 5 star hotel: my room was clean,quiet, and comfortable. Good service, good location (subway is in front of the hotel, and there's a shopping mall right behind it, food, cafe, convenient stores are all within walking distance), good free WiFi, very nice indoor/outdoor pool and gym, good buffet breakfast.

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Thank BrianChiu
Reviewed 29 September 2016

I enjoyed my stay at Kempinski. I was able to get a nice non-smoking at the hotel. Lars, the GM was making sure that I can find vegetarian and healthy food from the breakfast buffet. Also, Lars made sure that when I stay in Kempinski hotel in Shenzhen that I get a non-smoking room. It made a worth while stay.

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Helpful?
Thank Abhi J
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Abhi J, Thank you very much for your great review and kind words. It was my pleasure to look after your requirements and I am glad we managed to leave positive memories behind. We would be delighted to welcoming you back to Kempinski Hotel Huizhou or any of our sister properties in the China region. With kind regards, Lars...

Reviewed 22 August 2016

It's always excellent to arrive at this star hotel in Huizhou. All the hotel employees are kindly smiling and makes you feel like home, and that can really be needed I a chaotic country like China. One thing for sure, I have found my spot in Huizhou and that's were I'm going to stay every time I need a hotel...

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Thank Jens P
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Jens P, Thank you very much for your great review and kind words, we are happy to hear that you have found your personal oasis in Huizhou. We will be delighted to share your comments with the entire team as this will be a great motivation! Jens P, we look forward to welcoming you back again in the near...

Budapest, Hungary
Reviewed 18 August 2016

In town for a quick visit and I couldn't be more pleased with our time in this hotel. The rooms are sooo comfortable. The staff incredibly friendly and helpful with great English. The food was delicious and the pool/spa itself is a reason on its own to stay here. I would recommend it to anyone. Excellent.

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Thank Caniza
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Caniza, Thank you very much for your kind review, which we are happy to share with our team members. We are pleased to read that you enjoyed your stay along with our facilities. Our pool area is definitely worth a visit- we could not agree more! Caniza, we do hope to have the pleasure of welcoming you back on...

Reviewed 13 August 2016 via mobile

I'm glad to come back and stay in Huizhou Kempinski. This time, I tried the Spa in the hotel. It was excellent and very relax after 90 mins massage. The treatment room is huge with shower facility. Very comfort environment with spa music. I like very much they put me the warm massage oil which feels so good and smooth...

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1Thank estherf877
Kempinski_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear esther877, Thank you very much for your wonderful review and for letting us know how much you enjoyed the massage you had. We have only opened the SPA facilities this year and our treatments have become quite popular. However, I am sure there can always be found an available timeslot- reserving preferred timings is recommended though. We will share...

Hong Kong, China
Reviewed 28 July 2016

Excellent location in city center with convenient transportation. They have a large resort-style swimming pool to spend your leisure time, must try the buffet with various choices and creative dishes!

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Thank Fu J
Management_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear Fu J, Thank you very much for your kind review. We are happy to hear you liked our great pool facilities and had some time to relax there and also enjoyed our buffet. We do hope you had a good stay with us and look forward to welcoming you back in the future- for you try try more of...

Reviewed 23 July 2016

A very good hotel in the area for a reasonable price. Food is good and all the staff are polite and helpful. I have stayed here before and will continue to come back. There is a big underground parking area for those who drive there. There are two towers with rooms and breakfast mush better in the new wing. Make...

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Helpful?
Thank happycharlton
Management_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear happycharlton, Thank you very much for your kind review and continued patronage at Kempinski Hotel Huizhou. We are pleased to hear that you are enjoying your stays with us. The daily breakfast is typically served at Seasons Restaurant on the ground floor, which is also the Western Restaurant. In case of a very high occupancy we might open a...

Reviewed 11 July 2016 via mobile

Expectations are high when I stay at good, chain hotels. But one often needs an escape from the nonsense of regular chaos that can be China to a business traveller. Unfortunately on my recent trip I felt the Kempinski Hotel let me down. I arrived late at the hotel for an overnight after spending a day travelling and resolving chaos...

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Thank TinkyHolloway
Management_Huizhou, General Manager at Kempinski Hotel Huizhou, responded to this review

Dear TinkyHolloway, We appreciate the time you took to let us know about your recent stay at Kempinski Hotel Huizhou. Unfortunately, we had to learn that we did not manage to meet your expectations and offer the service level and standards we also expect from us as a well established international hotel chain. Allow me to apologise for the inconveniences...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
In the heart of the vibrant city of Swan, the best location in new city center, best buffet products, best equipped wellness center with biggest outdoor and indoor pools in town, the only hotel with kids club and more, discover an address where business and leisure come together at its finest: Kempinski Hotel Huizhou. Enjoy the beauty and cultural attractions of the vibrant City of the Swan, including a multitude of recreational opportunities, such as the famous Luofu Mountain, the beautiful West Lake and Turtle Nature Reserve. ... more   less 

Additional Information about Kempinski Hotel Huizhou

Address: No.2 Jiangbei Yunshan West Road, Huicheng District, Huizhou 516000, China
Region: China > Guangdong > Huizhou
Price Range: $104 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Huizhou 5*
Number of rooms: 340
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Huizhou
#4 Best Value Hotel in Huizhou
#5 Business Hotel in Huizhou
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Questions & Answers

Questions? Get answers from Kempinski Hotel Huizhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the new tower are far more superior.”
 of 5 bubbles happycharlton, 23 Jul 2016 | Read review
“The executive rooms are well worth the small difference in price.”
 of 5 bubbles G5206CLpetert, 3 Feb 2016 | Read review
“Higher floors are quieter and provide the best room views..”
 of 5 bubbles Kaydodo, 29 Jul 2015 | Read review
“the higher the better.”
 of 5 bubbles KrisN712, 2 May 2015 | Read review
“Make sure the AC works”
 of 5 bubbles StevenP820, 2 Oct 2014 | Read review
5 of 5
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